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Casa Lisa by Villa Vera

3.5 star property

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Photo gallery for Casa Lisa by Villa Vera

Outdoor pool, a rooftop pool
Suite King | View from room
View from room
Lobby
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Barbecue grill
  • Housekeeping
  • Air conditioning
  • Outdoor Space
$83
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Lomas del Mar No. 35, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Diana the Huntress
    ‪19 min walk‬
  • Condesa Beach
    ‪3 min drive‬
  • Papagayo Beach
    ‪4 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪17 min drive‬

Room options

View all photos for Master Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Full House

1 bedroom, in-room safe, individually decorated, individually furnished

Full House

  • 7 bedrooms
  • Sleeps 16
  • 6 King Beds and 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King

1 bedroom, in-room safe, individually decorated, individually furnished

Suite King

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Casa Lisa by Villa Vera

3.5-star vacation home in Costera Acapulco
Along with an outdoor pool, this vacation home has a garden and barbecue grills. WiFi in public areas is free. Other amenities include a picnic area and a front-desk safe. All homes are individually decorated and offer safes and desks. 7 bathrooms and flat-screen TVs with cable channels are among the other amenities that guests will find. Housekeeping is available on request.
Casa Lisa by Villa Vera offers 7 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the vacation home include an outdoor pool.
Casa Lisa by Villa Vera features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access.

Casa Lisa by Villa Vera has designated areas for smoking.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Rooftop pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 7 private bathrooms
  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: MXN 500 per pet per night
  • Deposit: MXN 1,000 per stay

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Things to do

  • Rooftop pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 7 units
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Colonial architecture
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Acapulco Villa Vera
Raintrees Villa Vera
Raintrees Villa Vera Acapulco
Raintrees Villa Vera Hotel
Raintrees Villa Vera Hotel Acapulco
Villa Vera Acapulco
Casa Lisa Villa Vera Hotel Acapulco
Casa Lisa Villa Vera Hotel
Casa Lisa Villa Vera Acapulco
Casa Lisa Villa Vera
Casa Lisa By Vera Acapulco
Casa Lisa by Villa Vera Acapulco
Casa Lisa by Villa Vera Private vacation home
Casa Lisa by Villa Vera Private vacation home Acapulco

Casa Lisa by Villa Vera Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

jairo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpia en buenas condiciones, y muy buena atención de parte de la casa .,
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not as advertised

The hotel as advertised in photos and room description on Expedia did not match in any way the property in person. Quite disappointing after a long drive. Expedia should investigate the property and update their content accordingly.
Stayed 1 night in Nov 2017

8/10 Good

Roland

Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Villa Vera dejó de ser ese lugar donde cuidaban el descanso de sus huéspedes. Permitieron que un borracho estuviera hasta las 5am con su música a todo volumen. Quieren que Villa Verá regrese a la exclusividad de antes, pero permiten este tipo de huéspedes y la gerencia no hace nada al respeto.
Stayed 1 night in Sep 2019

6/10 Okay

Edwin Jose

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel excelente servicio
Stayed 3 nights in Jan 2019

6/10 Okay

Judith

Liked: Cleanliness, staff & service, room comfort

Atención excelente

Tuvimos problemas con el agua. A veces no había fría, a veces no había caliente. La atención fue excelente
Stayed 3 nights in Dec 2018

8/10 Good

Carolina, Ciudad de Mexico

Liked: Staff & service, property conditions & facilities
La habitación muy bien, el restaurante es malo. La comida llegó fría.
Stayed 1 night in Nov 2018

8/10 Good

jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecho.

Muy bien. Todo tranquilo.

8/10 Good

Karina, Mexico

Liked: Cleanliness
Las habitaciones están muy cómodas, el hotel está muy bonito

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

el hotel no estaba listo

el hotel seguía en remodelación pero el personal del villa vera nos acomodo en una sección del hotel muy confortable y agradable entonces no puedo evaluar la casa lisa

10/10 Excellent

manuel, ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ojalá regrese a su gloria casa Lisa del Viĺa Vera.

Super atento todo el personal en especial el Sr. Pedro Maza 6 José Luis. Les deseamos mucho éxito

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAL

2/10 Terrible

José, D.F.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible experiencia en Hotel Casa Lisa Acapulco

Desde mi llegada al hotel fue un martirio, esperé casi una hora a que algún encargado llegara a atenderme, pues el personal que estaba no tenía la facultad para hacerlo. Llegó el gerente y no tenía ni idea de que había una reservación pues alega que Expedia no se la informó, con esto se cumple la primera mala información por parte de expedia al poner en su página que en dicho hotel había alguien para atenderme las 24 horas. En general las instalaciones están en remodelación, cosa que expedia tampoco informa, tornandose molesto ya que lo que menos esperas ver son instalaciones en obra gris. La habitación es bastante amplia por ende el aire acondicionado debería ser del tamaño a la misma pues el que tiene la habitación resulta insuficiente, provocando calor en el ya muy caliente clima de Acapulco. La habitación NO cuenta con televisión, el baño está en regulares condiciones, la alberca jamás la limpiaron ni llenaron, tenía el minimo nivel de agua. Dos de las lamparas de mi cuarto NO tenían foco, la secadora de pelo despedía un horrible olor al encenderla, NO cambian las bolsas de basura de los cestos, solo vacían la basura y dejan la misma bolsa no importando que esté sucia. De mis dos noches contratadas, solo soporté una, tuve que HUIR de ese lugar, de verdad es espantoso, NADA es como lo anuncian, es un FRAUDE.

4/10 Poor

carlos v, puebla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

CasaLisa Villavera, un lugar agradable.

el hotel esta en remodelacion, cosa que no nos dijeron.Casa lisa villavera esta muy bonita, la alberca lo mejor y lo unico habilitado en el hotel.La publicidad es engañosa, ya que ofrecen cuartos de tres precios, pero los mas baratos no estan en casa lisa, sino en el hotel, lo cual sugiere un ENGAÑO al publico.Ojala HOTELES.COM lo corrija cuanto antes.

8/10 Good

Mauricio Alan, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

detalles

El único problema que tuvimos fue que de Hoteles.com no avisaron de nuestra llegada lo que genero varios inconvenientes el primer día.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel muy tranquilo y agradable cerca de la zona

el lugar es muy bonito a la vista tiene excelente instalaciones y una gran estructura arquitectonica. es un lugar para poder relajarse ya que el ambiente es muy calamado y tiene una excelente vista desde la pscina

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Deficiencias

Deberían checar los servicios del hotel porque este era un reapertura y el primer día no había agua en el baño de la habitación, tampoco había televisión que por el apagón analógico y algunas instalaciones de energía eléctrica no servían