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Copacabana Beach Hotel Acapulco

3.5 star property

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Photo gallery for Copacabana Beach Hotel Acapulco

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Outdoor wedding area
Front of property
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Parking available
  • 24/7 front desk
$110
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Place, Acapulco Golf Club
    ‪3 min walk‬
  • Place, Icacos Beach
    ‪7 min walk‬
  • Place, El Rollo Acapulco
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Double Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Double Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Sea View

Standard Double Room, 2 Double Beds, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Copacabana Beach Hotel Acapulco

3.5-star hotel in Costera Acapulco
At Copacabana Beach Hotel Acapulco, hit the beach, dine onsite at Las Olas, or enjoy a drink at one of the hotel's 4 bars/lounges.
Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Some rates at Copacabana Beach Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Business-related amenities at this 3.5-star property consist of a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7738 square feet (719 square meters) include a conference center. This Mediterranean hotel also offers an outdoor pool, a terrace, and an arcade/game room. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Copacabana Beach Hotel Acapulco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Las Olas - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Bahía - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Las Palmas - This sports bar serves dinner only. Happy hour is offered. Open daily.
Las Margaritas - Onsite bar. Open daily.
Coco Loco - This bar is located by the pool. Open daily.

All inclusive details

All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 195 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 to 450 for adults and MXN 290 to 290 for children
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahía
  • Coco Loco
  • Las Margaritas
  • Las Olas
  • Las Palmas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,738 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - October 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 290 to 290 for children
  • Covered self parking fee: MXN 195 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 53890054

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Reviews

Copacabana Beach Hotel Acapulco Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

Reviews

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Xavier

Liked: Cleanliness
Disliked: Staff & service
The buffet food for all inclusive was not that appetizing. Same food every day just mix differently no variety. Food seemed old. Bed was comfortable. Room was great Internet access was good. Transportation taxes were outside rooms. Do not have telephones. You have to text them. No room service children everywhere peeing in the pools Out of control unavailable. The gym was unavailable due to construction. There’s no ATM in the lobby so we have to go out into the unsafe area to get money. Nobody speaks English. If I didn’t have a translator with me I would’ve been lost and nobody would’ve understood me. This is great for Spanish-speaking people Who have kids who don’t mind a lower class of vacation.
Stayed 4 nights in Aug 2025

8/10 Good

Omar

Stayed 3 nights in Aug 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok. It can improve. Especially during dinner time. I needs more options and the food should be hotter.
Stayed 3 nights in Aug 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 2 nights in Jul 2025

6/10 Okay

Karla

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El parking es muy caro y es pura terraceria. En general todo estubo bien . Los employees siempre muy atentos.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

carlos

Liked: Staff & service
I liked the beach front restaurant , buffet
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and loved the ambience
Stayed 1 night in Apr 2025

2/10 Terrible

Leo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

The pictures of the hotel are deceiving. It makes it look like a resort but it is small and feels tight. I will never stay here again. Too Many children, ugh!
Stayed 2 nights in Apr 2025

6/10 Okay

Manuel, Puebla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se que el hotel no controla la gente que se hospeda pero… rodeado de maras, fumando mota y alcoholizándose
Stayed 3 nights in Apr 2025

2/10 Terrible

Felipe

Traveled with family
Disliked: Amenities, property conditions & facilities
They don’t give a good service at the property
Stayed 1 night in Apr 2025

10/10 Excellent

OSCAR

Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Stayed 7 nights in Sep 2023

10/10 Excellent

TINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Eva A.

Traveled with family
Liked: Staff & service
The hotel needs a better maintenance, a deep cleaning in the bathroom, the pool as well, in the beach take out the gazebos they look horrible and the plastic tables as well,the breakfast food delicious the staff was wonderful,Medardo , Xochllt,Daniel,Sergio, Norma,the cleaning Lady 9th floor.
Stayed 4 nights in Sep 2023

6/10 Okay

Maria Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Elevators were not working properly. Amazing location.
Stayed 3 nights in Aug 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio en general está bien. Pero hay detallitos que hacen la diferencia. Por momentos las áreas comunes están sucias o desordenadas
Stayed 4 nights in Aug 2023

6/10 Okay

Megan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice views and location but will not return

This hotel had a great, helpful staff but is old and outdated. The sheets had many stains and fan and AC was very loud and smelled like mold. The breakfast buffet was awesome and there were nice views from the rooms. Lunch and dinner options were not as great, but still ok. I will say that the location is good and there were lots of restaurants and shops working walking distance. We will return to Acapulco but will not stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and stay
Stayed 3 nights in Jul 2023