*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.
Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room.
Novotel Aachen City is a smoke-free property.
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 300
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Snack bar/deli
- Shopping on site
- Total number of rooms - 154
- Number of floors - 5
- Number of buildings/towers - 1
- Number of bars/lounges - 1
- Conference space
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 3229
- Banquet hall
- Laundry facilities
- Vending machine
- Vegetarian breakfast available
- Television in common areas
- Arcade/game room
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Arcade/game room
Room Amenities
Novotel Aachen City offers 154 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Separate sitting area
- Pay movies
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillow menu
- Rainfall showerhead
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Aachen City has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Golfing nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 21 per person
- Pet fee: EUR 19 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 19 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Novotel Aachen City
- Novotel Hotel Aachen City
- Aachen Novotel
- Accor Aachen City
- Novotel Aachen
- Novotel Aachen City Hotel
- Novotel Aachen City Hotel
- Novotel Aachen City Aachen
- Novotel Aachen City Hotel Aachen
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Hotel Reviews
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