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Hotel Ashly

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ashly

Exterior
Point of interest
Point of interest
Point of interest
Outdoor dining

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant

Explore the area

Map
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906
  • La Isla Shopping Village
    19 min walk
  • Forum de Mundo Imperial
    2 min drive
  • Turtle Dunes
    4 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    4 min drive

Room options

View all photos for Villa, 2 Bedrooms, Garden View

Villa, 2 Bedrooms, Garden View | Blackout drapes, bed sheets

Villa, 2 Bedrooms, Garden View

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, bed sheets

Standard Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout drapes, bed sheets

Standard Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Blackout drapes, bed sheets

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Blackout drapes, bed sheets

Suite

  • 506 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, bed sheets

Standard Triple Room

  • 226 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Courtyard View

Villa, 2 Bedrooms, Courtyard View | Blackout drapes, bed sheets

Villa, 2 Bedrooms, Courtyard View

  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Room Standard

Blackout drapes, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

Blackout drapes, bed sheets

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Standard

Blackout drapes, bed sheets

Triple Room Standard

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Suite With Garden View

Blackout drapes, bed sheets

Suite With Garden View

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 King Bed(s)

View all photos for Suite

Blackout drapes, bed sheets

Suite

  • Sleeps 6
  • 1 Full Bed(s) and 2 King Bed(s)

View all photos for Suite

Blackout drapes, bed sheets

Suite

  • Sleeps 8
  • 1 Full Bed(s) and 2 King Bed(s) and 2 Twin Bed(s)

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About this property

Hotel Ashly

Hotel in Playa Diamante
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. Self parking is free. Other amenities include express check-in, express check-out, and a garden.
Hotel Ashly offers 45 air-conditioned accommodations with blackout drapes/curtains. Bathrooms include showers.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. This Acapulco hotel also offers an outdoor pool, a garden, and express check-in. Complimentary self parking is available on site.

Hotel Ashly is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Hotel Ashly has a restaurant on site.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 100 for adults and MXN 100 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

The listed breakage deposit applies to Villa bookings only.

Optional extras

  • Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ashly Acapulco
Ashly Acapulco
Hotel Ashly Hotel
Hotel Ashly Acapulco
Hotel Ashly Hotel Acapulco

Hotel Ashly Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 137 reviews" "
Rating 8 - Good. 39 out of 137 reviews" "
Rating 6 - Okay. 29 out of 137 reviews" "
Rating 4 - Poor. 13 out of 137 reviews" "
Rating 2 - Terrible. 26 out of 137 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and place was quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Blanca Guadalupe

Business traveler
Stayed 3 nights in Feb 2024

6/10 Okay

Linda

Basic but suited our needs
I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Stayed 1 night in Aug 2023

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Stayed 2 nights in Jul 2023

6/10 Okay

Fernando

Stayed 4 nights in May 2023

10/10 Excellent

manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opcion
Stayed 1 night in Apr 2023

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2021

6/10 Okay

Larissa

Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff is very friendly and accommodating! It’s a clean And safe please To spend the night or if u want to have a place to sleep while getting around all day long and just want to crash at night
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel Ashley is very basic, good for us to spend a night before going to the airport as it’s convenient.
Stayed 1 night in Dec 2019

6/10 Okay

Salvador

Traveled with group
Liked: Cleanliness
No tiene buen lugar tienes que tomar trasporte, para ir a playa princess que es la mas cercana, pagas un poco mas si quieres una habitacion por si llegas antes de tu check in, incluso teniendo habitaciones disponibles, la atencio. Del check in es amable, la habitacion cuenta con lo necesario para dormir el aire acondicionado no enfria mucho. La limpieza es buena. Nada que hacer con la gente que se orina en la alberca eso no es culpa del hotel. El servicio de piscina es hasta las 9 pm por que la tienen que limpiar por lo ya mencionado. Hay un oxxo en frente y esta sobre la avenida para tomar trasporte. Por el precio del hotel esta bien.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Great for the price but had problems with wifi and hot water
Stayed 3 nights in Feb 2019

8/10 Good

Clay

Liked: Staff & service, property conditions & facilities
Clean room and helpful staff, but there's a bit of noise from the busy boulevard. Overall a very good experience, though.
Stayed 1 night in Feb 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All in All A Pleasant Stay
I booked a king room at this hotel for one night, the room its self was standard however clean and tidy. the staff are lovely and the local food onsite was also very nice (many other local restaurants in the same vicinity). the location is within the tourism area not far from the airport and also not far from other local tourist attractions eg events complex. parking was at the roadside. all in all a pleasant stay at a good price but you get what you pay for.
Stayed 1 night in Feb 2019

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Puede mejorar
Stayed 1 night in Jul 2024

2/10 Terrible

Rene D

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo NUNCA VAYAN
Nada de lo que ofrecen en sus fotos cumple , debiera ser de 600 pesos Máximo la noche La alberca dañada
Stayed 2 nights in Jul 2024

4/10 Poor

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben cuidar muchos aspectos que son básicos, sabemos que la situación por la que pasaron fue difícil, pero la limpieza debe ser algo fundamental en este proceso de adaptación y superación de este evento.
Stayed 1 night in Jul 2024

6/10 Okay

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

FEDERICO CASTREJON

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Instalaciones viejas, descuidadas, mal olor en las habitaciones
Stayed 1 night in Jun 2024

10/10 Excellent

Ie Tze

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Bueno, se ofrecía con alberca y esta estaba en reparación, y solicite factura y la sigo esperando
Stayed 1 night in Jun 2024

6/10 Okay

JESSICA ESMERALDA

Business traveler
Stayed 4 nights in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024