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Jannah Burj Al Sarab

5.0 star property

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Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk
Outdoor pool, sun loungers
Flat-screen TV, fireplace, DVD player
Check-in/check-out kiosk
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Mina Street, Abu Dhabi, 130283
  • Abu Dhabi Corniche
    ‪9 min walk‬
  • Abu Dhabi Mall
    ‪16 min walk‬
  • Abu Dhabi Commercial Bank
    ‪16 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪33 min drive‬

Room options

View all photos for Jannah One Bedroom City View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom City View

  • City view
  • 861 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Twin, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Twin, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Jannah One Bedroom Sea View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom Sea View

  • Sea view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite, Sea View

  • Sea view
  • 646 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe King Room, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe King Room, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite , City View

Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite , City View

  • City view
  • 646 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Royal Rose Abu Dhabi, a Curio by Hilton Affiliated Hotel

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (521)
The price is $98
per night
$121 total
includes taxes & fees
Apr 27 - Apr 28
Royal Rose Abu Dhabi, a Curio by Hilton Affiliated Hotel

About this property

Jannah Burj Al Sarab

5-star hotel in Al Zahiyah
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 coffee shops/cafes, 24-hour room service, and a meeting room.
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Jannah Burj Al Sarab features an outdoor pool and a 24-hour fitness center. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. This 5-star property offers access to a meeting room and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking and secured valet parking are available on site.

Jannah Burj Al Sarab has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cocina - This restaurant specializes in international cuisine.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 45 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • Cocina

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Jannah Burj Al Sarab Hotel Abu Dhabi
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab Hotel Abu Dhabi

Jannah Burj Al Sarab Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 505 reviews
Rating 8 - Good. 133 out of 505 reviews
Rating 6 - Okay. 47 out of 505 reviews
Rating 4 - Poor. 25 out of 505 reviews
Rating 2 - Terrible. 20 out of 505 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yana

Disliked: Staff & service, property conditions & facilities
When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!
Stayed 2 nights in Jan 2025

10/10 Excellent

Shadab, Doha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and good service prime location highly recommended
Stayed 1 night in Jan 2025

8/10 Good

Sha'baan Mohammad Ishaaq

Stayed 7 nights in Dec 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, especially Majid in the reception area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Umar, Khobar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….
Stayed 1 night in Jan 2025

6/10 Okay

Nitin

Liked: Cleanliness, staff & service
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
Stayed 1 night in Jan 2025

8/10 Good

Syad

Stayed 2 nights in Dec 2024

10/10 Excellent

Asif

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Stayed 1 night in Nov 2024

8/10 Good

Hawari

Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Stayed 1 night in Nov 2024

2/10 Terrible

Mutteea

Stayed 2 nights in Nov 2024

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Damjan

Stayed 1 night in Oct 2024

4/10 Poor

Suha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Noise. Breakfast is terrible. No peace of mind.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

6/10 Okay

Ivan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
Stayed 2 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from the beach, walkable to shops, restaurants & bars. Quick, easy, friendly check-in. Great room & amenities. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good customer service
Stayed 2 nights in Oct 2024

6/10 Okay

Raya

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
Stayed 1 night in Oct 2024

2/10 Terrible

Majed, Riyadh

Traveled with group
Liked: Cleanliness
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
Stayed 1 night in Sep 2024