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Hotel Club Diamante

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Club Diamante

Breakfast, lunch and brunch served
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Free self parking
Breakfast, lunch and brunch served

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Blvrd de las Naciones, Glorieta de Puerto Marquez, Acapulco, GRO, 39907
  • Arena GNP Seguros
    8 min walk
  • Bahía de Puerto Marqués
    17 min walk
  • El Revolcadero
    19 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    13 min drive

Room options

View all photos for Deluxe Double Room, Mixed Dorm, Private Bathroom

Deluxe Double Room, Mixed Dorm, Private Bathroom | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Mixed Dorm, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (Pet friendly)

Standard Double Room (Pet friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room (Pet friendly)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Club Diamante

3-star hotel in Granjas del Marqués
An outdoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel Club Diamante offers 17 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Club Diamante has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
DONDE SIEMPRE - This family restaurant serves breakfast, brunch, and lunch.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 50 to 135 for adults and MXN 50 to 135 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • DONDE SIEMPRE

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 135 for adults, and MXN 50 to 135 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)
  • Rollaway bed fee: MXN 100.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Club Diamante Hotel
Hotel Club Diamante Acapulco
Hotel Club Diamante Hotel Acapulco

Hotel Club Diamante Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 6 out of 18 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nothing was unique. I could have gotten beach-front for the same price as the amount I was charged was twice what was advertised on Travelocity.
Stayed 1 night in Apr 2023

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel excelente, muy bien ubicado, muy limpio, el personal muy amable y atento. Altamente recomendable y que mejor que es pet friendly. Sabrosa comida del restaurante. La alberca muy limpia y templada.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities
La Cercanía con la Arena GNP y el precio.
Stayed 6 nights in Feb 2023

8/10 Good

César

Stayed 1 night in Mar 2023

2/10 Terrible

Samuel

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Si estan pensando en reservar en este hotel deberian considerarlo dos veces, me hospede el 3 de febrero del 2023 y tuve una pesima experiencia, mi reservacion era para la habitación deluxe que incluía 2 camas queen que realmente necesitaba yo pague el precio pero al llegar al hotel me dijeron que no manejaban ese tipo de camas solo tenian matrimoniales, entonces el precio por la habitacion sencilla con 2 camas matrimoniales era mas barato pero no me respetaron ese precio si no el de la habitacion deluxe, en este hotel te ofrecen habitaciones mas caras y cuando llegas te dan la habitacion que ellos quieren y no te haran ningun reembolso, el personal el muy grosero ademas te que quieren cobrar hasta si les pides una toalla extra, en mi experiencia es el peor hotel en el que me haya hospedado no volveria jamas y no lo recomiendo.

10/10 Excellent

lester alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, me sirvió perfecto para mis objetivos

10/10 Excellent

César

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo Recomiendo ampliamente
Muy bien, esta muy cómodo y seguro me encanto la alberca y la atención del personal.
Stayed 1 night in Sep 2022

8/10 Good

roxshanne

Business traveler
Liked: Cleanliness, staff & service
Muy buen servicio, atención, limpieza. La alberca limpia y agradable. Lo único que no supe si además de hotel es una iglesia o algo así. No hubo problema de nada
Stayed 2 nights in May 2022

10/10 Excellent

Álvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y la atención excelente, ven por la comodidad del huésped.
Stayed 2 nights in Dec 2021

6/10 Okay

Juan Carlos

Business traveler
Había un toalla cuando éramos dos personas
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2021

2/10 Terrible

Cuauhtemoc

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me hicieron válida mi reserva
Stayed 1 night in Feb 2021

2/10 Terrible

Cuauhtémoc

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me respetaron mi reserva que según nunca les llego
Stayed 1 night in Mar 2021

10/10 Excellent

Verónica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Muy bueno y agradable
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Hortensia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regreso a ese hotel
Es un lugar muy deprimente. La pintura fea, el estacionamiento parece basurero. Las almohadas horribles. La tv complicada su manejo, las sábanas delgaduchas
Stayed 2 nights in Jan 2020

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio, comodidad y precio👍
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019