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El Mirador Acapulco

3.0 star property

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Photo gallery for El Mirador Acapulco

Aerial view
3 outdoor pools, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Chapel
Exterior
3 outdoor pools, open 8:00 AM to 8 PM, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Plazoleta La Quebrada No.74, Colina La Mira, Acapulco, GRO, 39300
  • La Quebrada Cliffs
    ‪1 min walk‬
  • Sinfonía del Mar
    ‪8 min walk‬
  • Playa Caleta
    ‪9 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪43 min drive‬

Room options

View all photos for Luxury Studio

Luxury Studio | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Studio

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Family Room -6 Guests- Superior With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room -6 Guests- Superior With Sea View

  • Sea view
  • Sleeps 6
  • 2 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Room Superior With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Family Room -8 Guests- Standard With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room -8 Guests- Standard With Sea View

  • Sea view
  • Sleeps 8
  • 2 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room -6 Guests- Standard

  • Sleeps 6
  • 2 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

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About this property

El Mirador Acapulco

3-star Acapulco hotel steps from La Quebrada Cliffs
2 restaurants, 3 outdoor pools, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour front desk, and a garden are onsite.
El Mirador Acapulco offers 40 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels. Microwaves and minibars are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
3 outdoor swimming pools are on site.
El Mirador Acapulco features 3 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Acapulco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

El Mirador Acapulco is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Don Carlos - Overlooking the ocean, this family restaurant serves breakfast and brunch.
La Perla - Overlooking the ocean, this family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Don Carlos
  • La Perla

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room microwave
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8 PM
No pets and no service animals are allowed at this property

Property is also known as

Acapulco El Mirador
El Mirador Acapulco
El Mirador Hotel
El Mirador Hotel Acapulco
El Mirador Acapulco Hotel
El Mirador Acapulco Hotel
El Mirador Acapulco Acapulco
El Mirador Acapulco Hotel Acapulco

El Mirador Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 728 reviews
Rating 8 - Good. 223 out of 728 reviews
Rating 6 - Okay. 123 out of 728 reviews
Rating 4 - Poor. 78 out of 728 reviews
Rating 2 - Terrible. 60 out of 728 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Stayed 3 nights in Nov 2024

10/10 Excellent

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2024

10/10 Excellent

ESMERALDA, N Las vegas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2024

8/10 Good

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe
Stayed 1 night in Dec 2024

2/10 Terrible

Aracely, San José

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady at the front desk was very rude I don’t remember her name but yes she wasn’t nice at all.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mayra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

BLANCA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I know the huracan hurt really bad but the bed sheets and towels smell bad and the condition waa bas too. Bathroom cleanliness is poor
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem. The front row view to La Quebrada, the kindness and attentiveness of the staff, and the location close to el zocalo made up for the devastation that hurricane Otis left in this once popular city. Accommodations are basic but you pay accordingly. I would definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 3 nights in Jul 2024

8/10 Good

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service
Great area near the cliffs. Just a bit rowdy at night and the drinking close by.
Stayed 7 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views!!
Stayed 2 nights in Jul 2024

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pretty but the staff was not as nice as they first welcomed us
Stayed 1 night in Jul 2024

10/10 Excellent

Irma Yohana Reyes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas vistas desde el hotel
Stayed 7 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Rigoberto

Stayed 3 nights in Jun 2024

4/10 Poor

Armando

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2024

2/10 Terrible

Blanca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such an awful experience. First they were trying to overcharge us by saying we booked for ten people when they could see we were only 8 people and saying that they couldnt change the reservation and that we had to contact expedia to change it and take the extra charges off and we did but expedia said they could not change it and was trying to contact the hotel to figure out what was happening but they wouldnt answer them. At this point we were tired and just said whatever so we go to our rooms and they were SUPER dirty and old! Not only that but one of the rooms had COCKROACHES! please do not book here we only booked here because of how many people there was and their was a moterfest happening and we couldnt find another hotel but it was so bad we Canceled this reservation and risked not finding another hotel thankfully we did find another one much better but if you are on the fence about this hotel please take this review as a sign and do not book here.
Stayed 4 nights in May 2024

4/10 Poor

Karla

Disliked: Cleanliness, staff & service
La atencion al cliente es pesimo ( recepcionistas)
Stayed 2 nights in Apr 2024

4/10 Poor

Edwin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No AC in the first room. No hot water in the second room. No coffee maker. All the food there was 3x local cost. Andvwas not good.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Edward

Traveled with partner
Dramatic views
Stayed 1 night in Feb 2024