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A Mou Vacation Packages

2 pools

Everything was great, we arrived early and to avoid an early check in fee we were allowed to have our luggage put on hold while we explored. The luggage was later brought to our rooms. The only small inconvenience was that the floor lamp did not work, I called and asked if it could be checked but no one ever came to correct it.

Bird dropping on steps and door entry way. The pull out bed was broken. Telephone call placed on hold for more than twenty minutes by front desk staff. After twenty minutes the call would disconnect or staff will ask to call back "we are helping customers."

This was a very unique hotel compared to where we usually stay. May not be unique to Miami but this was our first trip to Miami. Staff was very courteous. Enjoyed staying there and will stay again.

Buen servicio 👍

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Good maid service