*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at HS HOTSSON Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
HS HOTSSON Hotel Acapulco features 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 9483 square feet (881 square meters) include conference space. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Guests can use the outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).
HS HOTSSON Hotel Acapulco is a smoke-free property.
- Express check-in
- Number of outdoor pools - 4
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Internet access in public areas - high speed
- Access to nearby outdoor pool
- 24-hour front desk
- Beach umbrellas
- Conference space
- Business center
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1982
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Free wired internet
- Valet parking (surcharge)
- Smoke-free property
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 881
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 4
- Concierge services
- Conference space size (feet) - 9483
- Snack bar/deli
- Ballroom
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 506
- 24-hour fitness facilities
- Carport
- Number of floors - 28
- Number of buildings/towers - 1
- Wedding services
- Off-street parking
Room Amenities
HS HOTSSON Hotel Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- High-speed internet access
- Room service
- Wireless internet access
- Internet access (surcharge)
- Cable TV service
- Free WiFi
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
Parking
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
NUDE AT THE BEACH - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Los Caracoles - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Pagliacci - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LOS ARCOS - Overlooking the ocean, this theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Water skiing nearby
- Golfing nearby
- Boat tours nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 385 for adults and MXN 199 for children
- Self parking fee: MXN 150 per night
- Valet parking fee: MXN 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Security system
Mobile key entry is not available
Debit cards not accepted
Staffed front desk
Property does not offer onsite COVID-19 testing
Contactless check-in is available
Property does not require health documentation at check-in
Cashless transactions are available
Carbon monoxide detector
Smoke detector
Service animals not allowed
Contactless check-out is available
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Gran Plaza Acapulco
- HS HOTSSON Smart Acapulco Hotel
- Crowne Plaza Hotel Acapulco
- HS HOTSSON Smart Hotel
- Crowne Plaza Acapulco Hotel Acapulco
- HS HOTSSON Smart
Hotel Reviews
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