Mercure Aberdeen Caledonian Hotel

4.0 star property

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Photo gallery for Mercure Aberdeen Caledonian Hotel

Indoor wedding
Bar (on property)
Bar (on property)
Deluxe Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
$70
includes taxes & fees
Nov 9 - Nov 10

Explore the area

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10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Place, University of Aberdeen
    ‪3 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪13 min drive‬

Room options

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(19 reviews)
  • 67 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Mercure Aberdeen Caledonian Hotel

4-star hotel in Central Aberdeen
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Aberdeen Caledonian Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 371 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Checked in by a really friendly gentleman on Sunday evening. Gave us a free upgrade and the room had a stunning view of Union Terrace Gardens. The room itself was very small and some weird things like only one bedside cabinet, and the shower was basic. Definitely trying to save water with the low pressure. Bar is slightly pricey but was fine.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Was only in town for a night. Very central and convenient for a quick look around town. Check in quick and efficient. Rooms have all you need, and I do like older hotels with a bit of character. There's parking nearby in a square which wasn't busy so could find a place.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room A little tired in places
Stayed 3 nights in Jul 2025

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mathieu

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Les chambres et les matelas sont désuets et la chambre est très chaude malgré une température fraîche à l’extérieur. Demeure proche de la gare de train et prix acceptable.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Stayed 2 nights in Jul 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a little dated
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service

Well positioned hotel for central Aberdeen

Customer Service Manager benjemin really friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

Convenient location in the centre of Aberdeen. Helpful and friendly staff. Tasty food in the restaurant. Nice room.
Stayed 2 nights in May 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, amenities
The room was spacious, however a bit tired and requires decoration.
Stayed 1 night in Jun 2025

10/10 Excellent

RUAIRIDH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous breakfast. Great location.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jenna

Traveled with group
Disliked: Property conditions & facilities
Very old and outdated. The experience didn’t match the B & B price.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful, they were so accommodating and kind. Breakfast was amazing and the daily chef-made breads were 5-star! A great location, beautiful park and easy access to city centre.
Stayed 1 night in May 2025

4/10 Poor

Simon

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This must have been an impressive building some time ago but, now requires refurbishment e.g. new carpets, paint ..
Stayed 1 night in May 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice convenient location.
Stayed 2 nights in May 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night's sleep.

The room was comfortable and clean. Plenty of hot water! With a choice of bath or shower. The reeption staff were very welcoming and courteous. I had an evening meal and was impressed that there was a choice of two vegan options. Breakfast was buffet style andample, with fresh fruit a bonus. I had one of the best night's sleep I've had for a while. Thank you
Stayed 1 night in May 2025

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, amenities
This is a very old hotel being restored. It was in a great location. The room was comfortable and clean. However there were no written instructions on how to use central heating, etc in the room, or that there were safety alarms that could be set off. ( to which staff always responded) Breakfast was fabulous as was the restaurant food. Some of the staff were helpful, some rude and abrupt so one can’t generalise.
Stayed 2 nights in May 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with friendly staff

Very friendly and helpful staff. Great breakfast, and it was refreshing to have a refrigerator in the room. It's an older building so the floors aren't exactly level, but that didn't bother me. Nice location. Would stay here again.
Stayed 1 night in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience suited me for a one night stay. Very good buffet breakfast at reasonable cost
Stayed 1 night in May 2025