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Holiday Inn Resort Acapulco, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Resort Acapulco, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Standard Room, 2 Double Beds, Bay View | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; international cuisine, pool views
Standard Room, 1 King Bed | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690
  • Icacos Beach
    ‪6 min walk‬
  • Acapulco Golf Club
    ‪8 min walk‬
  • Diana the Huntress
    ‪14 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Bay View

Standard Room, 2 Double Beds, Bay View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Bay View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Resort Acapulco, an IHG Hotel

3.5-star hotel in Costera Acapulco
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool. Limited housekeeping is available.
Holiday Inn Resort Acapulco, an IHG Hotel offers 220 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Resort Acapulco, an IHG Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This beach hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Resort Acapulco, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Terraza Santa Lucia - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza Santa Lucia

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 6 2023 to March 30 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250.00 per person
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acapulco Holiday Inn Resort
Holiday Inn Acapulco
Holiday Inn Resort Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco

Holiday Inn Resort Acapulco, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely back again soon!
Stayed 4 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acapulco HHI
Old Hotel. Food is terrible! Staff is great!
Stayed 2 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Holiday Inn, Acapulco, Costera.. Sept.9,2023
Hotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
Stayed 2 nights in Sep 2023

6/10 Okay

Albert, West Hartford

Liked: Cleanliness, property conditions & facilities
Property close to restaurants and shops
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Clean, spacious, cold a/c, conveniently close to restaurants and shopping.
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Stayed 4 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
It was only one elevator working and we have to wait for while then the lobby was very hot
Stayed 2 nights in Jul 2023

4/10 Poor

claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Blanca

Traveled with partner
Liked: Cleanliness
The food staff is not very attentive, let's say, the floor of the room moved or thundered because the title was loose. the cleaning is excellent and the waitress was also very kind
Stayed 2 nights in Jun 2023

4/10 Poor

Miguel

Stayed 3 nights in Jun 2023

8/10 Good

angel adolfo

Traveled with family
First time I’d remember it better than this past one, all of the four rooms had a situation; leeks or only cold water. As well it is kind of a bothering the tightness of their staff asking the rooms number like if you where not at stay within the hotel, as well it is so bothering the fact that the hours to access is at 4pm and we have to leave the rooms at 12pm, they say it is for cleaning purpose but they did it within our stay days between 3-5pm
Stayed 2 nights in Apr 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, always ready to help , the guy at front counter very professional, giving you an extra to make you go back to this hotel.
Stayed 1 night in Apr 2023

2/10 Terrible

Alberto Isaac

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Happy with stay
Very friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pedro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Comfortable rooms. Staff is very friendly. Beautifull swiming pool area. Good food.
Stayed 2 nights in Mar 2023

10/10 Excellent

Edgar, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best kept secret in Acapulco. You have access to the best views, little semi-private beach. Icacos beach walking distance (200 steps). Odd number rooms with ocean views are amazing. Corner ones are the upgrade of your life, aka best views you have ever had. I've stayed here a few times already. Love it.
Stayed 4 nights in Mar 2023

8/10 Good

Aldara

Stayed 2 nights in Feb 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty by small place, only two small pools, with heating though, balcony is NOT good it's inclined
Stayed 2 nights in Feb 2023

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2023

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El hotel estuvo bien, nada fuera del otro mundo, pero todo en orden, limpio y cumple su función. Pero la playa alrededor del hotel decepciona mucho, esa zona de Acapulco ya no vale la pena, la ciudad está sucia y se nota insegura

8/10 Good

Albert, West Hartford

Liked: Cleanliness, staff & service, amenities
Staff very nice

8/10 Good

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By and large it was a pleasant experience. However, as the room was right above the restaurant was kind of noisy at nights. By the way, I hate the wrist strap that you have to use at the property . . .
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Eve thing is ok thanks
Stayed 2 nights in Nov 2022