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Cristal Hotel Abu Dhabi

4.0 star property

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Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
Amber Deluxe | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Indoor pool
Quartz Studio | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
  • Abu Dhabi Corniche
    ‪2 min drive‬
  • Al Wahda Mall
    ‪4 min drive‬
  • Corniche Beach
    ‪7 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪33 min drive‬

Room options

View all photos for Emerald Suite

Premium bedding, minibar, in-room safe, desk

Emerald Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quartz Suite

Premium bedding, minibar, in-room safe, desk

Quartz Suite

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Deluxe

Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Amber Deluxe

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quartz Studio

Quartz Studio | Premium bedding, minibar, in-room safe, desk

Quartz Studio

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Cristal Hotel Abu Dhabi

4-star hotel in Abu Dhabi City Center
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is open daily.
In addition to a full-service spa, Cristal Hotel Abu Dhabi features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Guests can use the indoor pool at a partner property. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Cristal Hotel Abu Dhabi has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Viewz Lounge & Grill - This bar specializes in international cuisine and serves light fare only. Happy hour is offered.
Viewz Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blendz Lobby Cafe
  • Viewz Lounge & Grill
  • Viewz Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AED 55 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 561 reviews
Rating 8 - Good. 194 out of 561 reviews
Rating 6 - Okay. 24 out of 561 reviews
Rating 4 - Poor. 9 out of 561 reviews
Rating 2 - Terrible. 8 out of 561 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stopover stay

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Feb 2025

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.
Stayed 2 nights in Feb 2025

4/10 Poor

Ana

Traveled with partner
Disliked: Amenities, property conditions & facilities
The surroundings are not good; find a different area if you want to stay in Abu Dhabi. The room was without towels
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Svatopluk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Serkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel were nice I didn’t check the neighborhood but it seemed fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2024

10/10 Excellent

Shane, Fontana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.
Stayed 7 nights in Dec 2024

6/10 Okay

Ghulam

Traveled with partner
Liked: Cleanliness
It was a good property. However, room had loose and sticky fixtures. Staff was less attentive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bedrettin Taygun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not expecting a great room for the price I paid
Stayed 1 night in Nov 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

CECILIA

Stayed 7 nights in Oct 2024

10/10 Excellent

Rena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
Stayed 2 nights in Sep 2024

10/10 Excellent

Osama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usual standard!

As expected
Stayed 1 night in Aug 2024

8/10 Good

Shellyann

Liked: Cleanliness, staff & service, room comfort

An Acceptable Place for a Short Visit

Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem of a hotel

Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
Stayed 1 night in Jun 2024

10/10 Excellent

Bien

Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024