Comfort Suites University

2.5 star property

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Photo gallery for Comfort Suites University

Indoor pool, sun loungers
Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Laundry
  • Housekeeping
$113
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
1902 East Overland Trail, Abilene, TX, 79601
  • Place, Abilene Christian University
    ‪17 min walk‬
  • Place, Hardin Simmons University
    ‪4 min drive‬
  • Place, Abilene Zoo
    ‪6 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 269 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Comfort Suites University

Abilene hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Comfort Suites University offers 68 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Abilene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Suites University provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.
Guest appreciation Hour - Onsite lobby lounge. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Guest appreciation Hour

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University Abilene
Comfort Suites University Hotel Abilene
Comfort Suites University Hotel
Abilene Comfort Suites
Comfort Suites University Hotel
Comfort Suites University Abilene
Comfort Suites University Hotel Abilene

Comfort Suites University Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1009 reviews
Rating 8 - Good. 262 out of 1009 reviews
Rating 6 - Okay. 152 out of 1009 reviews
Rating 4 - Poor. 129 out of 1009 reviews
Rating 2 - Terrible. 108 out of 1009 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Josh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comfort with bad setvice

The check in was long and the service desk didn’t smile or welcome me. It took 20 minutes as she forgot that I was there as she ran to do something. The room was very comfortable the beds sublime. The Tv was very confusing as there was no channel guide and switching channels took 10 seconds each. And though it is petty the HBO channel was only in Spanish, that was lame. Breakfast was good but the coffee ran out and there were not enough forks.
Stayed 2 nights in Jul 2025

4/10 Poor

Maria

Disliked: Staff & service
Rate too high for the services provided such as breakfsst
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Sweetwater

Stayed 1 night in Jul 2025

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over Night Stay

Overnight stay for a longer trip but was very nice & clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Divina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Just passing by but I would definitely stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Keith

Traveled with group
Disliked: Staff & service

One of the worst hotels I’ve stayed in.

Asked for a handicap room. Received one on the fourth floor and only one elevator. For those with mobility issues this would be a disaster in an emergency or if the elevator failed. The handicap tub was just a regular tub with handrails and a bottom so slippery I had to put towels down to prevent it. I told the front desk and they weren’t concerned at all. On day three I had to track housekeeping down to finally service my room. I would never recommend this hotel. A picture of the handicap tub is below
Handicap tub.
Stayed 6 nights in Jul 2025

4/10 Poor

brandon

Liked: Cleanliness, staff & service
Disliked: Room comfort

There are better options

The beds were so hard we couldn't sleep, The pool area doesn't have the best ventilation as well as the Jacuzzi not really work, The handicap room was not very accessible from having a full tub and no real way to get if from a wheelchair and a non-adjustable shower head
Stayed 1 night in Jul 2025

6/10 Okay

Careane

Stayed 2 nights in Jul 2025

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst I have ever stayed at. Roaches dead in the corner. Old quest trash in the bathroom in the floor under vanity. Microwave filthy like the top inside has never been cleaned since it was put in the room. There was old splattered sticky soda on the wall and on the tv stand by the wall it was on. The pull out coach had mold on the bottom fabric and when I asked to be moved to another room , I was told there was nothing he could do. He handed me some sheets and said that is all he could do. Absolutely the worst! He said I could fill out a comment card.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book this room on Expedia and my check in was flawless no credit card needed, the room was spacious and very clean, smelled musty but air worked and bed was comfortable, breakfast minimal but good but not the coffee just not a fan.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Staff & service, room comfort

A good stay

Good hotel, needs a detailed cleaning in the room but overall a pleasant stay! Great breakfast!
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, room comfort

Comfortable but lack of room service

The room was clean and comfortable. The breakfast was nice also. We were disappointed with the lack of room service. We stayed two nights and needed more towels. We were told they were out of clean towels. With that issue we had to reuse the towels from our first night.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kayci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed for a few days visiting our son. It was a great basic hotel that was clean and staff was friendly. We would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sierra

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
my reservation was cancelled, even thought i put i was going to pay when i arrived at the hotel and they ran my card, i did receive a call but hung up with no voicemail was left no other type of communication was done. but when i did arrive the lady in the front desk did everything possible to get us a room she went above and beyond. thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Helen M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, best hotel we’ve stayed in EVER!
Stayed 2 nights in Apr 2025

10/10 Excellent

scott

Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Stayed 1 night in May 2025

10/10 Excellent

Marisela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great the lady who helped us at night was super friendly we liked her a lot she is amazing!
Stayed 2 nights in Jun 2025

6/10 Okay

Johnny

Stayed 6 nights in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
Everything is way pay it's life.
Stayed 1 night in Jun 2025