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Ramada by Wyndham Abu Dhabi Downtown

4.0 star property

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Photo gallery for Ramada by Wyndham Abu Dhabi Downtown

Premium Suite, 1 King Bed | Living room | Flat-screen TV
Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior
2 restaurants, Chinese cuisine
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
8th Salam Street, Tourist Club Area, Abu Dhabi, 107523
  • Abu Dhabi Mall
    ‪10 min walk‬
  • Abu Dhabi Corniche
    ‪3 min drive‬
  • Al Wahda Mall
    ‪4 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Smoking

Room, 1 Queen Bed, Accessible, Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Suite, 1 King Bed

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Ramada by Wyndham Abu Dhabi Downtown

4-star hotel in Al Zahiyah
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Ramada by Wyndham Abu Dhabi Downtown offers 108 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Ramada by Wyndham Abu Dhabi Downtown features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This Art Deco hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle.

Ramada by Wyndham Abu Dhabi Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
2.35 Restaurant - This restaurant specializes in Chinese cuisine. Guests can enjoy drinks at the bar.
Vertical Wine Bar - This rooftop bar specializes in Irish cuisine.
Blendz Coffee Shop - Onsite coffee shop.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Italian, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 2.35 Restaurant
  • Blendz Coffee Shop
  • Vertical Wine Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2011
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 150
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 125 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cristal Hotel Salam
Cristal Hotel Salam Abu Dhabi
Cristal Salam
Cristal Salam Abu Dhabi
Cristal Salam Hotel
Hotel Cristal Salam
Ramada Abu Dhabi Downtown Hotel
Ramada Abu Dhabi Downtown
Ramada By Wyndham Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel
Ramada by Wyndham Abu Dhabi Downtown Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel Abu Dhabi

Ramada by Wyndham Abu Dhabi Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 168 out of 370 reviews
Rating 8 - Good. 132 out of 370 reviews
Rating 6 - Okay. 32 out of 370 reviews
Rating 4 - Poor. 25 out of 370 reviews
Rating 2 - Terrible. 13 out of 370 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ns

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable with convenient location
Stayed 3 nights in Dec 2024

6/10 Okay

Annabelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Porterville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotels location is within walking distance or a short taxi ride to excellent shopping.
Stayed 1 night in Nov 2024

2/10 Terrible

Basel

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel need renovation, the AC sound very annoying, problem in water always very hot no cold water from tap. No parking in hotel. Terrible experience
Stayed 3 nights in Nov 2024

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. It has a small indoor pool area, coffee shop/ restaurant onsite. There are several restaurants nearby within walking distance. I felt safe in this area as a woman traveller.
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Overnight stay
3 star only. Hotel room looks old and worn out. Showers good. Ok for 1 night stay. Close to Abu Dhabi Mall. Restaurant for dinner in hotel was delicious buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Vinitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff. Allowed us to have early check in
Stayed 2 nights in Nov 2024

8/10 Good

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good value
Stayed 6 nights in Oct 2024

4/10 Poor

Amber, Memphis

Business traveler
Liked: Cleanliness, staff & service
If you need a place to lay your head, this hotel does the job.
Stayed 2 nights in Oct 2024

2/10 Terrible

Abdelrhim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Noa

Liked: Cleanliness, property conditions & facilities, room comfort
Très bon séjour
C'était un très bon séjour. Toutes les commodités sont proches à pieds dont le Mall de Abu Dhabi et pleins de restaurants. L'hôtel est facile d'accès même en transports. Le quartier est plutôt à dominante restaurants indiens c'est agréable le quartier est animé même la nuit. Chambre très propres et le menu du room service offre une large variété de plats. La salle de sport, le sauna et la piscine sont très propres je recommande !
Stayed 3 nights in Sep 2024

10/10 Excellent

sukhwant

Stayed 1 night in Sep 2024

2/10 Terrible

Abderhim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very terrible experience the room are always dirty so many noise coming from the music around and the staffs aren’t helpful.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As required, only street parking was a downside
Stayed 1 night in Jun 2024

6/10 Okay

Mohammed

Business traveler
Disliked: Staff & service, amenities
The reception was not professional - also, the carpet was very old and dirty
Stayed 4 nights in Apr 2024

8/10 Good

Mohammed, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I want to be fare here the hotel is good. I booked it because it supposed to honor gold vip status They didn’t even bother looking at this so why even advertise accepting vip status in your hotel. There is an issue with water mixer in the room you have two choice or burning water or cold water. When the AC compressor is off you get mold smell of the ducts i bet never ever cleaned and moldy due to high humidity. The hotwl is clean staff are not rude but not super friendly at the same time poker face. All of them even doorman. I paid way extra than other hotel i stayed in and it wasnt worth it.
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Stayed 2 nights in Apr 2024

6/10 Okay

Mohammed

Business traveler
Liked: Staff & service
Very friendly staffs .. carpet was a bit old but overall very clean room
Stayed 2 nights in Feb 2024

8/10 Good

BAYDA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Apr 2024

6/10 Okay

Fernando, Babahoyo

Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and efficient & the pool was very clean and just the right size We ordered food for our room and the service was very quick & the meal was great. The room was very comfortable & clean
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Abu Dhabi
This hotel was wonderful. The room was very clean and comfortable and the staff was super helpful and kind. The location was very central which was great. We would gladly recommend this hotel!
Stayed 1 night in Feb 2024

6/10 Okay

.Ralph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lackkof hot water. Staff excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Sivakami

Stayed 4 nights in Nov 2023

10/10 Excellent

Jasmine, Parkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023