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Fiesta Americana Acapulco Villas

4.0 star property

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Photo gallery for Fiesta Americana Acapulco Villas

Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Master Suite, 3 bedrooms, Plus | In-room safe, blackout drapes, iron/ironing board
3 bars/lounges, poolside bar, beach bar
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Av Costera Miguel Aleman 97, Acapulco, GRO, 39690
  • Diana the Huntress
    ‪8 min walk‬
  • Condesa Beach
    ‪10 min walk‬
  • Diana Galleries Mall
    ‪10 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room Double

Deluxe Room Double | In-room safe, blackout drapes, iron/ironing board

Deluxe Room Double

  • Partial sea view
  • 403 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King

Deluxe Room King | In-room safe, blackout drapes, iron/ironing board

Deluxe Room King

  • Partial ocean view
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | In-room safe, blackout drapes, iron/ironing board

Deluxe Villa

  • Partial sea view
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Master Suite

Villa Master Suite | In-room safe, blackout drapes, iron/ironing board

Villa Master Suite

  • Partial sea view
  • 992 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite, 3 bedrooms, Plus

Master Suite, 3 bedrooms, Plus | In-room safe, blackout drapes, iron/ironing board

Master Suite, 3 bedrooms, Plus

  • Sea view
  • 2034 sq ft
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

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About this property

Fiesta Americana Acapulco Villas

Resort in Costera Acapulco
Catch some rays at the beach or spend the day relaxing at Fiesta Americana Acapulco Villas's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Fiesta Americana Acapulco Villas offers 324 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 56-inch plasma televisions come with premium cable channels.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Health Club has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Acapulco Villas like an outdoor pool and a children's pool.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This eco-certified resort also offers a health club, a steam room, and a garden. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Fiesta Americana Acapulco Villas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chulavista - This restaurant serves breakfast only.
Maima - This restaurant serves lunch only. Open daily.
Lobby bar - Onsite bar. Open daily.
Club de Playa - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 9.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 30 to 31 for adults and USD 15 to 16 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • Club de Playa
  • Lobby bar
  • Maima

Things to do

  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (51 inches high)
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 56-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 76.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 6.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 31 for adults, and USD 15 to 16 for children
  • Covered self parking fee: USD 9.2 per night
  • Pet fee: USD 76.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acapulco Fiesta Americana
Acapulco Fiesta Americana Villas
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Fiesta Americana Acapulco Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1016 reviews
Rating 8 - Good. 238 out of 1016 reviews
Rating 6 - Okay. 103 out of 1016 reviews
Rating 4 - Poor. 39 out of 1016 reviews
Rating 2 - Terrible. 36 out of 1016 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, clean and safe.
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
the poos were great and accest the beach were the best part.
Stayed 2 nights in Jan 2025

2/10 Terrible

JASON

Disliked: Property conditions & facilities
The package was sold with a pool being taken out of service. There was also construction to repair a pool and build a pool. I allready paid for the trip and didn’t have enough funds to book a second trip. So I went hoping for the best. The beach is tiny and is there are gangs running an unsafe seafood experience. They rented a seafood to me without the plug in it hoping I would sink it it took on water and thankfully I am a mechanic and have been on the ocean my whole life I was able to beach the seafood before it sank. In Mexico if you sink it you end up in jail until you pay for it. There were also massive rocks outside the hotel with large rocks if I had sunk outside the hotel a life could have been lost. The hotel staff had known that there were problems with these guys outside of there hotel and still let them do business there. I would not book an experience or package in Acapulco again on Expedia they don’t vet the hotels or businesses and somebody could lose a life. I want a refund.
Stayed 4 nights in Oct 2023

10/10 Excellent

Velia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the bar next to the hotel was SUPER LOUD from 10 pm to 5 am. Friday, Saturday and Sunday it was horrible 😞
Stayed 5 nights in Sep 2023

6/10 Okay

Tony

Traveled with family
Some people here are nice but when I checking, they didn’t advise that the charges were going to be made in pesos so I paid with an American CC and at checkout they made me pay the difference of the rate exchange and they did it because that day the value of the Mexican peso went down so the total charge was higher that day. NOT Fair nor professional ether specially because they didn’t advise me of this procedure. I won’t be back and I don’t recommend this hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Not good for Relax.
Great Location, too noise, dated windows.
Stayed 5 nights in Sep 2023

8/10 Good

Sergio, North Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The rooms are a bit dated but everything was very nice and everyone friendly.
Stayed 6 nights in Sep 2023

2/10 Terrible

edna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Alfredo

Stayed 5 nights in Sep 2023

2/10 Terrible

Amparo

Stayed 4 nights in Sep 2023

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ut
Stayed 3 nights in Jun 2023

10/10 Excellent

Abigail

Traveled with family
Stayed 3 nights in Aug 2023

6/10 Okay

RAMON

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This was my fourth experience in this hotel which was unfortunately very unpleasant, the quality has dropped a lot. The hotel is undergoing renovations and therefore the recreation areas are very noisy all day drilling without much place to relax, the beach without much place either, we wanted to relax in the beach chairs and he put us tables less than a meter away from a restaurant next door blocking the view and with giant speakers with people already very drunk. In the room a terrible smell of humidity and we could not open the windows because of the drilling from 10 am to 7 pm. On top of that, I felt harassed for attending their timeshare meetings. I spend most of my holidays going to other beaches.
Stayed 3 nights in Aug 2023

10/10 Excellent

Neyda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing! We were offered amazing customer service. The owner offered us free food twice! I would highly recommend this hotel!
Stayed 5 nights in Aug 2023

10/10 Excellent

karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Jacquelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grac
Stayed 3 nights in Aug 2023

6/10 Okay

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was old and not in the best condition. The beach is really crowded because the locals rent chairs just in front of the hotel beach area. Not worth the price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Totally recommend it very clean and services it’s quick to come when you need it .
Stayed 2 nights in Aug 2023

8/10 Good

Miguel, newcastle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, rooms might need to be renovated soon, as there are details here and there that appear to be temp fixes.
Stayed 2 nights in Jul 2023

8/10 Good

Angel

Stayed 2 nights in Jul 2023

10/10 Excellent

Maurya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The only problem was the main pool being closed but otherwise everything was perfect. In particular the hotel staff was so helpful and kind. They made excellent recommendations for activities to do. Highly recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, the staff are amazing. They are all super polite and really seem genuinely happy to meet your needs. The view from our 3 bedroom suite was to die for! We spent most of our time at the beach which was amazing. We were able to spend all day there due to having everything we needed, food/drinks/facilities. The only thing that I didn’t like was that when we checked in they tried to get us to do a “presentation” for their membership. The lady was extra pushy and would not let up. I had no idea this was even a thing we would be approached with. I eventually told them to call me the next day to set it up but my phone directs unknown numbers to voicemail so I never actually ended up doing it. That would be the ONLY negative. Everything else about our stay was great!
Stayed 4 nights in Jul 2023

8/10 Good

Raquel

Stayed 3 nights in Jul 2023

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023