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Helnan Phønix Hotel

4.0 star property
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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Helnan Phønix Hotel

Hypo-allergenic bedding, desk, free WiFi, bed sheets
Front of property
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Daily buffet breakfast (DKK 150 per person)
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Aalborg Historical Museum
    ‪2 min walk‬
  • Aalborg Monastery
    ‪3 min walk‬
  • Budolfi Cathedral
    ‪3 min walk‬
  • Aalborg (AAL)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

8.4 out of 10
Very good
(145 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(15 reviews)
  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

8.6 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

8.6 out of 10
Excellent
(35 reviews)
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(19 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Milling Hotel Gestus

Breakfast included
Pet friendly
Free WiFi
Parking available
4.4 out of 5, Excellent, (1005)
The price is $94
per night
$117 total
includes taxes & fees
Feb 2 - Feb 3
Milling Hotel Gestus

About this property

Helnan Phønix Hotel

4-star hotel in Aalborg Centrum
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Helnan Phønix Hotel features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helnan Phønix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1717 reviews" "
Rating 8 - Good. 701 out of 1717 reviews" "
Rating 6 - Okay. 195 out of 1717 reviews" "
Rating 4 - Poor. 53 out of 1717 reviews" "
Rating 2 - Terrible. 30 out of 1717 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Iben

Traveled with family
Liked: Staff & service, room comfort
Good value
Amazing experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel
Lovely smiling staff, and a better breakfast than anticipated. I’ll be coming back next time I’m in Aalborg. Oh, and there is parking behind the hotel and the location of the hotel is very central ( I like the fact that the old elevator / lift is still in use)
Stayed 1 night in Oct 2024

4/10 Poor

Casper

Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesper

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

8/10 Good

Heidi

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Henriette

Stayed 1 night in Oct 2024

10/10 Excellent

Pálína

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Very comfortable and pleasant stay
Stayed 1 night in Oct 2024

8/10 Good

Marianne

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good value for money
Location is perfect, Hotel is somewhat run-down, but kept very clean which is more important in my opinion. Great service at front desk. Breakfast is average, plenty to chose from, but nothing outstanding. Enjoyed the lobby area with ample lounging options, board games and free coffee and water.
Stayed 1 night in Sep 2024

8/10 Good

Lisbeth

Stayed 1 night in Sep 2024

8/10 Good

Stefan

Stayed 2 nights in Sep 2024

8/10 Good

Birthe

Stayed 1 night in Sep 2024

10/10 Excellent

kenneth, midwest city

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 3 nights in Sep 2024

8/10 Good

Jimmy

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Michael Munksgaard

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jesper Bruus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Teis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tom

Stayed 2 nights in Sep 2024

8/10 Good

Janne

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mariann

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024