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City Seasons Al Hamra Hotel

4.0 star property

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
42-inch LCD TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Electra Street, Abu Dhabi, 4706
  • Abu Dhabi Mall
    ‪19 min walk‬
  • Abu Dhabi Corniche
    ‪3 min drive‬
  • Al Wahda Mall
    ‪4 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 549 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Family Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Family Suite

  • 893 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room - Theme Park Tickets for 2 Adults Included

  • 284.7 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, desk

Premium Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

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Exterior

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  • Hot Tub
  • Spa
  • Kids pool
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$115 total
includes taxes & fees
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About this property

City Seasons Al Hamra Hotel

4-star hotel in Abu Dhabi City Center
Along with 2 restaurants, this hotel has a full-service spa and a health club. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
City Seasons Al Hamra Hotel offers 310 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, City Seasons Al Hamra Hotel features a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 420 square feet (39 square meters) include a conference center. This family-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

City Seasons Al Hamra Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
New Season - This buffet restaurant specializes in international cuisine. A children's menu is available.
Keway-mai - This fine-dining restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare.
Cafe Trottoir - This café serves breakfast and light fare.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 55 for adults and AED 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Trottoir
  • Keway-mai
  • New Season

Things to do

  • Full-service spa
  • Health club
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (420 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: AED 250
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 250
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 55 for adults and AED 27.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 250 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Heating is not provided
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

City Seasons Al Hamra
City Seasons Al Hamra Hotel
Seasons Hamra
Seasons Hamra Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Abu Dhabi
City Seasons Al Hamra
City Seasons Al Hamra Hotel Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Hotel Hotel Abu Dhabi

City Seasons Al Hamra Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 423 reviews
Rating 8 - Good. 164 out of 423 reviews
Rating 6 - Okay. 59 out of 423 reviews
Rating 4 - Poor. 19 out of 423 reviews
Rating 2 - Terrible. 16 out of 423 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jae youn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Why you don't have 0? You should the right instructions about the UAE. I have lot of travel.
Stayed 1 night in Dec 2024

10/10 Excellent

Humera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying here
Excellent hotel. Friendly staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Luis, Laredo

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel Manager was rude, not friendly A simple language misunderstansing and he did not allow us to check in. We had to take a taxi back to Dubai. Not a pleasent expirience. I hane not been refunded.
Stayed 2 nights in Nov 2024

4/10 Poor

Sherif

Business traveler
Liked: Cleanliness, property conditions & facilities
No private parking available in the hotel. They have a valet who was trying to find a public park for another car and I waited very long time. At the end they asked me to leave my car front of the property and took the key without giving me a ticket and I rejected. I looked for a parking by myself very far away from the hotel for 1:30 hour.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond, Smyrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great pick and completely blowed us off our feet. The rooms and floors are Awesome and away refreshed with deodorizer. We wanted to extend but sold out. Look forward to staying here on future trips to Abu Dhabi (especially with family).
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel , our room was big and comfortable, very nice people , concierge by the name of Ahmed from Sudan was very nice and made us feel welcomed, every employee wanted to help and treat us with respect , I will try this place next time I visit Abu Dhabi , shookram ekteer
Stayed 1 night in Apr 2024

2/10 Terrible

Alexandru

Stayed 2 nights in Feb 2024

2/10 Terrible

Sajid

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Nayab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good but old
Stayed 1 night in Nov 2023

10/10 Excellent

Boyd

Stayed 13 nights in Jul 2022

8/10 Good

Elengesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in great location
Stayed 2 nights in Nov 2021

8/10 Good

Khaled

Traveled with family
Liked: Room comfort
Stayed 1 night in Jul 2021

8/10 Good

Rajesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 1 night in Nov 2020

8/10 Good

Obaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

JALAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Rolando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Imtiaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay either short or long
My first choice hotels and always a good experience at hotel, the person is standout in all my stay there is shift manager Zeeshan, what a awsome guy and helpful. hotel has unique under his management qualities. I am big fan of his work style and control. staff very cooperative, rooms cleaned and house keeping responsive. overall 10 out of 10
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great value for money, but some technical problems
Positives: Adequate location and many taxi drivers know the hotel's name. Great interior design, very comfortable beds, nice thick soft carpets and overall well-equipped hotel room. Overall, the room looks very nice and it's incredibly spacious! Exceptionally kind receptionists. They behave much nicer than in most hotels. Negatives: Receptionist said breakfast is only 35 AED, then it turned out it was 42 AED on location. Oddly, the staff taking the money for breakfast ostentatiously acted like they were expecting a tip after paying(?). Even though, they didn't do ANYTHING besides just taking the money for it. After all, you go pick the food for yourself and other staff were responsible for preparing it. Internet breaks down frequently: it just stops working. The window is very dirty and the curtains show strong signs of wear, remains of cigarettes stuck onto the window's bottom section. Mosquito net on the window was burnt with a cigarette (probably by an earlier occupant of the room). Lack of a stronger light source in the hotel room. Only 3 small lamps are found in the room. You have to run them all to have some low light.
Stayed 3 nights in Jan 2020

6/10 Okay

Khanyisile

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Okayish
The hotel is in a central area which is good. They need to update or refurbish the hotel and mainly change the beds , they are too soggy for a 4 star hotel. The breakfast was disappointing , not too many choices of international food , it was mainly their local food. I would suggest they should add more options to their breakfast menu ( grilled potatoes, fish, etc. The breakfast area was crowded in one of the days we had to share tables with strangers. Reception should also learn to be more welcoming and also tell you about the facilities they have in the hotel. I appreciated that I was checked in before time because we arrived early around 12pm, thanks I loved their PIZZA it was delicious.
Stayed 3 nights in Jan 2020

6/10 Okay

Ian

Business traveler
Stayed 1 night in Jan 2020

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with good service + a few quirks
Centrally located and popular with tour groups, the hotel has great service. If you need something, it's up to your room in a flash. Front desk is helpful. I stayed only one night, and that night I couldn't get the thermostat to get more than 20 degrees. It was freezing in the room. An engineer was sent up to fix this, but didn't work. Finally we just turned off the fan to get warm. The bathtub drain didn't open when we turned it so we had to use a fork to pry it open (see photo) so water could train. Though I was not given a room upgrade (as I had in other 3 hotels in the UAE) room was spacious and cheerful. Not a bad choice for a budget hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Very reasonably priced hotel in great location. Needs a bit of a facelift as but tatty round the edges. No bar. Great staff very friendly and helpful. Big room, some items in bed of refurb repair
Stayed 6 nights in Nov 2019