Shilo Inn Suites Hotel - Ocean Shores

2.5 star property

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Room options

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Suite With Sleeper Sofa And Patio

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

2 Queen Suite With Sleeper Sofa And Patio

  • Sleeps 5

Junior Suite, 1 King Bed, Top Floor Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Queen Beds, Top Floor Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for King Suite With Sleeper Sofa And Patio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite With Sleeper Sofa And Patio

  • Sleeps 2

Junior Suite, 1 King Bed, Top Floor Ocean View

  • Sleeps 4

Junior Suite, 2 Queen Beds, Top Floor Ocean View

  • Sleeps 5

Junior Suite, 2 Queen Beds, Ocean View

  • Sleeps 4

Junior King Suite With Ocean View

  • Sleeps 2

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About this property

Shilo Inn Suites Hotel - Ocean Shores

Hotel in Downtown Ocean Shores
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Ocean Shores offers 113 air-conditioned accommodations with fireplaces and safes. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ocean Shores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Shilo Inn Suites Hotel - Ocean Shores provides a sauna and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. This beach hotel also offers a vending machine, concierge services, and laundry facilities. Onsite uncovered self parking is complimentary.

Shilo Inn Suites Hotel - Ocean Shores is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Ocean Shores
Shilo Inn Suites Ocean Shores
Shilo Inn Suites Ocean Shores
Shilo Inn Suites Hotel - Ocean Shores Hotel
Shilo Inn Suites Hotel - Ocean Shores Ocean Shores
Shilo Inn Suites Hotel - Ocean Shores Hotel Ocean Shores

Shilo Inn Suites Hotel - Ocean Shores Reviews

Reviews

6.4
Rating 10 - Excellent. 238 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 205 out of 1004 reviews
Rating 2 - Terrible. 154 out of 1004 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, room comfort
We didnt realize until we woke up to rske a shower that there was no shower curtain. The water spout you had to push in for the water to come out of the water head didnt stay on. My husband almost slipped on the floor after getting out of the shower. We put the small towel on the floor but it wasnt bug enough since there was no shower curtain. No coffee cups fir coffee. Room is very outdated. We will not stay here again.
Stayed 1 night in Oct 2025

2/10 Terrible

Ileana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have been taking my family here for over 20 years. This is the first time that I was disgusted with the place. The toilet was clogged. The room was still dirty. They had not cleaned the rooms properly. There was still a used bar of soap in shower. The carpet looked like it had mot been vacuumed. My child had to use a cup and it was dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and smelled like a dog was there. Staff was very friendly.
Stayed 2 nights in Sep 2025

4/10 Poor

Carol

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dirty and understaffed. We only had 2 wash cloths for a 3 night stay. They were out the whole time. We had to use hand towels as wash cloths.The front doors were rusted open, all the way. They would not close. The staff were very sweet, and did what they could do. They were very apologetic. It wasnt their fault. Our bathroom door needed a good washing on both sides. They needed to vaccume the hard to reach places. The carpet was full of stains. The tv in the dining/couch area was broken. The whole room stunk.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checking in at the Shilo Inn we were greeted by a front desk employee, and she asked if we were checking in and we said yes, she then proceeded to tell us that the room that we booked had been rented out and that they did not return the keys, so they had to put us in another room which was not what we asked for, but we took it. She finally told us that the restaurant was permanently closed. The hotel itself is run down and not clean at all. Our room was very dirty especially the carpet we did not walk around without shoes or flip flops. The bathroom shower was messed up and my husband had to fiddle with it just to get the shower to come on and although we had an ocean view from our room, we could not enjoy it as the windows were dirty and moldy, and the deck and deck chairs were so dirty that that we could not sit outside which was a shame because the weather was beautiful. We had intended to use the pool and hot tub, but it was not kept up at all and looked very dirty, and we saw potato bugs crawling around. Let's just say that the pictures and description of this property were very deceiving on the website. Talk about false advertisement!! We were not surprised that there were very few cars in the parking lot. We decided to make the best of it since this trip was to celebrate our 50th anniversary and we wanted to take a short trip and drove 3 hours to get there. We stayed out of the room all day and only slept there. I wish we could get a full refund!! Kim Gearon
Stayed 2 nights in Sep 2025

2/10 Terrible

susan

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest hotel and room I ever stayed in. It’s very rundown. We rented it because they had a hot tub and My Husband has a bad back. The hot tub was closed for repairs.It kind of feels like no one‘s even trying to make it look nice, Our room was very cute but when we walked in the first thing we noticed was dirt all over the floor. We walked downstairs immediately and asked for a recleaning. But even after the recleaning. There was still dirt and hair all over the floor.. the next morning there was a coffee pot in the room, but no coffee or cups. We asked the lobby if there was coffee in the lobby and there was none.. staff didn’t seem to be concerned that we were filling uncomfortable.
Dirt visible at first site. Didn’t have to go looking for it.
Stayed 1 night in Sep 2025

6/10 Okay

Shelly

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No restaurant or bar since Covid. Fireplaces do not work and are electric. No towels or cups in the suite. Staff was very nice and knowledgeable of the area.
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

The view was amazing, the kids loved the pool, pet friendly, staff was very helpful and nice. You can clearly tell they have fell on some hard times but the staff tries very hard to be as accommodating and hospitable as possible which means more to me than it being outdated and a few amenities being down.
Stayed 2 nights in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I WOULD stay here again... location is fabu... setting is fabu... But imagine getting to a hotel/motel room and finding ZERO soap in the room (none of any kind). There were precisely two towels in the room. Both little more than hand towels. There were also zero cups/glasses in the room upon arrival. I also never could get any air conditioning to work in my room at all. Luckily it was "the shoulder season" and I could open the deck door. Indeed you could go to the counter and request those items. I even saw lush large towels on the (front) counter (of the establishment) at various times (so often when I was leaving, vs. when returning to my room). The location is incredible for awesome sunsets, and amazing star-watching after dark as well as usual beach activities. DEER were feeding on the grass behind the hotel one morning. (DEER are all over Ocean Shores) I just think that... the "Shilo Inn" name should bring the minimum standards up to a level where at least SOME soap might be encountered upon first arrival in one's room. Imagine rushing to your hotel, merely to check in, and then you go look at the room, or drop bags, and use the bathroom & can't properly clean your hands right then. If that were the 'standard' all around, then OK, but nobody is wrong for anticipating soap in a room. (and it really is "what people reasonably expect" that is a seeming standard in this case) Despite that slip-up, this remains a great location and I really would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Luis, Tacoma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
I really liked the location, it was an older hotel, that showed, the staff was very helpful, that was great. The on-site restaurant was closed, that was a bummer. But overall a good stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Louie

Disliked: Cleanliness, amenities, property conditions & facilities
Alot of dirt and dusty gummy bears in the air conditioner. Coffee pot no cups or coffee. No soap or shampoo or even towels. No restaurant or lounge and pool and exercise room closed. Definitely the worst run hotel i ever been to. I don't recommend this place to anyone. Its probably not going to make it much longer some locals thought it already closed down
Stayed 2 nights in Sep 2025

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Sean

Liked: Room comfort

Formerly fabulous

Check-in was very slow, and we got the wrong room (no view) and had to switch. Staff was nice enough... The condition of the property has deteriore greatly arrive we stayed last: unkept outdoor areas, bird feathers and debris at entrances, out of order pool, work out room, ice machines, exits, entrances, no dining. It was a shame to see such a formerly grand place fall into such a state of disrepair. The view was fabulous, the balcony however was filled with large moss balls.
Stayed 1 night in Sep 2025

2/10 Terrible

Belinda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Pool, fitness room and resterant were closed down for months. Really disappointed on how run down the place has gotten.
Stayed 1 night in Sep 2025

2/10 Terrible

Belinda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great beach view and short walk to the beach. The room wasnt that clean. No tissues or extras that come with a nice room. TP was horrible. The restaurant, pool, fitness room were closed down. Really disappointed in the Shilo Inn it used to be a Fancy hotel and it definitely is not anymore.. The Newport Shilo is even worse if possible.
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken coffee maker in room, no kleenex, no extra toilet paper. No mention of closed restaurant or pool prior to check in. I booked a king bed with ocean view, none available. Bag of trash left in hallway.
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Bradford

Traveled with partner
Liked: Staff & service
Is starting to look like it needs renovations inside and out. No usb charge points.
Stayed 2 nights in Sep 2025

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was closed, pool and hot tub was closed, our room had no towels, no cups and no coffee. To top it off, my son (who’s in a power wheelchair) and I got stuck in elevator and had to use phone in elevator. Then they called back and stated they were told we got out of elevator. I told her we didn’t get out of elegant then staff got us down. Staff said someone earlier got stuck and did get out. It’s a huge hotel and we were told there was only 1 elevator. Staff was nice and it wasn’t her fault but very poor facility from last time I stayed there years ago.
Stayed 1 night in Sep 2025

6/10 Okay

Janet

Disliked: Amenities, property conditions & facilities
There was no wash clothes or hand towels in my room. A coffee pot and kitchens with no cups, utensils or coffee! Tried to call front desk from room phone. Not even hooked up! Finally called and said they were out of all the above. If I wanted a decaf, they have a couple more left. They are doing laundry. I can come down and get what I want or need! Poor service! Kitchen area had crumbs from previous guests. Sofa looked as if a dog had peed on skirt! Filthy windows and deck. Hard to see ocean view for dirty windows. Not happy! Left early and returned home for a shower
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Pool under maintenence, restaurant not open despite original reservation details stating both would be available. We even got an email the day before stating the pool would be open. Employee at check in not very sympathetic stating Expedia emailed out wrong information. Not sure how that's our fault? Balcony to ocean view was flooded and dirty. TV had only a few channels available and reception was grainy. Bed not very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

April

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk In you are greeted with friendly staff and it’s not stressful , room was beautiful , and large and the sea view is amazing . Plus the place is beautiful . The decor , the fish and you can tell the place is really loved by the staff and being taken care of . Have gone there quite a few times and never a bad experience . One of my favorite places to stay in wa . Won’t go anywhere else ❤️
Stayed 1 night in Sep 2025