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Hotel Delfines Acapulco by NG Hoteles

2.0 star property

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Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Lobby sitting area
Lobby sitting area
Interior
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • All inclusive
  • Pool

Explore the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
  • Condesa Beach
    ‪5 min walk‬
  • Diana the Huntress
    ‪9 min walk‬
  • Papagayo Beach
    ‪14 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪32 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Bed sheets

Economy Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bed sheets

Standard Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Economy

Bed sheets

Room Economy

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

Bed sheets

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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The price is $66
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$79 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

Hotel Delfines Acapulco by NG Hoteles

Hotel in Costera Acapulco
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a children's pool, and a 24-hour front desk.
Hotel Delfines Acapulco by NG Hoteles offers 60 accommodations with air conditioning. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Some rates at Hotel Delfines Acapulco by NG Hoteles are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Delfines Acapulco by NG Hoteles features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Onsite parking is available (surcharge).

Hotel Delfines Acapulco by NG Hoteles is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:30 AM.
Hotel Delfines Acapulco by NG Hoteles has a restaurant on site.
Room service is available.

All inclusive details

All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350 and a deposit of MXN 1000 per stay
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 130 for adults and MXN 50 for children
  • Self parking fee: MXN 50 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 180 per pet, per night plus MXN 350 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM

Hotel Delfines Acapulco by NG Hoteles Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 11 out of 65 reviews
Rating 2 - Terrible. 18 out of 65 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

OCTAVIO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel!
Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
Stayed 2 nights in Jul 2024

6/10 Okay

Donald

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 2 nights in Jan 2023

2/10 Terrible

Bruno

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, they do not answer the phone. Worst hotel and staff.

2/10 Terrible

Edgar, White Bear Lake

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Stayed 3 nights in Mar 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Stayed 14 nights in Dec 2021

6/10 Okay

Ekaterina

Liked: Cleanliness
Disliked: Staff & service
exta bien por ese precio pero podria ser mejor
la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

6/10 Okay

FERNANDO

Stayed 3 nights in Dec 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para vacaciones, en cuanto a Relacion-Precio, muy facil de acceder, y desplazarse a diversos lugares. Un poco deteriorada la estructura exterior, pero en cuanto las habitaciones son cómodas. Los colchones y algunas almohadas son duras, lo que hace que el descanso no sea el adecuado. De ahí en fuera todo está bien, el trato del personal, la comida que dan en el restaurante es buena y típica del estado. Muy rica
Stayed 2 nights in Dec 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sugey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Estuvo excelente, lo único que pusieran algún repelente contras los moscos
Stayed 3 nights in Oct 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Stayed 3 nights in Jun 2024

4/10 Poor

Adan

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Stayed 5 nights in Jul 2024

6/10 Okay

Adan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.
Stayed 1 night in Aug 2024

4/10 Poor

Hayro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Traveled with family
Disliked: Property conditions & facilities
Cobro excesivo
Cobraron un cargo a un precio muy elevado. Se ensucio una sabana por mi bebé, algo minimo y me cobraron 450 pesos ese pequeño incidente. Es muy excesivo. Le comente que mejor me hubiera dicho y yo llevaba las sabanas a la lavanderia, me sale mas barato. Una mala atención
Stayed 3 nights in Jun 2024

2/10 Terrible

Jorge Antonio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio. Las habitaciones huelen a humedad. No se ve intención de mejorar las habitaciones después de otis
Stayed 3 nights in May 2024

10/10 Excellent

EDGAR GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2024

2/10 Terrible

Val

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Stayed 1 night in Sep 2023

8/10 Good

Valeria rubi

Traveled with partner
Liked: Cleanliness, staff & service
Quedé satisfecha respecto a las necesidades básicas del hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

IRMA

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
Stayed 7 nights in Jul 2023

2/10 Terrible

Lilia Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nefasta
Stayed 5 nights in Jul 2023

6/10 Okay

Alex

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Stayed 2 nights in Apr 2023