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Brentwood Aberdeen City Centre near Union Street

3.0 star property

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Photo gallery for Brentwood Aberdeen City Centre near Union Street

Reception
Front of property
Deluxe Quadruple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Daily full breakfast (GBP 9.99 per person)
Deluxe Quadruple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • 24/7 front desk
$54
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
101 Crown Street, Aberdeen, Scotland, AB11 6HH
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Harbour
    ‪7 min walk‬
  • Place, His Majesty's Theatre
    ‪8 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 66 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 121 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Triple Room

  • 128 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Single Room

  • 77 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite

  • 128 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 132 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Quadruple Room

  • 132 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Single Room

  • Sleeps 1

Deluxe Triple Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Deluxe Quad Suite

  • Sleeps 4

Deluxe Double Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Deluxe Quadruple Room

  • Sleeps 4

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About this property

Brentwood Aberdeen City Centre near Union Street

3-star hotel in Central Aberdeen
Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
Brentwood Aberdeen City Centre near Union Street offers 116 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Brentwood Aberdeen City Centre near Union Street is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children
  • Self parking fee: GBP 12 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Brentwood Hotel Aberdeen
Brentwood Aberdeen
The Brentwood Hotel Aberdeen, Scotland
OYO Brentwood Hotel
The Brentwood Hotel
OYO Flagship Brentwood
OYO Aberdeen City Centre
OYO Flagship Brentwood Hotel
Brentwood Aberdeen City Union
Brentwood Aberdeen City Centre
Brentwood Aberdeen City Centre near Union Street Hotel

Brentwood Aberdeen City Centre near Union Street Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 177 out of 697 reviews
Rating 8 - Good. 255 out of 697 reviews
Rating 6 - Okay. 112 out of 697 reviews
Rating 4 - Poor. 59 out of 697 reviews
Rating 2 - Terrible. 94 out of 697 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Graham

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, avoid at all costs

Dirty, ripped carpet. Broken bathroom door. Mirror light in bathroom did not work. Shower filthy with hair on the tiles. TV didn’t work. Mattress very thin. No bar or restaurant (perhaps a good thing). Noisy, people running up and down the corridors all night. Definitely the worst hotel I have ever stayed in.
Stayed 2 nights in Sep 2025

2/10 Terrible

Christopher, Victoria

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst, WORST property I have ever stayed at. Disgusting mold in bathroom, torn wallpaper, stained and broken furniture, gross carpets, 1 inch thick mattresses, stale smell, filthy bathroom, no security at front door DO NOT STAY HERE. This is an introduction to a developing nation hotel. Expedia should be embarrassed to have this property listed; total lies in the description. I have fully documented pictures of this pit. DO NOT STAY HERE.
Moldy disgusting tub/shower with disgusting shower curtain
Mild and mildew in sink
Broken non working light fixtures
Broken picture frames
Stayed 3 nights in Sep 2025

2/10 Terrible

Shaun

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, noisy hotel!

Stayed 1 night in Sep 2025

6/10 Okay

Karen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and the room we were in was in a corner with 2 other doors right next to our door. At least one person was talking on his phone outside our door at 10pm and it sounded like he was in the room with us. The place has a sleezy boarding house vibe. Wouldn’t stay again. It could do with a renovation.
Stayed 2 nights in Aug 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except was noisy at night
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Avoid!!

Avoid at all cost. Paid for the room but when we arrived they had cancelled the room as the hotel was overbooked. Apparently they give on a first come basis regardless if you’ve paid or checked in online. Check in was at 2pm and we arrive at 3pm! No apology or help to find alternative accommodation. So far no refund as hotel.com weren’t aware of the cancellation
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Could have been better

Its was good but not best experience. Pros: Close to union Square, room is clean, breakfast is good. Cons: shady location, no options for early check in and late checkout, your are at mercy of reception people for customization, too noisy from outside noise
Stayed 1 night in Aug 2025

2/10 Terrible

courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Edgardo Oscar

Disliked: Property conditions & facilities
Very good location. Very convenient and had everything I needed, a bed, a bathroom. Hot water all the time. It suited me very well for the price I paid. 👍
Stayed 5 nights in Aug 2025

6/10 Okay

Nicola

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Staff & service, amenities
Correct info on parking was hard to get before arrival and staff were very impatient.
Stayed 1 night in Aug 2025

2/10 Terrible

Debbie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the worse place I have ever stayed! Firstly the car park was awful round the back of the hotel, limited spaces as most of them were filled with furniture and dirty mattresses. Paid £33 for the pleasure of parking there! Our 1st room was disgusting, no functional window and a blind that wouldn’t close. Mold everywhere and not a bit of the carpet that wasn’t clean. A door that went directly into the room next door, tissue in the hold for the door handle and could hear every word next door was saying. Went to reception to ask for another room but as it was late on they said the couldn’t do anything until the morning. The man on reception tried to sort our blind but it still wouldn’t fully close. Never slept a wink. Went to reception in the morning and was told we had to wait on a room being cleaned. We eventually got this room at 6pm but in the adjacent hotel, and this room was worse than the first one. Was stinking of cigarettes and there was cigarette ash everywhere, the carpet was absolutely disgusting and clearly hadn’t been cleaned. Every inch of this room was awful. Worst thing was a used condom behind the bin under the desk. Again went to complain to reception and was greeted by a very rude and arrogant man who refused to assist with anything. Not his problem as he had already given us another room. Visited reception 5 times with complaints and they don’t give a . tried to get refund but was rejected as they said we never told them about our issues! Avoid
Bath
Shower
Side of bed
Curtains
Stayed 3 nights in Jul 2025

2/10 Terrible

Csilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible overall
Stayed 4 nights in Aug 2025

8/10 Good

ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel for price paid. Very convenient for shopping, amenities & transportation.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Awful experience. Hotel iver booked and left us steanded. No help from staff. Avoid this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Suman

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities

Avoid this Hotel

I don’t know how this hotel received the rating it has. Some observations: - the hallways have not been vacuumed in ages noted by the thick accumulation of dust around the edges - the room had a desk that was merely a cut piece of laminate with a raw edge that could never be kept clean nor hygienic - there was old soap in the shower soap holder that is of indeterminate age - no information is available in the room regarding nearby facilities - the TV does not play any live channels as the aerial system has not been maintained - and final insult was the towels left in the room where in fact no bigger than a floor mat. This required going to reception to ask for real towels. Interestingly, we spoke with another guest who was staying for work. He told us that his office had booked it and has told them to never book this hotel again. He had approached us with similar concerns about the conditions. Overall a very poor experience. I would not recommend this Hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Boyan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

disgusting

Disgusting smell in the corridor over the 2 days of our stay; visible dusts on the in-room table; thick marks and dusts on in-room carpets. My young son also got several bits on his head during the stay - not sure what bit, but they should come from the bedding. This is the worst hotel we have stayed in the UK over years. Not recommended at all.
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty building and rooms. Too hot and bugs all over the bed
Stayed 1 night in Jul 2025

2/10 Terrible

mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst ever service

Appalling Experience – Booking Cancelled Twice, Price Hiked, and Refund Mess I had an incredibly frustrating experience with Brentwood Aberdeen City Centre near Union Street. I originally booked a room well in advance, only for the hotel to cancel my reservation without warning. The same room was then immediately relisted at a higher price. Trying to salvage my plans, I rebooked at the inflated rate — only to have that second booking cancelled just one hour before I was due to arrive. No call, no apology, just a generic cancellation email. I was left stranded, tired, and scrambling to find last-minute accommodation. To make matters worse, the hotel said they’d issue a refund — then followed up with another email telling me to request the refund myself. That triggered even more stress, as I now had to explain the situation to Hotels.com, making it clear that I didn’t cancel anything — the hotel did. And yet, they had the nerve to try and charge me a cancellation fee. This was hands down the most unprofessional, dishonest experience I’ve ever had with a hotel. If you value peace of mind, avoid this place at all costs.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Travelodge was very convenient to everything: the train station, the royal mile, man places to choose from for meals, the bus, the tram, in short, everything you could want.
Stayed 1 night in Jul 2025

4/10 Poor

julia

Traveled with family
Disliked: Staff & service, property conditions & facilities
We knew it would be basic but it was sooo noisy. This was from the room above to past midnight. Banging and the could hear the talking. It was very late. The street outside was also noisy with people arguing etc. There is a very large staircase that leads from the station to the elevation of the hotel. There is probably another way to arrive but this was the most direct and it was very difficult. Had to phone a number to get someone to do check out. After the call a person did arrive at the desk.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kaley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Corin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled by hotel

Hotel cancelled on day of booking. Booked over 4 montgs prior. No support or help to find alternative accommodation. Then hotel keep asking for review your stay.
Stayed 1 night in Jul 2025