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Hotel El Presidente Acapulco

3.5 star property

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Photo gallery for Hotel El Presidente Acapulco

Aerial view
Front of property
Standard Room, Beach View | 1 bedroom, individually decorated, individually furnished, free WiFi
Reception
Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, sun loungers

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$72
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Place, Diana the Huntress
    ‪15 min walk‬
  • Place, Condesa Beach
    ‪17 min walk‬
  • Place, El Rollo Acapulco
    ‪18 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Beach View

Standard Room, Beach View | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Room, Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Miramar

Suite Miramar | 1 bedroom, individually decorated, individually furnished, free WiFi

Suite Miramar

  • 1 bedroom
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Estándar doble vista al boulevard

Estándar doble vista al boulevard | 1 bedroom, individually decorated, individually furnished, free WiFi

Estándar doble vista al boulevard

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel El Presidente Acapulco

3.5-star hotel in Costera Acapulco
An outdoor pool, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a porter/bellhop. Change of towels is available on request.
Hotel El Presidente Acapulco offers 160 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel El Presidente Acapulco features an outdoor pool, a terrace, and a porter. Wireless Internet access is complimentary. This beach hotel also offers pool umbrellas and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel El Presidente Acapulco is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Self parking on site (MXN 130 per night)
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Porter/bellhop

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MXN 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Acapulco El Presidente Hotel
Acapulco Hotel El Presidente
Acapulco Presidente
El Presidente Acapulco Hotel
El Presidente Hotel Acapulco
Hotel Acapulco El Presidente
Hotel El Presidente Acapulco
Presidente Acapulco
Presidente Acapulco Hotel
Presidente Hotel Acapulco
El Presidente Acapulco Hotel Acapulco
Hotel El Presidente
El Presidente Acapulco
Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel
Hotel El Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel Acapulco

Hotel El Presidente Acapulco Reviews

Reviews

4.8
Rating 10 - Excellent. 54 out of 874 reviews
Rating 8 - Good. 106 out of 874 reviews
Rating 6 - Okay. 194 out of 874 reviews
Rating 4 - Poor. 219 out of 874 reviews
Rating 2 - Terrible. 301 out of 874 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is trying to recover from Hurricane Otto (2 years ago) No restaurant, no microwave or coffee pot. Good location and a beautiful beach. Extremely run down.
Stayed 1 night in Jul 2025

2/10 Terrible

Lenic, Lions Bay

Business traveler, Traveled with partner
Disliked: Amenities
No internet available all day long! No drinking water in the rooms
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jose Hernandez

Stayed 3 nights in Jun 2023

2/10 Terrible

pedro

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!
Stayed 4 nights in Mar 2023

2/10 Terrible

Radiant

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy sucio, sobre todo las cortinas, aparte de sucias, rotas, no te dejan tener hielera ni musica en el area de la alberca, el elevador no servía, el hotel el general está muy deteriorado, el internet no funciona, pesima experiencia, mejor me hubiera hospedado en el Calinda Beach.
Stayed 3 nights in Jan 2023

4/10 Poor

leticia, Chula vista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big rooms with huge Balcony. excellent location.
Stayed 2 nights in Dec 2022

8/10 Good

Raul

Stayed 3 nights in Jul 2022

2/10 Terrible

Sylvia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horror film

The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com
Stayed 2 nights in Jul 2022

4/10 Poor

gilbert

Liked: Room comfort
Disliked: Staff & service

The negatives outweighed the positives

The only thing I liked was the ocean view and being a stone throw away from the beach. NOTHING ELSE. I came very close to cancelling, due to a few reasons inluding the room not being ready at the time indicated and even after they told me to come back and they still made me wait almost 30 minuits after. I kept having issues with the key card as well and my frustration level was getting a bit high. They kept my I.D without telling me and thought I had lost it before retracing my steps and leading me back to reception. They were not clear that they keep your I.D as guarantee, For what? no place has ever done this out of hundreds of hotels I've stayed at. I was also annoyed with their no outside food or drink policy, but I saw people with coolers in the pool. So pretty much you have to sneak in the goods like contraband. Honestly I would only return here out of sheer desperation.
Stayed 1 night in May 2022

4/10 Poor

JOSE ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gustó la amabilidad de los empleados. Son amigables y serviciales.No me gustaron las instalaciones. Son viejas y obsoletas. la piscina es vieja y se ve descuidada, el agua se ve turbia. No hay aire acondicionado en la recepción, ni en las áreas comunes, los elevadores están muy viejos. Los muebles de las habitaciones son del siglo pasado, en la tv de la habitación solo se ven 3 canales. La señal de wifi es totalmente inestable, intermitente, es inservible. la herrería del balcón de la habitación está vieja y oxidada. la apariencia exterior del hotel es de total abandono. En general las instalaciones del hotel son lamentables y deprimentes.
Stayed 3 nights in May 2022

2/10 Terrible

Florinda

Stayed 1 night in Apr 2022

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Nice , clened and staff helpful.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en muy malas condiciones, olor a drenaje y acabados viejos y deteriorados.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at El Presidente hotel in Acapulco. Old, dirty and bad service. Absolutely no money has gone into modernizing the hotel and this hotel was built in 1957! Have nothing positive to say about our stay there!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room we noticed that our room had a rusty A/C until that was hanging on the ceiling that had been repaired with ducked tape. When I was about to go to sleep I noticed that my pillow had foundation and their was a handprint on the wall. We didn’t receive enough towels and we only got a bedsheet. I tried to shorten my stay at the hotel. A day before leaving I witnessed our vehicle being brought back the driver spoke to an employee and then they took back the car around after 20minutes. Right after we drove out of the hotel we were stopped by a crooked cope and tried to charge us 1500 pesos otherwise we was going to keep our drivers license. We said that we didn’t know what he was saying and requested that we’d go to the embassy. It was about a block away. Once we arrived I explained what happened and the cope removed the ticket without a charge.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience had to leave 2 days in advance with no refund or compensation of any kind
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in May 2021

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness, room comfort

Stunning view

The location was excellent, within close proximity to Starbucks for coffee. The view of the bay is amazing! The hotel had rules that prevented outside food from being brought into the rooms, which was inconvenient as I was traveling with an 85 year old grandparent.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
No new towels on a daily basis. Not allowed to get any type of food at any time insude your toom. Super noisy AC. No beach towels. Very mean and unprofessional staff overall. Got trapped in the elevator due to a blackout and no one care to check the elevators. The worse hotel ever in my entire life.
Stayed 3 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in staff was rude and unorganized. building is old needs alot of work done. they close the beach acess and pool at 8pm parking fills up and once its full you have to find your own parking somewhere else.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR AWAY!!!

Worst experience with a hotel ever, STAY AWAY!!! Room was disgusting! Bed was dirty, floor had sand everywhere, bathroom was falling apart and looked like it was from the 60’s, curtains were ripped and falling down, and to top it all off the room smelled like something died in it! We ended up checking out immediately after seeing the room and checking into Fiesta Americana down the street. I would HIGHLY recommend this hotel, after hearing about our experience the upgraded us for FREE to a King Suite room!
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2020

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presidente stay

Great location and view
Stayed 1 night in Nov 2020