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Helnan Phønix Hotel

4.0 star property

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Photo gallery for Helnan Phønix Hotel

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Front of property
Daily buffet breakfast (DKK 150 per person)
Lobby sitting area
Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪14 min walk‬
  • Aalborg Zoo
    ‪3 min drive‬
  • Aalborg (AAL)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, (1006)
The price is $103
per night
$129 total
includes taxes & fees
May 11 - May 12
Milling Hotel Gestus

About this property

Helnan Phønix Hotel

4-star hotel in Aalborg Centrum
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Helnan Phønix Hotel features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helnan Phønix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 751 out of 1779 reviews
Rating 8 - Good. 724 out of 1779 reviews
Rating 6 - Okay. 215 out of 1779 reviews
Rating 4 - Poor. 59 out of 1779 reviews
Rating 2 - Terrible. 30 out of 1779 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Morten

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Christian K.

Stayed 1 night in Jan 2025

8/10 Good

Rene

Business traveler
Liked: Staff & service, property conditions & facilities
Morgen maden er ikke så god som det var før, mangler de rigtige bager rundstykker.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Flemming Dinesen

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Tine

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Merete

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Altid hyggeligt at besøge i de hyggelige rammer historiske rammer. Gode værelser og god service - men morgenmads buffetten er dog blevet meget trist.
Stayed 1 night in Jan 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Niklas

Business traveler
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Stayed 1 night in Jan 2025

8/10 Good

Trine Frydkjær

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Knud

Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Denisa

Stayed 1 night in Jan 2025

10/10 Excellent

Per Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel- god morgenmad

Fint hotel, og ligger godt. med dejlig morgenmag :-)
Stayed 2 nights in Dec 2024

8/10 Good

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SIHLI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Stayed 1 night in Dec 2024

8/10 Good

Carsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the midle of Aalborg

Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again
Stayed 2 nights in Dec 2024

10/10 Excellent

Conni og Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altid god service

Meget godt ophold, dog havde vi et lille problem den dag vi skulle hjem. Om morgen da min mand brugte håndvask til barbering, da stod vandet op af risten i gulvet og hele gulvet svømmede, incl min toilettaske som stod på gulvet, da der ikke er skabe. Og da jeg var i bad, opdagede jeg igen at vandet kom op. Det blev selvfølgelig meldt i receptionen. Ellers et godt ophold, stille og fredligt, og dejligt centralt.
Toilet/bad
Senge
Stayed 2 nights in Dec 2024