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Alexander Palace

4.0 star property

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Photo gallery for Alexander Palace

Indoor spa tub
Front of property - evening/night
Bar (on property)
Sauna, hot tub, hot springs, Turkish bath, body treatments, aromatherapy
Sundeck

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Pool
  • Pet friendly
  • Gym

Explore the area

View in a map
Via Martiri d'Ungheria 24, Abano Terme, PD, 35031
  • Place, Piscin Termali Columbus
    ‪2 min walk‬
  • Place, Urbano Termale Park
    ‪5 min walk‬
  • Place, Amleto and Donato Sartori International Mask Museum
    ‪4 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪67 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Alexander Palace

4-star Abano Terme hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Limited housekeeping is available.
Alexander Palace offers 190 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. There are hot springs/mineral springs on site.
In addition to a full-service spa, Alexander Palace features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 5 meeting rooms. This business-friendly hotel also offers a hot tub, a fitness center, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alexander Palace is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Alexander Palace has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexander Palace Abano Terme
Alexander Palace Hotel
Alexander Palace Hotel Abano Terme
Alexander Palace Hotel
Alexander Palace Abano Terme
Alexander Palace Hotel Abano Terme

Reviews

Alexander Palace Reviews

6.4

7.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 11 out of 30 reviews
Rating 4 - Poor. 5 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

Reviews

8/10 Good

DESSIE O'REILLY, BRITSH ISLES

Liked: Cleanliness, staff & service

PLEASANT AND PEACEFUL

WOULD GO BACK AGAIN, GOOD SIZED SWIMMING POOL, EASILY ACCESSIBLE.

2/10 Terrible

Artan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Great pools

Two pools, I recommend the one outside on the 6th floor. Great view and thermal water, best pool ever!

6/10 Okay

Sabrina

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Struttura piuttosto differenziata. Hall con impostazione moderna, camere in stile veneziano e sala da pranzo elegantissima in stile veneziano. La piscina coperta confortevole con acqua a temperatura costante ma grande delusione per la SPA... tutto troppo approssimativo e tutto a pagamento😳...
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Paolo

Disliked: Staff & service, property conditions & facilities, room comfort

NOT THE GREATEST PLACE TO BE

Old structure with terrible air conditioning system. Breakfast was a disaster. Cheap tourists around (tours, asian, etc.)
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Arredi della stanza datati; materasso matrimoniale formato da due singoli uniti in modo fastidioso, materasso pessimo. Luce del bagno posizionata sulla destra della porta cioè a destra della porta oltre le cerniere. Gancio in bagno, rotto. Box doccia piccolissimo. Non ho avuto il tempo per vedere altro perché ero in assistrnza ad un ricoverato all'ospedale.
Stayed 1 night in Jul 2019

6/10 Okay

Antonello

Disliked: Property conditions & facilities

Hotel economico ma da ristrutturare urgentemente.

La struttura è molto vecchia e necessita urgentemente di una ristrutturazione soprattutto nella zona piscina.

6/10 Okay

PATRIZIA, Bologna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Un buon relax. Occorre migliorare la piscina ester

Tutto sommato buono. Ottima la cordialità del personale specialmente quello di sala.Discreto il mangiare ed in particolare le colazioni. Stanze ben riscaldate. La piscina coperta è confortevole anche se in certe giornate gli sdrai a disposizione sono insufficienti. La piscina scopertà è valida, ma manca di una struttura per mantenere caldi gli accappatoi in uscita.

6/10 Okay

matteo

Liked: Cleanliness, room comfort
Disliked: Staff & service

NO RELAX NO PARTY

Buono, da migliorare la spa. Molto male la grotta di sale,sono entrato per rilassarmi e ne sono uscito incazzato e nervoso a causa di 5 donne con 4 figli,due bambini e due neonati,facevano un casino... La tipa della spa non ha detto niente nonostante il mio disappunto. La piscina esterna andava bene ma secondo me dovrebbero migliorarla e pulire meglio la zona. La piscina interna invece secondo me essendo una zona relax, è troppo luminosa. La chiave della cassetta di sicurezza a pagamento,accappatoio x la spa a pagamento, frigobar senza nessu Snack ma solo acqua. Da un hotel a 4* nn te lo aspetteresti proprio.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel da incubo

Camere fatiscenti, piscine decadenti e buffet colazione minimo. Siamo tornati un giorno prima!

6/10 Okay

giovanni

Disliked: Property conditions & facilities, room comfort

8/10 Good

paola perlini

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Marco, prov. CR

Liked: Staff & service, property conditions & facilities

ottima vacanza di 3 giorni

Ottimo rapporto qualità prezzo, bella la piscina al sesto piano, perfetta la colazione.

6/10 Okay

Gabriele, Tivoli (RM)

Liked: Cleanliness, staff & service

Valutazione sufficiente

Il soggiorno è stato gradevole, soprattutto in considerazione del fatto che il numero degli ospiti presenti era limitato. Infatti gli spazi comuni in entrambe le piscine sembrano insufficienti nel caso l'hotel sia pieno (anche se altri ospiti ci hanno riferito che potrebbe esserci una convenzione con le adiacenti piscine Columbus). Anche il limitato numero di posti auto in garage potrebbe costituire un problema in caso di grande affluenza. Comunque, il soggiorno è stato piacevole; il personale è decisamente cordiale e pronto nell'assecondare le richieste, la SPA presenta diversi trattamenti a prezzi accessibili, e, nel complesso, il rapporto qualità/prezzo ci è sembrato più che sufficiente. Unico appunto, un hotel di questa categoria dovrebbe offrire, nel buffet della colazione, frutta fresca di stagione, in luogo di quella sciroppata.

4/10 Poor

vivi, milano

Disliked: Property conditions & facilities, room comfort

dati positivi,il personale gentile

la cosa peggiore ,considerando che si va ad Abano per godere delle piscine e dell'acqua termale,è proprio lo stato di abbandono delle piscine e dei servizi legati a queste.Scomodi è dire poco ,la piscina all'aperto al sesto piano ed i suoi servizi al quinto piano con immaginabile disagio,la piscina al chiuso piccola come quella all'aperto dotata di un solo bocchettone idromassaggio funzionante ecc ecc Inadeguatezza e scomodità

10/10 Excellent

carlo, chiavari

Liked: Cleanliness, staff & service, room comfort

servizi ottimi

viaggiatore abituale ottimo rapporto qualità prezzo, personale gentile e preparato

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

mirko

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non e' adatto per un weekend di relax.

Struttura semi fattiscente, si nota che ha perso lo splendore di un tempo. Le piscine sono piccole e poco curate, l'acqua e' tiepida. Camere molto piccole, biancheria sporca, bagno rovinato e vecchio. Pochissimo personale ma cortese. La sala ristorante e' gradevole ed elegante ma i menu' proposti sono banali per un quattro stelle. Colazione deludente, poca scelta, prodotti non freschi. Parcheggio piccolo. Conclusione mi chiedo come possano mantere le quattro stelle.

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort

10/10 Excellent

Héloïse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bien

les +: hôtel agréable et personnel accueillant; chambre propre et spacieuse; piscine intérieure et extérieure (sur les toits); très bon petit-déjeuner. Les -: assez loin du centre-ville (45 min à pied - mais desservi par les bus jusqu'à 1h/2h du matin); déco un peu vieillotte; mal isolé des bruits du couloir; wifi payant.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Da migliorare..

L'hotel,come già scritto da molti, ha sicuramente visto tempi migliori. Ho riscontrato gli stessi disagi già raccontati da altri viaggiatori ( termostato non regolabile,scarico difficoltoso ) La piscina interna non è bellissima, ma comunque utile per rilassarsi un po'! Ottimo e bellissimo il nuovo centro SPA (unica pecca :un po' sovraffollato, quindi attese per gli idromassaggi,la sauna e tutte le attrezzature). Il personale è stato molto cortese, e si sono sempre adoperati nel tentativo di risolvere le problematiche che si sono presentate. Colazione non troppo varia, ma buona. Ricordatevi gli accappatoi, l'hotel non li mette a disposizione ( se non con 10 euro di nolo) e se non l'avete, sarete costretti ad un'imbarazzante passerella ,tra corridoi e hall, con indosso il loro telo bianco (in dotazione e consigliato da loro per recarsi alle piscine e alla SPA!) Nel complesso, visto la super offerta acquistata , non ci possiamo lamentare.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

buono hotel x passaggio

io ho dormito solo una notte ,la camera era grafevole buone le pulizie e la colazione era abbondante e si poteva sciegliere svariate cose