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Queen Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Palace Hotel

Pool
Executive Suite | Minibar, iron/ironing board, free WiFi, bed sheets
Cafe
Terrace/patio
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Muroor Road, Abu Dhabi, 109148
  • Al Wahda Mall
    9 min walk
  • سفرة اسطنبول
    2 min walk
  • Abu Dhabi (ZVJ-Abu Dhabi Bus Station)
    10 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 152 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • 152 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 152 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Executive Suites

Pool
Kitchen
Free WiFi
Restaurant
3.9 out of 5, Good, (111)
The price is $150
per night
$185 total
includes taxes & fees
Jan 1 - Jan 2
Executive Suites

About this property

Queen Palace Hotel

4-star hotel in Abu Dhabi City Center
Along with a restaurant, this hotel has 7 bars/lounges and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a rooftop terrace are onsite.
Queen Palace Hotel offers 93 air-conditioned accommodations with complimentary newspapers and bathrobes. This Abu Dhabi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 7 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Abu Dhabi hotel also offers a fitness center, a rooftop terrace, and spa services. Parking is available onsite for a surcharge.

A complimentary manager's reception is offered each day.
Queen Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 15 2024 to December 10 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Queen Palace Hotel Abu Dhabi
Queen Palace Abu Dhabi
Queen Palace Hotel Hotel
Queen Palace Hotel Abu Dhabi
Capital O 325 Queen Palace Hotel
Queen Palace Hotel Hotel Abu Dhabi

Queen Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 12 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 17 out of 105 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

mohammad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Fernando, Babahoyo

Average
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Annie

Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!
Stayed 1 night in Jul 2024

6/10 Okay

Ewelina

Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay
It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shravan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...
Stayed 2 nights in Nov 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Tomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience
Stayed 6 nights in Oct 2023

6/10 Okay

Caroline

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.
Stayed 3 nights in Oct 2023

10/10 Excellent

Petulia

Stayed 1 night in Sep 2023

8/10 Good

HAMID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mahmoud, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jul 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

JAFAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, but louder sound night club
Stayed 2 nights in Feb 2023

10/10 Excellent

Aleksey

Stayed 1 night in Jan 2023

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no problem
Stayed 1 night in Nov 2022

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Its a decent hotel, very nice staff and hospitable. 5 stars
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff. Hotel is Recommended
Stayed 1 night in Sep 2022

10/10 Excellent

MINH TUNG

Stayed 1 night in Aug 2022

2/10 Terrible

DEVICA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I have ever been to. It has three clubs that blast music every night till 3 am, impossible to sleep. There was vomit in the washroom that wasn't cleaned properly. The lobby smells as soon as you walk in. The hot water runs out quickly. I asked for a iron and they gave me a cheap one that dirtied by white shirt. The internet rarely ever works. This was a really horrible experience, so disappointed for my first visit to Abu Dhabi. I read some good reviews, but obviously they were fake or made by people who don't travel very much. Stay away from this place or you will regret it.
Stayed 8 nights in Nov 2021

2/10 Terrible

Janice

Stayed 1 night in Oct 2020

6/10 Okay

Brian

Check in was an issue for 3/4 hour as they could not see my booking... Room was fine Bars and corridor had too much smoking...
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful reception and the room services is great
Stayed 1 night in Oct 2019