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Holiday Inn Express & Suites by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites by IHG

Exterior
Breakfast meal
Interior entrance
In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
$194
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
1802 E Overland Trail, Abilene, TX, 79601
  • Place, Abilene Christian University
    ‪17 min walk‬
  • Place, Cinemark Abilene
    ‪2 min drive‬
  • Place, Moody Coliseum
    ‪2 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (MOBILITY)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (MOBILITY)

7.0 out of 10
Good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (MOBILITY)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (MOBILITY)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (MOBILITY)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (MOBILITY)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Abilene by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, 955 reviews
Holiday Inn Express & Suites Abilene by IHG

About this property

Holiday Inn Express & Suites by IHG

Abilene hotel with free in-room WiFi
A seasonal outdoor pool, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front-desk safe, and multilingual staff assistance are onsite.
Holiday Inn Express & Suites by IHG offers 66 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Abilene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a seasonal outdoor pool, multilingual staff, and express check-out. Onsite self parking is complimentary.

Holiday Inn Express & Suites by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 15 to August 31
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Abilene
Holiday Inn Express Hotel Abilene
Holiday Inn Express Suites
Express Suites By Ihg Abilene
Holiday Inn Express Suites by IHG
Holiday Inn Express Suites an IHG Hotel
Holiday Inn Express And Suites by IHG Hotel
Holiday Inn Express And Suites by IHG Abilene
Holiday Inn Express And Suites by IHG Hotel Abilene

Holiday Inn Express & Suites by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 998 reviews
Rating 8 - Good. 278 out of 998 reviews
Rating 6 - Okay. 109 out of 998 reviews
Rating 4 - Poor. 54 out of 998 reviews
Rating 2 - Terrible. 40 out of 998 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Juan Miguel

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room could have been cleaner, toilet had urine on seat and rim. Tv didn't work. Otherwise it wasn't horrible.
Stayed 1 night in Sep 2025

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Shelby

Business traveler
Disliked: Staff & service, room comfort

Not the best

There were crickets outside the window chirping all night very loud. The customer service is very poor. Not friendly and very slow. Shower was dirty.
Stayed 1 night in Sep 2025

6/10 Okay

Frances

Traveled with family
Not a fav
Stayed 2 nights in Sep 2025

2/10 Terrible

Mary Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting stay. Key did not work on second try to enter and had to get in line behind others who’s key didn’t work either. Room smelled of urine. Light switch cover was crushed and hanging by a screw. Window was completely cracked and repaired with silicone, wall by window repaired , but not painted, pool full of debris and algae, ice machine had dead bugs by it with black mold behind it when I got down to identify bugs, dead roach in our bathroom that needs someone to actually remove years of accumulated filth in the corners. It would have been nice to take a bath in the bathtub which is why we ticketed the room in the first place. Sink couldn ‘t be filled either because that didn’t have a stopper either. TV didn’t work and desk did not offer to send someone up to help. “My tv works” Food and boxes in the hall with a hole in the wall behind them when we checked in. In the morning, the boxes were all disturbed and some of the food boxes gone….makes one wonder what caused that. Already our stomachs were turned off for breakfast. Chairs in breakfast area dirty and split. We left without eating. Ugh!
Bathroom switch
Ice machine in hall
Cracked window fixed with clear silicone
Patched and unpainted wall
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Granbury

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Paula

Business traveler, Traveled with family
Very noisy hotel from parking lot at all hours to hallway. Stains on sheets and bedcover. Hot portion of breakfast was rationed into the serving trays which is irritating as you can't get the breakfast you want in a time efficient manner. Elevator feels super old: slow, noisy and leaving you wondering if the door will open. Our door cards were erased so we had to go to the front to get them re-coded. There was zero security check to make sure we were legit people in that room. Major personal security risk here.
Stayed 2 nights in Sep 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service
Room was nice but AC was leaking.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean motel.
Stayed 1 night in Aug 2025

2/10 Terrible

Juan

Liked: Property conditions & facilities
Disliked: Staff & service
I have never had an experience like this with a hotel. We booked through Expedia, and when we arrived, we were checked in like normal. The front desk help, Jeff, then follow us up to our room stating, we had to have a card on file for incidentals. Of course, this is standard, but I've never had someone go up to our room to have us follow him back downstairs for this process. You'd figure this could be a simple call, in which, at our convenience we could go downstairs to get this complete. To top it off, a whole night was charged on top of the $25 incidental fee. There was no one there to fix this, and we were told a manager would be there at 6:30am the next day. Of course, the next day no manager was on duty. We were told "maybe" at later that afternoon, but that we could get a call back. No call back. Then we were told Monday for sure this would get fixed first thing in the morning. Nope! We had to call other hotels like this one to get any info on how we could get our money back. Lack of customer service is why I'll never stay at this place again. I understand not everyone is going to know how to fix a situation, but as a customer representative, you acknowledge that and direct the customer to the appropriate personnel.
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was just ok. Good for a one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Joanna

IHG overbooked us at this hotel, then cancelled our reservation we had made 7 weeks in advance 2 days before checkin day This was college move in weekend and there were no rooms left in town less than $500/night. Further I have yet to be issued a refund. Will not be staying at Holiday Inn in the future because this is a common IHG business practice
Stayed 1 night in Aug 2025

4/10 Poor

Liliana

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Jose Luis

Disliked: Property conditions & facilities
The only thing that I like the location closer to ACU.
Stayed 1 night in Aug 2025

6/10 Okay

Jeanelle

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Myrna

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Lynn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude and not Clean

Stayed 3 nights in Aug 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian

Traveled with family and small children
Liked: Cleanliness, staff & service
Enjoyed my stay
Stayed 1 night in Jul 2025

8/10 Good

Monnisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Victoria

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025