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Malmaison Aberdeen

4.0 star property

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Photo gallery for Malmaison Aberdeen

Bar (on property)
Suite | In-room safe, individually decorated, desk, blackout drapes
Lobby
Lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Bar
  • Room service

Explore the area

Map
49-53 Queen's Road, Aberdeen, Scotland, AB15 4YP
  • Aberdeen Royal Infirmary
    ‪19 min walk‬
  • His Majesty's Theatre
    ‪2 min drive‬
  • Union Square Shopping Centre
    ‪4 min drive‬
  • Aberdeen (ABZ)
    ‪11 min drive‬

Room options

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | In-room safe, individually decorated, desk, blackout drapes

Club Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, individually decorated, desk, blackout drapes

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, individually decorated, desk, blackout drapes

Club Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite

Signature Suite | In-room safe, individually decorated, desk, blackout drapes

Signature Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double room

Standard Double room | In-room safe, individually decorated, desk, blackout drapes

Standard Double room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double room

Cosy Double room | In-room safe, individually decorated, desk, blackout drapes

Cosy Double room

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | In-room safe, individually decorated, desk, blackout drapes

Club Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually decorated, desk, blackout drapes

Junior Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Aberdeen

4-star hotel in Aberdeen West End
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and 24-hour room service.
Malmaison Aberdeen offers 80 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Malmaison Aberdeen features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 366 square feet (34 square meters) include conference space. This eco-certified hotel also offers spa services, tour/ticket assistance, and concierge services.

Malmaison Aberdeen is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Aberdeen Malmaison
Malmaison Aberdeen
Malmaison Hotel Aberdeen
Aberdeen Malmaison Hotel
Malmaison Aberdeen Hotel Aberdeen
Malmaison Aberdeen Scotland
Malmaison Aberdeen Hotel
Malmaison Hotel Aberdeen
Aberdeen Malmaison Hotel
Malmaison Aberdeen Scotland
Malmaison Aberdeen Hotel
Malmaison Aberdeen Aberdeen
Malmaison Aberdeen Hotel Aberdeen

Malmaison Aberdeen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 856 reviews
Rating 8 - Good. 237 out of 856 reviews
Rating 6 - Okay. 72 out of 856 reviews
Rating 4 - Poor. 36 out of 856 reviews
Rating 2 - Terrible. 12 out of 856 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil Young

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Amanda
Unfortunately we could not make the trip as my wife’s mum was taken into hospital. It was the night before are stay so could not get a refund. I did contact the hotel directly to see if there was a chance of a new date just in case. I did get a nice email from Amanda to confirm we could not . But did offer next time in Aberdeen they would look after us . Thanks again to Amanda.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Beautiful hotel, lovely rooms. There was some sort of heating system outside our window which was very noisy so did not get a good nights sleep.
Stayed 1 night in Dec 2024

2/10 Terrible

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, the room was clean and cosy. Both bath and stand alone shower in my club room.
Stayed 1 night in Dec 2024

10/10 Excellent

LUIS F

Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Was here for daughters hen do.. great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

6/10 Okay

Jim

Business traveler
Liked: Cleanliness
Might stay again but this wasn’t the best visit
Malmaison is always a bit of a gamble. On the one hand I like the dark decor and cosy feel to their hotels. On the other, I find some of the features a little bizarre. On this occasion, it wasn’t the best of experiences. The worst aspect was my bedroom: an interconnecting door and my neighbours up until >3am talking and cracking open cans. The bizarre aspect was that in such a huge room, that interconnecting door (with zero soundproofing) was right near the head-end of my bed. I was half-tempted to sleep in the living room area. In addition I was frustrated with switches that didn’t seem to do anything, other switches that you couldn’t reach from the bed, lights that were either all off or all on (can hotels please use dimmers and lights that can be independently switched on or off), outside balcony lights I couldn’t turn off, gaps in the curtains, huge double shower area but no door (I personally don’t like open shower areas…reminds me of school showers!) and bed sheets that didn’t fit properly and had (small) holes in. All in all, frustrating and disturbed stay. I wouldn’t rule out another stay here, but I wouldn’t stay in the Balmoral room again, and would definitely not have a room with an interconnecting door.
Stayed 1 night in Dec 2024

10/10 Excellent

Arnold, Mexico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff everywhere. You need a taxi to go anywhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice reception and bar stuff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and food amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best nights sleep
Lovely hotel which has the comfiest beds and duvet/pillows best night sleep .. breakfast was 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I found the property with ease. Staff were welcoming and the room was lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

CRAIG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Stay
Fabulous, great upgrade 👍
Stayed 1 night in Oct 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Stay
Our stay overall was great. The only reason we never gave it 5 was that we were in a newly refurbished room and it appeared there were some teething issues due to this but nothing too serious. Firstly the fridge wasn’t working yet. We’re told about this upon check in and told we had to call for an ice bucket which we got promptly. Again was fine but would have been nice to have a working fridge. Secondly I think most of the refurbishment had taken place in the bathroom as there were visible signs or work having been done due to some marks on the floor which stopped us giving a 5 for cleanliness. Also, the baths hot water never got too hot, wasn’t cold but Luke warm at best. Strange as the shower and tap water got hot fine. Thirdly, due to the refurbishment, the tv wasn’t set up/ working when we first got into room. However did manage to fix this after a few minutes by working on the cabling. All in all, very small minor issues which in all honesty didn’t really affect our stay. Would definitely stay again and likely will be back. All staff members we encountered were great, particularly the bar staff at the bar. Were quickly and and continually checking in for more drinks etc. Breakfast each morning was also great. Good variety of choices and cooked breakfast was freshly made and tasty! Will be back to stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NC
Stayed 3 nights in Oct 2024

2/10 Terrible

Antony

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely, staff very friendly, room on the lower ground floor , room 14, and for some reason it was very noisy, looked onto back car park and a skip, during the night heard lots of noise and vibrating, in the morning I heard the workman, if I was booking again I would ask for another room.
Stayed 1 night in Oct 2024

10/10 Excellent

Iain, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another hugely enjoyable stay at a great hotel
Stayed 3 nights in Oct 2024