6/10 Okay
Karen
Traveled with partner
Mar 2, 2025
Liked: Cleanliness
Ferryhill House is more of a pub/restaurant with rooms, than a hotel. Arriving mid-evening on a Sat, the bar was reasonably busy with a good atmosphere, but no obvious area for checking in. Staff were friendly though, and we were directed to a 2nd floor/attic room for our 1-night stay. It was clean, warm and nicely decorated. Its an old building, but we felt the uneven floor and irregular shaped door were a bit weird, rather than providing character. Bathroom was really small, with exceptionally low ceiling inside the shower cubicle. A few minor issues that could easily be addressed ie basin plug not attached, broken picture frame, toiletries in bottles that are too small for the dispensers (need to lift bottle for pump to work). Saw a first floor room in passing which looked better.
Unfortunately were very disappointed by breakfast. Sat for at least 10mins before even being acknowledged and given a menu, so perhaps more staff are needed, or at least make some of the offering buffet-style. Food, when served (best part of an hour after sitting down) wasn't great. Full breakfast not very warm, missing items, and the worst hollandaise I've ever had on the eggs benedict.
Karen
Stayed 1 night in Mar 2025