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Art Hotel Aachen Superior

4.0 star property

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Photo gallery for Art Hotel Aachen Superior

Breakfast and dinner served, local and international cuisine
Sauna, steam room, body treatments, facials, reflexology
Aachen Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Sauna, steam room, body treatments, facials, reflexology

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Am Branderhof 101, Aachen, NRW, 52066
  • Aachener Zoo
    ‪9 min walk‬
  • RWTH Aachen University
    ‪20 min walk‬
  • Marschiertor
    ‪4 min drive‬
  • Aachen (AAH-Merzbruck)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, Terrace

Superior Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Terrace

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

TV

Superior Room

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony

TV

Junior Suite, Balcony

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Aachen Suite

Aachen Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Aachen Suite

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

TV

Business Room

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Cavallo Suite

Cavallo Suite | Living room | TV

Cavallo Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Exterior

Mercure Hotel Aachen Europaplatz

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (644)
The price is $82
per night
$88 total
includes taxes & fees
Feb 25 - Feb 26
Mercure Hotel Aachen Europaplatz

About this property

Art Hotel Aachen Superior

4-star hotel in Aachen-Mitte
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and massage/treatment rooms are onsite.
Art Hotel Aachen Superior offers 60 accommodations with minibars and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Art Hotel Aachen Superior features a full-service spa and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Art Hotel Aachen Superior is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to September 10:
  • Dining venue(s)
The following facilities are closed on Sunday and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: EUR 3.50 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: EUR 12 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Art Aachen Superior
Art Aachen Superior Aachen
Art Hotel Aachen Superior
Art Hotel Superior
Art Hotel Superior Aachen
Hotel Art Superior
Art Hotel Aachen Superior Hotel
Art Hotel Aachen Superior Aachen
Art Hotel Aachen Superior Hotel Aachen

Art Hotel Aachen Superior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 694 reviews
Rating 8 - Good. 293 out of 694 reviews
Rating 6 - Okay. 56 out of 694 reviews
Rating 4 - Poor. 22 out of 694 reviews
Rating 2 - Terrible. 7 out of 694 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jerzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 3 nights in Sep 2024

8/10 Good

VISHAL, Mumbai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are quite spacious, offering plenty of comfort. However, it's important to have your own car, as there are few transportation options available in the area. This might be inconvenient for those relying on public transit. As for the dining experience, both breakfast and dinner were fairly decent, providing a satisfactory variety of dishes, though nothing particularly stood out. While the meals weren't extraordinary, they were adequate enough to enjoy. All in all, the accommodation offers good room space, but transportation limitations may pose a challenge for some guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of my room is great, the poor is very clean and staff are very friendly
Stayed 2 nights in Sep 2024

6/10 Okay

Izzat

Disliked: Cleanliness, amenities, property conditions & facilities
This property out of reach and need TAXI To go anywhere also the hotel condition is old and has limited facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late due to traffic so missed the restaurant and spa. The lovely receptionist ordered us a takeaway pizza, had no cash so she offered to pay the cash and we sent it to her on paypal. Breakfast was yummy!
Stayed 1 night in Aug 2024

8/10 Good

Curtis, EDMONTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great staff. However, 1 of the bkackets /duvets had some stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Valeri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in May 2024

2/10 Terrible

Gerasim

Bad service
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restful weekend stay.
Stayed 2 nights in Mar 2024

8/10 Good

Chris

Traveled with family
Extra costs to keep in mind
Please note that the Swimming Pool costs €3.50 per person and the sauna costs €12 per person. A nice property which is a little out of the way, but very pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

IMAD EDDINA

Stayed 3 nights in Jan 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant and helpful staff rooms very comfortable and quiet. Restaurant needs more fish options
Stayed 1 night in Oct 2023

10/10 Excellent

Gerhard

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities, excellent food options for breakfast
Stayed 1 night in Sep 2023

6/10 Okay

Stefano

Business traveler
Disliked: Cleanliness, property conditions & facilities
Lack of maintenance
First room 243, was not a 4 star hotel room. In bad condition, it seems a room from the ‘60s. Changed room, 121 was good and in order with 1 out of 2 blinders working.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Stayed 1 night in Jul 2023

6/10 Okay

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extras
You have to pay for everything in the hotel extra for example I was staying for two week I have to pay every time I want to use the pool
Stayed 3 nights in Jun 2023

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family stay
Great hotel for families. Rooms are big and children have their own space. Breakfast was superb and plentiful. Would definitely stay there again. Staff were friendly and professional. Great location, 2 great parks within walking distance.
Stayed 1 night in May 2023

6/10 Okay

Maureen

Stayed 1 night in Apr 2023

8/10 Good

Robert

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
disappointing front desk attitude
When checked out we had disagreement on how invoices could be handled. The lady at the front desk immediately went aggressive, raising voice, calling us ‘very rude’, saying ‘I know the type of people like you’, ‘don’t come back’, etc. Later on when we discussed with the supervisor about the situation, instead of apologizing, she re-iterated her comments and defended herself being right, in spite of two colleagues felt apologetic. Was a real pity to have an aggressive employee at the front desk as the hotel itself is nice - good size of room, sauna, and breakfast.
Stayed 2 nights in Feb 2023