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Metropolitan Al Mafraq Hotel

4.0 star property

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Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Terrace Twin Pool Access | Premium bedding, minibar, in-room safe, individually furnished
Lobby
STUDIO KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished
Gazebo

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Spa
  • All inclusive

Explore the area

Map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Bawabat Al Sharq Mall
    ‪7 min drive‬
  • Abu Dhabi University
    ‪10 min drive‬
  • Dalma Mall
    ‪16 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO KING POOL VIEW

STUDIO KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished

STUDIO KING POOL VIEW

  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE KING POOL VIEW

DELUXE KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished

DELUXE KING POOL VIEW

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King City View

Deluxe King City View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe King City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE TWIN CITY VIEW

Premium bedding, minibar, in-room safe, individually furnished

DELUXE TWIN CITY VIEW

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Emiri Suite

  • 2271 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for ONE BEDROOM APARTMENT

ONE BEDROOM APARTMENT | Premium bedding, minibar, in-room safe, individually furnished

ONE BEDROOM APARTMENT

  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Twin Pool Access

Terrace Twin Pool Access | Premium bedding, minibar, in-room safe, individually furnished

Terrace Twin Pool Access

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for PREMIUM SUITE

PREMIUM SUITE | Premium bedding, minibar, in-room safe, individually furnished

PREMIUM SUITE

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace King Pool Access

Terrace King Pool Access | Premium bedding, minibar, in-room safe, individually furnished

Terrace King Pool Access

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO KING CITY VIEW

STUDIO KING CITY VIEW | Premium bedding, minibar, in-room safe, individually furnished

STUDIO KING CITY VIEW

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Pool View

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Metropolitan Al Mafraq Hotel

4-star hotel in Al Mafraq
This hotel features 2 restaurants, 2 outdoor pools, and 3 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, a health club, a poolside bar, and 2 coffee shops/cafes are onsite.
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court, a health club, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.
Some rates at Metropolitan Al Mafraq Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Metropolitan Al Mafraq Hotel features 2 outdoor swimming pools, an outdoor tennis court, a health club, and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking and valet parking are available on site.

Metropolitan Al Mafraq Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Olive Branch - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 45 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 to 99 per person
  • Airport shuttle fee: AED 90 per vehicle (roundtrip)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 240 reviews
Rating 8 - Good. 97 out of 240 reviews
Rating 6 - Okay. 39 out of 240 reviews
Rating 4 - Poor. 14 out of 240 reviews
Rating 2 - Terrible. 17 out of 240 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

2/10 Terrible

Danyal

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception behaviour was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hamad

Business traveler, Traveled with family
Liked: Staff & service
The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Stayed 1 night in Sep 2024

8/10 Good

Shadia

Stayed 1 night in Aug 2024

6/10 Okay

Ali raza

Stayed 1 night in Aug 2024

6/10 Okay

Tariq

Traveled with family
Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Mafraq hotel.
Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024

2/10 Terrible

dvora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024

10/10 Excellent

Attiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

2/10 Terrible

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
Stayed 5 nights in Feb 2023

8/10 Good

nusrat

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023

10/10 Excellent

IkRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023