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Ardoe House Hotel & Spa

3.5 star property

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Photo gallery for Ardoe House Hotel & Spa

Front of property - evening/night
Lobby
Interior
Exterior
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
South Deeside Road, Blairs, Aberdeen, Scotland, AB12 5YP
  • Robert Gordon University
    ‪7 min drive‬
  • Union Square Shopping Centre
    ‪8 min drive‬
  • Aberdeen Royal Infirmary
    ‪10 min drive‬
  • Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

2 bedrooms, in-room safe, individually decorated, individually furnished

Classic Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, 1 King Bed

Family Triple Room, 1 King Bed | 2 bedrooms, in-room safe, individually decorated, individually furnished

Family Triple Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Executive Double Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Ardoe House Hotel & Spa

Aberdeen hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, massage/treatment rooms, and 24-hour room service are onsite.
Ardoe House Hotel & Spa offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 27-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Ardoe House Hotel & Spa features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers spa services, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Ardoe House Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Ardoe House Hotel & Spa has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekday English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18 per person
  • Pet deposit: GBP 10 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number GB379298137

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aberdeen Mercure Hotel
Ardoe
Ardoe Hotel Aberdeen
Mercure Aberdeen Ardoe House
Mercure Aberdeen Ardoe House Hotel
Mercure Aberdeen Hotel
Mercure Ardoe
Mercure Ardoe House
Mercure Ardoe House Hotel
Mercure Hotel Aberdeen
Mercure Ardoe House Hotel And Spa
Mercure Ardoe House Hotel Aberdeen
Mercure Ardoe Hotel Aberdeen
Accor Ardoe Hotel Aberdeen
Mercure Aberdeen Ardoe House Hotel And Spa Scotland
Ardoe Hotel House
Ardoe House Hotel
Mercure Aberdeen Ardoe House Hotel Spa
Ardoe House Hotel Spa
Ardoe House Hotel & Spa Hotel
Ardoe House Hotel & Spa Aberdeen
Ardoe House Hotel & Spa Hotel Aberdeen
Mercure Aberdeen Ardoe House Hotel Spa

Ardoe House Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mick

Business traveler
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Ardoe house is a beautiful hotel, great setting and the main building is stunning. All the staff we met were friendly and helpful. Our room was clean and modern and very comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally enjoyed our stay at the Ardoe hotel, staff were all friendly and was a very relaxing visit
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor response following upset stomach
A stay with my wife and unfortunately I had an upset stomach (I suspect food poisoning). I had dinner at an event at the hotel. I received a follow-up call from a manager (3 days later), and they were more interested in justifying that it couldn't have been their fault than any real human response. Even asked if I'd been to the GP to get a test to prove that it was food poisoning, as if any GP in the NHS would have the time to entertain such a request. Clearly out of touch. I might go back, but I wouldn't eat there again and certainly wouldn't waste my time with any follow-up call
Stayed 1 night in Dec 2024

8/10 Good

GRAHAM

Liked: Cleanliness, amenities
The cleanliness of the rooms have greatfully improved on my last visit and the front desk friendlier
Stayed 2 nights in Dec 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Eve

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

EMMA

Business traveler
Liked: Staff & service, room comfort
ROOM NEEDS DEEP CLEAN
The room was quite dirty. What looked like blood on pillow. Bathroom rusty. Hair everywhere. Toilet paper on bathroom floor. Splashes all up wall behind desk. Carpet gross. Smelt a bit funny. Needs a DEEP CLEAN
Stayed 1 night in Nov 2024

8/10 Good

Fraser

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great old country hotel
Lovely country hotel with old features in this old Scottish building. Decor a little tired and door lock didn’t work on my room door the first night which was fixed promptly the next morning.
Stayed 3 nights in Nov 2024

4/10 Poor

Laura

Stayed 1 night in Nov 2024

8/10 Good

A D

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed, High Wycombe,

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old baronial Scottish hotel. Staff very friendly, accommodation very nice. Highly recommend
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy stay.
The rooms are comfy and well appointed with good facilities. On site parking, nice location. Breakfast is good the last two stays the evening meals have t been good at all. Explain to team on check out on both occasions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Room was a good size, heating easy to control. Room seemed to have everything I needed and exactly where I wanted it, good design. Very dark and quiet at night, nice bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leonardo

Great rooms
Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

trevor

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a weekend at the property in one of the dog friendly rooms (2 adults, one whippet) Couldn't praise the property highly enough, lovely spacious rooms, plentiful buffet breakfast which could be taken in the drawing room to have dog with us. Free and large car parking. Lovely grounds with plenty space to walk. Missed out on the spa facilities only due to our own schedule but it looked very good. Staff friendly and very helpful 10/10 and will definitely return in the future
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Loved it
Relaxed and friendly service. First class food. Clean tidy quality rooms. Definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 lovely hotel and very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

K S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful.
The room was spacious and the bathroom great. Service was brilliant, nothing at all to complain about. Alas, there was a domestic incident in the room next door one night but this has nothing to do with the hotel. The staff reacted quickly and dealt with it well. Will definitely go back on future visits to Aberdeen.
Stayed 3 nights in Nov 2024