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Macdonald Norwood Hall Hotel

4.0 star property

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Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Reception
Garden
Lobby
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Robert Gordon University
    ‪3 min walk‬
  • Aberdeen Royal Infirmary
    ‪7 min drive‬
  • Union Square Shopping Centre
    ‪7 min drive‬
  • Aberdeen (ABZ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Double)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Standard Accessible King)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Standard Accessible King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (Standard Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (Deluxe Twin)

Deluxe Room, 2 Twin Beds (Deluxe Twin) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds (Deluxe Twin)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Super Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed (Super Deluxe Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • Sleeps 2
  • 1 Double Bed

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About this property

Macdonald Norwood Hall Hotel

4-star hotel in Garthdee
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is not available.
Macdonald Norwood Hall Hotel offers 73 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This Victorian hotel also offers a library, multilingual staff, and a garden. Complimentary self parking is available on site.

Macdonald Norwood Hall Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Tapestry Restaurant - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Georgian Bar - Onsite bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Georgian Bar
  • Tapestry Restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norwood Hall
Norwood Hall Aberdeen
Norwood Hall Hotel
Norwood Hall Hotel Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel
Macdonald Norwood Hall Aberdeen
Macdonald Norwood Hall
Macdonald Norwood Hall
Macdonald Norwood Hall Hotel Hotel
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel Hotel Aberdeen

Macdonald Norwood Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 450 reviews
Rating 8 - Good. 132 out of 450 reviews
Rating 6 - Okay. 47 out of 450 reviews
Rating 4 - Poor. 18 out of 450 reviews
Rating 2 - Terrible. 3 out of 450 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Stuart

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sonia Coromoto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the area around and the building inside are beautiful
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the peaceful setting and the staff made you feel special, very attentive but not fawning over you. The hotel had an old world charm but efficiently run with modern technology. Food and service excellent.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Never again

No staff. Stressed staff. Rude £8 tray service and cold expensive but tasty supper. Breakfast diabolical . No sign of the Stornaway black pudding as per menu just a dehydrated haggis. I felt sorry for the staff apart from the rude man who snatched a pen from my hand after I pointed out that my bill was wrong. He said he’d fix it and marched off. He did not fix it. Silly me I stayed here years ago and I had a similar experience . Thought I’d try again . Doh.
Stayed 1 night in Feb 2025

10/10 Excellent

A D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very good stay, comfortable & very elegant.
Stayed 1 night in Jan 2025

8/10 Good

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service room clean and comfortable , only point would be no biscuit with tea/coffee ???
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Work stay

It met my needs for a bed to stay for the night, but room service was very slow for ice , had to recall (I know…. 1st world problems). Also the shower curtain was quite dirty, surprised to still see one of them in a hotel. Parking was very poor but there was a wedding on. This was unfortunately under my room but was nice to hear their last dance 😂.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Day treat

A night of highland comfort on a snowy New Years Day! Thoroughly enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Very nice place to stay in a lovely setting. All staff were very welcoming, friendly and helpful. Comfortable and homely place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, enjoyed two evening meals, my only gripe would be the tomato served with the cooked breakfast barely saw any heat before it was dished up, I prefer them grilled, & cooked through
Stayed 2 nights in Nov 2024

8/10 Good

NIGEL

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outside stunning old world luxury inside
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Lovely wedding venue with great service
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Antony

Stayed 1 night in Oct 2024

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a lovely stay

I contacted the hotel ahead of my stay and the amazing staff arranged a birthday treat in our room. Very friendly, helpful staff. Lovely room, big bath 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable, but to be expected from a Macdonald Hotel.
Stayed 1 night in Oct 2024

6/10 Okay

deryck, kellas

Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old building in lovely surroundings. Staff are happy, pleasant and helpful. Overall a great experience and we would happily stay again.
Stayed 2 nights in Oct 2024