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Emirates Park Resort

4.0 star property

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Photo gallery for Emirates Park Resort

Poolside bar
32-inch LED TV with satellite channels, TV
Breakfast, lunch, dinner served; Middle Eastern cuisine
Terrace/patio
Executive lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
12 St. Al Bahia, Al Shahama, Abu Dhabi, 111026
  • Emirates Park Zoo
    ‪1 min walk‬
  • Shahama F1 Assembly Point
    ‪19 min walk‬
  • Al Raha Beach
    ‪20 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪16 min drive‬

Room options

Ghazelle Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, Pool Access

Minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Chalet (Double or Twin Room )

Minibar, in-room safe, desk, laptop workspace

Deluxe Chalet (Double or Twin Room )

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Giraffe Arena Chalet

Minibar, in-room safe, desk, laptop workspace

Premium Giraffe Arena Chalet

  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Waterfall Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Emirates Park Resort

4-star Abu Dhabi hotel, connected to a shopping center in Al Bahyah
This hotel features 2 outdoor pools, a restaurant, and a poolside bar. Free WiFi in public areas and free valet parking are also provided. Additionally, 3 coffee shops/cafes, a snack bar/deli, and a 24-hour business center are onsite.
Emirates Park Resort offers 83 accommodations with minibars and safes. 32-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emirates Park Resort features 2 outdoor swimming pools. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking and valet parking are complimentary.

Emirates Park Resort has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Resort Restaurant - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: AED 58 for adults and AED 30 for children
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resort Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Game viewing
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 120.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately AED 58 for adults and AED 30.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emirates Park Al Rahba
Emirates Park Resort Al Rahba
Emirates Park Resort Abu Dhabi
Emirates Park Resort
Emirates Park Abu Dhabi
Emirates Park
Emirates Park Resort Hotel
Emirates Park Resort Abu Dhabi
Emirates Park Resort Hotel Abu Dhabi

Emirates Park Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 69 reviews
Rating 8 - Good. 26 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DENNIS, KODAK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean, and the bed was very comfortable. The friendly staff did a great job of service and meeting all our needs. Unique staying experience by lodging being connected to a zoo.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Great place by the zoo!
Stayed 8 nights in Feb 2021

10/10 Excellent

Abdulwahed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

8/10 Good

Samad

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was good. it is great for Kids, nice swimming pool, but the issue was smell from animals, and conditions of door were bad, and fridge noise in my room was like alarm i had to turn it off. over all i enjoyed good bed, good TV, good internet. parking is small we have to park in zoo parking.
Stayed 1 night in Feb 2021

8/10 Good

Folayemisi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020

8/10 Good

amith

Stayed 1 night in Nov 2020

8/10 Good

Grzegorz

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fouad Georges

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

RIZA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
complaint
I would like to raise a complaint in this hotel. They are not accomodating we came early and frontdesk told they will call us if the rooms is ready but they did not however we saw people checking in. Since we complained they gave an old room after waiting for another 30mins. Room no AC and old no toiletries.We requested from the amanger and they transferred us to another room again we waited and again no toiletries we called housekeeping to give us.this hotel does not deserve 8.4 rating at all. in room dining also no food available within the menu they have out inside the room.
Stayed 1 night in Oct 2020

10/10 Excellent

David, Dubai & USA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walk around with the animals every night. I fed the Elephants on the last night. Enjoyed swimming laps in the pool in the early morning to start the day!!!
Stayed 4 nights in Aug 2020

8/10 Good

SAEED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
birthday trip
It was my partners birthday so they kindly upgraded us from a room to the premium chalet with view of the giraffes! That was amazing! However no towels were provided we had to ask twice and when they arrived no hand towels ect. They have a lovely coffee pod machine but no coffee pods with it and when we requested more supplies those didn’t come with. The chalet was beautiful and the best was comfy! Drove to yas island for dinner as not much is there
Stayed 1 night in Feb 2020

6/10 Okay

Hesham, Cairo

Business traveler
Liked: Cleanliness
Arrived to property in the evening, they gave a very bad room, 1- No light at the front of the room entrance (for safety) 2- The towels at the bathroom are not enough and teared up 3- No hot water in the bathroom 4- the air condition is not adjustable 5- No hangers at the wardrobe The next day I complained at the front deck, so the next night they provide me with a fantastic room.
Stayed 2 nights in Nov 2019

10/10 Excellent

Prashant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay inside the park
Amazing place, we felt like we were Living inside the zoo. Spotted deers and gazelles were stationed just outside our room. Great breakfast and service as well. We will be going there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven for animal loving kids
Absolutely fantastic - We had the whole zoo to ourselves for 3 days....which was maybe a bit too long!
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Muhammad

Excellent for a family visit
The place overall was amaizing, i booked a deluxe room for 2 nights with 2 adults and 2 kids under the age of 6 years, we got room 413 which was on the first floor facing the pool, next time i will definately try to get animals facing room, room was good everything was working properly no issues there, its a 3* hotel not a 4* as mentioned on Hotels.com. the most amaizing thing about this hotel is that its literaly inside the Zoo itself :-) excellent for kids and adult plus you will get unrestricted access to the Zoo for the entire stay !
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Open balcony with Zoo View
We booked a chalet with zoo view and is fantastic. You will have a direct view to the zoo and you will see giraffes, deers, zebras, peacocks & etc at your doorsteps. Kids would love it. A mini size zoo but many animals there, including a white tiger. Reasonable price for 3 stars.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
ok for few hours
Happiness is that we spent only a few hours at the hotel from 5 pm till 11 pm. Room is big enough but is scary, dark and cold, the bathroom stinks and does not work properly, but we only came for the zoo and we had a flight at 2 am, so our rooms serve as a storage room for luggage. Receptionists were friendly and willing to help. Hotel is very old it needs complete renovation. The Zoo was nice, but it is in Belgrade (Serbia) much nicer and bigger. It's nice that there is a probability of touch and feed the animals.

10/10 Excellent

Ana, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for kids
We celebrated our daughter 2nd birthday, and we were amazed by the staff, animals, park program. Will definitely visit the place again. If you are planning your stay with family go for family rooms as they are located next to the zoo. You got to wake up with zebras and giraffes !!! Amazing!
Stayed 2 nights in Mar 2018

8/10 Good

ILIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Iskan, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very good stay over weekend with my family. Staff are very friendly, and rooms are fine. M little daughter was extremely pleased with the hotel being in the middle of the zoo, which we visited twice daily to keep her happy.

10/10 Excellent

Mohammed

Liked: Cleanliness, room comfort

8/10 Good

Hazza

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort