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Hotel Caleta

2.5 star property

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Exterior

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

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325 Cerro De San Martin, Acapulco, GRO, 34930
  • Place, Playa Caleta
    ‪7 min walk‬
  • Place, Playa Caletilla
    ‪14 min walk‬
  • Place, La Quebrada Cliffs
    ‪3 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪26 min drive‬

Room options

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About this property

Hotel Caleta

Hotel in Acapulco Tradicional
Spend the day playing on the beach then return to dine at one of Hotel Caleta's 3 restaurants.
Hotel Caleta offers 255 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Continental breakfasts are available for a surcharge.
Hotel Caleta has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: MXN 55 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Outdoors

  • On the beach

Room amenities

Entertainment

  • TV

More

  • Safe

Policies

Check-out

Check-out before 3 PM

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 55 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Caleta Acapulco
Caleta Hotel
Hotel Caleta
Hotel Caleta Acapulco
Hotel Caleta Hotel
Hotel Caleta Acapulco
Hotel Caleta Hotel Acapulco

Hotel Caleta Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 7 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

6.4/10

Cleanliness

5.0/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Excellent hotel but in the past, not now.

Not good air conditioner, we were offered refrigerator and microwave and we did not find them.

4/10 Poor

livarga

Liked: Cleanliness, room comfort
Disliked: Staff & service

ok

Stayed for 4 days .phone or wifi was not available in room only in Looby... needs lots of repairs ... beautiful view loved our room balcony ..

10/10 Excellent

Tiroloco

Liked: Cleanliness, staff & service, room comfort

The service was great and the rooms very clean.

Its was very clean and the most thing that í like is the acces to the beach! yea! cool you can find anything close to the hotel!

6/10 Okay

Sergey, Saint Petersburg, Russia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel Caleta Acapulco

This hotel is in need of repair, doors peeled off, the old shabby furniture. Accommodation is quite expensive. Plus, only one - a good location.

6/10 Okay

Donna, Ozark Mo.

adequate for the area

We needed a hotel in the area of Caleta beach due to our family being involved in an orphanage nearby. Hotel Caleta had a good air conditioner,it was clean and the breakfast each morning was delicious. What else could we ask for?

2/10 Terrible

Carmine, Spartanburg, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

Terrible! No The hotel is run down! No safety locks on room doors as they were broken. Few towels. The worst part is they have two pools that are run down as well, pool tiles missing, the edge is breaking up and there is black mold in spots. The worst part is the upper pool only had seven chairs around it and the bottom pool which is the salt water pool had only 5 or 6 chairs. These pools are in a beautiful setting right on the ocean, they could be fixed and made beautiful, very different than the description given. The hotel has the perfect location, they just don't care. Also very-very loud at night!

2/10 Terrible

Juan, estado de mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

fatal

mal es un hotel que se está callen do a pedazos el aire no tiene control en otro no sirve el elevador nomas sirve uno y a medias fatal

2/10 Terrible

Ramón, DF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel en que he estado

Es un hotel de los años treinta y desde entonces no se ha invertido un peso, ni en renovarlo ni en mantenimiento. Todo está viejo y oxidado, a las puertas le faltan trozos de chapa, el falso techo del baño está abombado y parece que vaya a caerse. La sensación es de suciedad, quizás por la propia vejez de las cosas. La ubicación era muy buena para mi, pues esta pegado al Swiss Dive Center, donde iba.

4/10 Poor

Verified traveler

Disliked: Staff & service

Falta de compromiso en Hotel caleta

En este hotel no tienen compromiso con las personas que hacen su reservación con anterioridad, llegamos al hotel y nos mencionaron que sobre-vendieron las habitaciones por lo que nos iban a pasar a otro hotel, situación bastante incómoda y de mucha inconformidad para nosotros. Y aunque el otro hotel al que nos pasaron estaba en buenas condiciones es molesto que un hotel no tenga la seriedad suficiente y realice una sobre-venta de habitaciones, sobre todo cuando el pago de la habitación se realizo en efectivo y en su totalidad.

8/10 Good

saul, tlaxcala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reparacion a los elevadores,

Tranquila en verdad, solamente los elevadores no funcionan y es un problema en las tardes cuando llega uno cansado y hay que usar las escaleras, de lo demás yo considero que esta bien.

6/10 Okay

Paulina, Santiago de Querétaro

Disliked: Cleanliness, property conditions & facilities

Buen hotel

Esta bien ubicado pero le falta mantenimiento

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

rafael lecuona, mexico , d.f.

Liked: Cleanliness

hotel tradicional muy bueno

a mi familia y a mi nos gusta este hotel por su ubicacion estrategica y su servicio como siempre aunque no es como los de cinco estrellas es pasable.

2/10 Terrible

elsa perata, lima

Disliked: Cleanliness, staff & service, room comfort

it is not good

i did not stay i the place is dark to far from beach no ligths in streets far from beacg, is old it is not for womens unsafety

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Excelente vista Hotel muy deteriorado

El Hotel está en una ubicación privilegiada, lástima que se nota que tuvo mejores tiempos, el mantenimiento es muy malo y el servicio regular

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel viejo y chafa

El hotel ex MUY viejo se ve que no le han invertido nada de dinero desde los 50's, no te dan ni el control de la tv ni del aire acondicionado. No hay teléfono en la habitación. No es cierto que tiene playa artificial

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
URGE UN BUEN MANTENIMIENTO A TODAS LAS INSTALACIONES, AIRE ACONDICIONADO,ELEVADORES,VENTILADORES ETC.ETC.

6/10 Okay

Margarita, Puebla, Mexico

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Caleta con una ubicacion formidable

Es un hotel viejo en suestructura que tiene poca actualización y muy deficiente mobiliario, nos tuvimos que cambiar de habitación porque no servia el aire acondicionado por no contar con manija para accionarlo!!, las sillas despegadas y con signos de haberse usado mucho. Las habitaciones amplia con terraza y una vista espectacular su ubicacion privilegiada y cerca de muchas atracciones y una playa bonita.No comimos en el hotel.No hay telefono en las habitaciones,