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Hotel BaXar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel BaXar

On the beach, beach massages
Front of property
Lake
Room, Partial Sea View | Free WiFi, bed sheets
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
Avenida Fuerza Aerea Mexicana 356, Pie de la Cuesta, Acapulco, GRO, 39900
  • Playa Pie de la Cuesta
    4 min walk
  • Luces Beach
    11 min drive
  • Tamarind Beach
    24 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    53 min drive

Room options

View all photos for Room, Ocean View

Room, Ocean View | Free WiFi, bed sheets

Room, Ocean View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Free WiFi, bed sheets

Junior Double Room

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Futon

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 388 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Partial Sea View

Room, Partial Sea View | Free WiFi, bed sheets

Room, Partial Sea View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabaña Suite

Cabaña Suite | Free WiFi, bed sheets

Cabaña Suite

  • 387 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Futon

Similar properties

Front of property

Hotel Emporio Acapulco

On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very Good, (1197)
The price is $91
per night
$108 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Emporio Acapulco

About this property

Hotel BaXar

3-star Acapulco hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Hotel BaXar offers 21 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, spa services, and a terrace. Complimentary self parking is available on site.

Hotel BaXar is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and noon.
BaXar - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BaXar

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

BaXar
BaXar Acapulco
BaXar Hotel
Hotel BaXar
Hotel BaXar Acapulco
Hotel BaXar Coyuca de Benitez
BaXar Coyuca de Benitez
Hotel BaXar Hotel
Hotel BaXar Acapulco
Hotel BaXar Hotel Acapulco

Hotel BaXar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 242 reviews" "
Rating 8 - Good. 75 out of 242 reviews" "
Rating 6 - Okay. 48 out of 242 reviews" "
Rating 4 - Poor. 18 out of 242 reviews" "
Rating 2 - Terrible. 15 out of 242 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

MARIO

Stayed 1 night in Jul 2024

2/10 Terrible

Claudia Irene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room did not have A/C, no hot water, power kept shutting off. Water ran out as I was showering. Very uncomfortable experience
Stayed 4 nights in Jun 2024

4/10 Poor

Linda, Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed to be distressed and there were things I didn't expect. I stayed in the hotel for seven days and my room was cleaned three days. I ordered scrambled eggs for breakfast twice hoping each time the eggs would be scrambled rather than a flat pancake of egg browned on both sides. The continental breakfast was miniscule. Moreover, I did not expect to shower with sea water.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio! Solo que la habitación que me asignaron tenía una fea vista a un lado, pues había material de limpieza, de construcción y un como comedor de empleados. Si lo tuvieran cerrado con algún tipo de puerta, luciría más el hotel.

8/10 Good

Reynaldo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming beachfront, and delightfully mexican hotel. Sensible, with good food, and areas to relax and sleep by the ocean waves.
Stayed 1 night in Dec 2021

6/10 Okay

Carmelo

Disliked: Cleanliness, property conditions & facilities, room comfort
Regular
Hotel location is awesome but the hotel needs lot of care (maintenance) other than that is very good
Stayed 2 nights in Aug 2021

4/10 Poor

Timothy John

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
A long way out of Acapulco and not good value
We took a chance booking this hotel and it was not a great experience. First I must say the staff and the guests were great the ambiance was excellent. The hotel is about 10kms outside of downtown Acapulco and you drive through some of the most disgusting parts of Acapulco to get there. The hotel is located on a long strip of beach with many very poor run down hotels and cheap restaurants. The beach is beautiful but the sea is way too dangerous (rip tides) to swim in. We were there for 3 days and I never saw a person even try to swim. The hotel is old and quite run down, the pool is small and missing quite a lot of tiles. The room was not as described and was quite a problem as we needed the futon which they didn’t have. There is no TV, no AC and no HOT WATER! 3 days of cold showers. They hide behind “we are ecological”, I think not so much, just cheap. The restaurant is to me not good at all, it’s like they are trying to be healthy but absolutely no idea how to do it. The whole menu has only 2 meat items (both chicken), the rest is a mosh mash of vegetarian, a mystery fish and some shrimps. The optional sides are only 4 choices, and 2 are potatoes. Sadly there is nowhere even slightly close to go to, all the restaurants on the street close around 18.00 so you either drive into Acapulco which is 30 mins or eat at the hotel. All in all great people poor hotel and not good value for money.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad experience, was charge twice, by expedia and by the Hotel, felt like I was been robbed, room without AC and I paid a good price for that room to expedia, if I wanted a room wit AC I had to pay a higher price, very unprofessional by all the staff, waked up very early in the morning without water for shower and flush the toilet. The hotel ti very bad conditions in general, bad experience about Acapulco.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Amazing place, clean, peaceful, and comfortable, the staff provided a good service, thanks.
Stayed 3 nights in Aug 2020

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden gem!
What an amazing hidden gem! The beach, lovely pool, nice loungers in shade and such charming rooms. But above all - the service! Our special thanks go to Ivan and Natali for making our stay such a great one! After all, we extended our stay twice since we liked it so much...
Stayed 1 night in Aug 2020

6/10 Okay

Dino, Montreal

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I book flight and hotel and once there I had to pay extra for the hotel??
Stayed 7 nights in Feb 2020

4/10 Poor

Jorge, El Paso, Texas

Traveled with family
Liked: Staff & service, property conditions & facilities
I loved the treat with hotel people and customers, they were very friendly
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst hotel that I had ever visited, dirty, staff is rude, and the pics on line are fake
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It is very annonying that I heard two roosters crow from 5 am and I cannot fall in sleep!!!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first 3 nights were really great at this property. The surrounding isn’t the typical holiday destination and you can see that it is all slowly developing. But the area is really special with the ocean and the lagoon. The hotel restaurant is absolutely great. The food is very good. The rooms need a bit of work. Our first roll had amazing view and a great bed. But the locks on the door didn’t work. The second room was also very pretty, but the mattress needs to be exchanged. Same in room three. But they do have a maintenance crew and have been fixing sailing small things. Overall very pretty. No AC in case you need it. Unfortunately we had in the fourth and fifth night rather unpleasant experience as the neighbors had a huge party. And we couldn’t sleep in the fourth night till 3 o’clock and the fifth till 1 o’clock. Unfortunately the hotel didn’t handle it very nicely. They were overwhelmed and said it is out of their hands and not their responsibility. Would have been nice to be at least informed about the circumstances. Also, would have been great if they could have been proactive and at least organized earplugs (the hotel doesn’t even have windows that shut). They could have also given out a free breakfast as a apology. I believe that it would have helped if the owner would have spoke to the guest instead of ignoring it and being Laterne on defensive. Didn’t appreciate how this was handle.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty. It is located outside Acapulco which is really great. The location between the ccean and the lagoon is very special. It is certainly an interesting village that shows real Mexican life.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. The property is very beautiful and has just some minor snacks that need to Ben taken care of. Overall you can see that the property is being loved and shared with people to enjoy it.
Stayed 1 night in Dec 2018

10/10 Excellent

Carlos A. Corona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall great experience, the service is amazing, and the staff is great. I think the hotel has some details than can be improved, like the shower courtains, or the amenities. The cool beach beds that appear in the photos are not there anymore. The food is delicious but a little bit pricey.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Way overpriced for what you get
The room we reserved was a "garden room" meaning it faced the noisy street--and had no A/C. We requested an upgrade to a room facing the ocean with A/C, which luckily was available. The price was $165. for one night, so we expected something fairly nice. Turns out the room actually doesn't have a view of the ocean (there is another room right in front of it), but at least we were further in from the road. We went to eat at the restaurant and were told by the receptionist that she would let us know as soon as the room was ready for us. I checked at 3:00 pm (check in time) but it had not been cleaned yet. It wasn't until 3:40 that we were able to get into the room. We wanted to go to the beach but there were not towels...when I asked, I was told that they had no clean towels and were waiting for the laundry service to come--maybe around 4 or 4:30. The room was OK (A/C barely worked but still did cool us somewhat), but we killed a cockroach in the bathroom, the pole in the closet fell down when I hung a shirt on it, and the water that was provided (in a beautiful Mexican vase) had flecks of paint in it when I poured it in to the glass. I took the glass down to the reception and they were very apologetic--but they gave me one small plastic bottle of water to replace it (for my family of three). We have stayed at MUCH nicer places for half the price of this one.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location and the locals are amazing!! Perfect for a relaxing affordable stress free getaway
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, service was great and amenities were perfect. Enjoyable trip.

6/10 Okay

Beto, Florida

Liked: Cleanliness, staff & service
Disliked: Room comfort
On the beach, but no AC😕
The hotel staff was very nice, especially the manager. There was no AC in my room and no TV. The bed was comfortable and the room was clean. The shower broke, and they fixed it quickly. The WiFi was eek and spotty. Good place to stasy to get away from technology. The beach was beautiful and the neighborhood seemed safe. Ernesto gave a tour of the lahgoon. He was very friendly and kind.