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Mercure Aberdeen Caledonian Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Aberdeen Caledonian Hotel

Reception
Bar (on property)
Meeting facility
In-room safe, desk, iron/ironing board, free WiFi
British cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Union Terrace Gardens
    1 min walk
  • The Underground Klub
    2 min walk
  • Aberdeen Station
    6 min walk
  • Aberdeen (ABZ)
    21 min drive

Room options

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • 67 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Interior

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The price is $84
per night
$101 total
includes taxes & fees
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About this property

Mercure Aberdeen Caledonian Hotel

4-star hotel in Central Aberdeen
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Aberdeen Caledonian Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 1004 reviews" "
Rating 8 - Good. 377 out of 1004 reviews" "
Rating 6 - Okay. 173 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Sep 2024

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here several times over the last year and always had good service and very nice spacious refurbished modern clean rooms. That was not the case on my visit recently. Given a room at the back, with old, outdated furniture, an uncomfortable bed, bathroom old, outdated, bath panel peeling away from the side of the bath. Turned on the basin tap - no water, then bursts of piping hot water soaked me and the floor, and the water continued to run brown. I went down to reception to lodge my concerns and complaints and asked to move to another room. The duty manager assisted and did his best, but the whole process was continually interrupted by the resident maintenance man hanging around the reception, talking to other guests checking in, then started talking to me - emerging that he was drunk, loudly speaking slurring his words. The drunk maintenance man shouted at me and said there was a plumbing problem in the hotel, and had been all year and all the guests were meant to be advised of it at check-in. He also told me I shouldn't drink the water from the taps in the rooms. I was then given two bottles of water. I was moved to a newly refurbished room, but also spoke to the duty manager and advised him to deal with a drunk member of staff and his behaviour towards guests at reception. This is a Mercure/Accor chain hotel, and both the standard of room and the behaviour of staff should not be like this for paying guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Need to get a place close by as i have bad legs
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.
Stayed 1 night in Sep 2024

10/10 Excellent

Fay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very pleasant, the hotel was spotlessly clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom very old and floor not level. Stair railings ornate and lovely. Room was clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Appreciative
The premises and the neighborhood are charming, but the night staff was outstanding. My friend left her cell phone in our Edinburgh hotel. When she explained the situation to the man on Mercure Aberdeen's night desk, without asking, he was kind enough to contact the hotel in Edinburgh, ask them to look for it, and then put it aside for my friend to pick up upon our return. We were so appreciative!
Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Threadbare and dirty carpets, chair in the room was filthy, peeling wallpaper on walls and ceiling, one window would only open 4 inches, the other wouldn’t stay open at all which isn’t great in a room with no air conditioning, shower head fell apart. A very old and tired hotel that needs time and money spent on it. Much better available nearby for the same or similar cost. I’d give 5 stars to the person who took the photos for the website, they’re clearly very talented at showing something below par in its best light.
Stayed 1 night in Sep 2024

8/10 Good

Adam, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good city centre hotel. Comfortable and convenient. Staff friendly and room comfortable. Breakfast was excellent!
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs USB ports in rooms. Parking is poor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

E

Liked: Cleanliness
Stayed 5 nights in Aug 2024

2/10 Terrible

DEBORAH

Stayed 1 night in Aug 2024

10/10 Excellent

Rosalind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Poor room
Room was dingy , noisy and worst bed ive ever slept in. Solid and on wheels so it moved when you lay on it. The room was also noisy all through the night with people coming and going
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Simon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very rundown and not in good condition. Our room door had been damaged and was repaired with Glue and Staples??? The bathroom is extremely dated and needs help The bed is an old thin spring mattress with very little padding Rooms are hot but you can open the windows and they do provide a fan but I wouldn’t stay on a hot weekend
Stayed 2 nights in Aug 2024

8/10 Good

Gemma

Stayed 1 night in Aug 2024

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Stayed 2 nights in Aug 2024

6/10 Okay

Philippa

Liked: Cleanliness, staff & service
Nice but needs an upgrade to modernise
We stayed 2 nights. The room was ok but pillows were very hard. Bathroom was basic annd in need of ann upgrade: old fashioned taps, no shaving mirror and poor lighting. Bath/shower with curtain. Staff were very nice and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Jul 2024