*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.
A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 4133 square feet (384 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a terrace, and barbecue grills. Parking is available onsite for a surcharge.
Mercure Hotel Aachen Europaplatz is a smoke-free property.
- Picnic area
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 384
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Gift shops or newsstand
- Total number of rooms - 119
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 1
- Fireplace in lobby
- Barbecue grill(s)
- Couples/private dining
- Number of bars/lounges - 1
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Free wired internet
- Smoke-free property
- Outdoor seasonal pool
- Safe-deposit box at front desk
- RV, bus, truck parking (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 4133
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Living plant wall
- Garden
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Playground on site
- Free cribs/infant beds
Room Amenities
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Shower only
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AIXcellence - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Mephisto - This bar serves dinner and light fare. Open select days.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
- Bicycle rentals nearby
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 23 per person
- Self parking fee: EUR 13 per night (in/out privileges)
- Pet fee: EUR 18 per pet, per day
- Service animals are exempt from fees
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Mobile payments
Service animals are allowed
Guests must provide health documentation
Service animals are exempt from fees/restrictions
Apple Pay
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
UnionPay
Guest education on local ecosystems and culture
Credit card pre-authorization
Property does not offer onsite COVID-19 testing
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is available
Mobile key entry is not available
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 11
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
LGBTQ friendly
Smoke detector
Children stay free
Renewable energy source - solar
Number of children who can stay free - 3
Renewable energy source - wind
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 18 per pet, per day
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from May to September.
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Aachen Europaplatz
- Aachen Mercure Hotel Europaplatz
- Europaplatz
- Europaplatz Aachen
- Mercure Aachen Europaplatz
- Mercure Europaplatz
- Mercure Hotel Aachen Europaplatz
- Mercure Hotel Europaplatz
- Mercure Hotel Europaplatz Aachen
- Accor Aachen Europaplatz
- Mercure Aachen Europaplatz
- Mercure Hotel Aachen Europaplatz Hotel
- Mercure Hotel Aachen Europaplatz Aachen
- Mercure Hotel Aachen Europaplatz Hotel Aachen
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Hotel Reviews
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