Hotel Costa Azul

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costa Azul

Outdoor pool
Exterior
Outdoor dining
Exterior detail
Superior Room, 2 Double Beds | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Horacio Nelson y Parque Norte, S/N, Fraccionamiento Costa Azul, Acapulco, GRO, 39850
  • El Rollo Acapulco
    7 min walk
  • Icacos Beach
    13 min walk
  • Acapulco Convention Center
    13 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    17 min drive

Room options

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 3

Similar properties

About this property

Hotel Costa Azul

3-star hotel in Costa Azul
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a children's pool.
Hotel Costa Azul offers 77 accommodations with safes and hair dryers. Beds feature premium bedding. This Acapulco hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. Hotel Costa Azul features an outdoor pool and a children's pool. This Acapulco hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel Costa Azul has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 295 for adults and MXN 179 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 295 for adults and MXN 179 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Costa Azul Acapulco
Costa Azul Acapulco
Hotel Costa Azul Hotel
Hotel Costa Azul Acapulco
Hotel Costa Azul Hotel Acapulco

Hotel Costa Azul Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 353 reviews" "
Rating 8 - Good. 126 out of 353 reviews" "
Rating 6 - Okay. 21 out of 353 reviews" "
Rating 4 - Poor. 5 out of 353 reviews" "
Rating 2 - Terrible. 5 out of 353 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Stayed 3 nights in Jul 2024

10/10 Excellent

Steven, houston

Stayed 2 nights in Jul 2024

10/10 Excellent

Paty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that it was clean, safe and had big rooms.
Stayed 1 night in Jun 2024

2/10 Terrible

Mireya

Traveled with family
They canceled my reservation
Stayed 1 night in May 2022

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The devotion from the staff to assure that you were completely satisfy with your stay.
Stayed 27 nights in Jan 2022

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
When we first got there we thought it was a big mistake. It’s a motel not hotel. The room faced the sun so you had to keep the curtains closed so it was not the best first impression! Then we went to the pool and loved it. Great bar, nice staff and wonderful breakfast. I have never seen a place so clean they went to exceptionally steps to make sure it was spotless.
Wonderful breakfast
Stayed 1 night in Jan 2022

8/10 Good

Emma

Liked: Property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

David

Stayed 1 night in Jan 2022

10/10 Excellent

ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superclean
Stayed 4 nights in Oct 2021

10/10 Excellent

Russ

Stayed 2 nights in Jul 2021

10/10 Excellent

conney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room that they give me it was really dirty the toilet with blood outside and to many mosquitoes, really bad , when I called at the reception they give it to my another room it was more better and more clean
Stayed 2 nights in Jun 2021

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y conveniente
La habitación era muy limpia y tuvo lo que necesitaba. La recepcionista era muy agradable y me explicó mucho incluso un tour de la Isla Roqueta. La piscina era muy cómoda y el hotel tuvo el estacionamiento abajo de mi habitación. Lo mejor es que el hotel está ubicado aproximadamente 5 minutos a caminar por la playa y alrededor hay restaurantes y un Oxxo para comprar cosas que se necesita.
Stayed 2 nights in Dec 2020

10/10 Excellent

NicholasAMBERGE, Wilbraham Massachusetts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and the people were fantastic 👏 everything was very close by and the beach was only 10 minutes away.
Stayed 2 nights in Oct 2020

10/10 Excellent

GREG

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic~!!!!!
My favourite place to stay in Acapulco for years~!!!
Stayed 2 nights in Mar 2020

10/10 Excellent

MARICRUZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean. Staff was very attentive. I would definitely recommend this hotel. Looking forward to coming back.
Stayed 4 nights in Mar 2020

10/10 Excellent

Marco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito ,limpio y recomendable la verdad la habitacion que me dieron . Muy confortable con excelente cama sabanas limpias , aire acondicionado excelente , pantalla de led muy agusto. Alberca de las mejores de acapulco muy limpia .estacionamiento particular nada de que me ganaron mi lugar que tengo que llegar temprano para ganar buen luego nada de eso hasta la puerta de la habitacion casi me meto a bañar con el auto Lo recomiendo al 10000000 Gracias totales
Stayed 2 nights in Feb 2020

10/10 Excellent

Lisa, Calgary, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool, on a quiet street, always friendly staff
Stayed 5 nights in Jan 2020

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice hotel. Good location, very clean swimming pool, very nice and comfortable rooms. A very recommended place to spend your vacations in Acapulco not too far from Costera but far anough from the noise, hustle and bustle of it. Highly recomended.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just to have a fridge. To put our drinks...etc.but I like the place.
Stayed 3 nights in Mar 2019

10/10 Excellent

BobKat, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding value! I stayed there a week and the total was $280. The property was recently re-done and it is beautiful. The pool is blue and clean. The pool furniture is also very nice. The beverages and snacks at the front desk are reasonably priced. The rooms are modest but very clean. All the employees wear uniforms so it is easy to tell who works there. They have parking for guests on the first floor right next to the room. The parking floor is tiled and I saw them SCRUB it! How many times do YOU scrub your own garage floor. It is almost inappropriate to have ANY complaints or suggestions. I only have two and they are from a male's perspective. Both would add income to the hotel. 1. Install an ice freezer in the front desk area. The vendor would supply the freezer and the hotel could make a profit on each bag of ice sold. The vendor would maintain the ice supply. There is a convenience store two blocks away that sell it for 31 pesos ($1.61). The hotel has an unlimited supply of styrofoam coolers so that would be included with the ice. I bought one before I found out they would let me use one of theirs. (They are from unknowing guests like me that purchased one before asking). Mark up the price of the ice to cover the electricity and profit. 2. Offer a premium coffee maker for rent. Us Americans are coffee drinkers. We like it premium and we like it hot! Or, provide coffee in the front desk area and price it to make money! Add a microwave to zap it when necessary.
Stayed 7 nights in Feb 2019

10/10 Excellent

O, Brooklyn, us

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already wrote about it. The true is that its my second time there in less than a month. And I'll stay here again, its a hidden gem of a hotel. The bed are huge the air conditioner its hidden and doesn't take any space in the room, it has some big windows. The lightning is good, not like some hotel that are so dark even with the few lights on, the shower hot water and bathroom cleanliness is great. And to top it up free parking and one of the best cable tv in Mexico, very good prices and as a little extra the staff is so friendly. Now for the bad they need to put a bath mat towel on the floor of the bathroom and an ironing board and iron and hairdryer in every room. I have fall in love with this place close to everything and a few blocks away from the noise of the main Avenue the costera to be a peaceful place.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wow. This hotel is a hidden gem. The place is beautiful the rooms are so nice and that you can go with your car right to the room or right below it is you got the second floor is so convenient. And that pool is so clean and nice. There was people at the pool all day long from morning to night. The only thing thay i didnt like was that you have to asked for the iron and the ironing board and then they come back for it. Each room should have one and a hair dryer. I love it when I go back it'll be my first choice.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only 2 bath towels and no hand towels issued. A/C was automatically cut off after leaving the room
Stayed 4 nights in Dec 2018