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Hotel Hacienda Maria Eugenia Acapulco

3.0 star property

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Photo gallery for Hotel Hacienda Maria Eugenia Acapulco

Outdoor pool
Reception
View from property
Family Sextuple | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
176 Av. Costera Miguel Aleman, Colonia Fraccionamiento Magallanes, Acapulco, GRO, 39670
  • Diana Galleries Mall
    ‪1 min walk‬
  • Diana the Huntress
    ‪4 min walk‬
  • Condesa Beach
    ‪5 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪32 min drive‬

Room options

View all photos for Family Quintuple

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Quintuple

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Sextuple

Family Sextuple | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Sextuple

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Hacienda Maria Eugenia Acapulco

3-star hotel in Costera Acapulco
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services, and a children's pool.
Hotel Hacienda Maria Eugenia Acapulco offers 64 air-conditioned accommodations with complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Hacienda Maria Eugenia Acapulco features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and an arcade/game room.

Hotel Hacienda Maria Eugenia Acapulco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
Maria bonita - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 189 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria bonita

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 189 for adults and MXN 95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia Acapulco Hotel
Hotel Hacienda Maria Eugenia Acapulco Acapulco
Hotel Hacienda Maria Eugenia Acapulco Hotel Acapulco

Hotel Hacienda Maria Eugenia Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 175 reviews
Rating 8 - Good. 47 out of 175 reviews
Rating 6 - Okay. 33 out of 175 reviews
Rating 4 - Poor. 11 out of 175 reviews
Rating 2 - Terrible. 14 out of 175 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Nora

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, there are no locks on the door, just a fastener which allows the door to crack open. This made me feel unsafe at night since the hotel is pretty open to the public. Second, the beds are the old spring-type and they had hills and bumps, it was hard to fall asleep. Lately, the wifi signal does not penetrate the room. The only place I was able to connect was right at the door or outside in the hallway.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Moisés Enriqueno

Traveled with family and small children
Disliked: Cleanliness
This property didn’t provide hand soap hot water is limited, at time of reservation said property parking is available the reality wasn’t true.
Stayed 1 night in Jan 2024

8/10 Good

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

J Crisol

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2021

8/10 Good

julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
Tried this modest hotel a couple times, good enough for the price, lots a stores and restaurants to walk to. Great location.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel was unique rustic and old but dated. Communication was difficult, had to pay extra for fridge, hot plate and dishes. No hair dryer and the pool was mediocre, not enough lounge chairs but very busy on the week ends and way to noisy. You could hear through the walls.
Stayed 21 nights in Feb 2020

6/10 Okay

Brian, San Francisco

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It's in the city center and the room rates are very economical. However, my bathroom smelled of sewer gas!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great ! Right in the center of Acapulco. Clean. Great pool !
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 14 nights in Jan 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities
falta mantenimiento al hotel lugar limpio, excelente agua caliente muy buena ubicación
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y accesible.
Stayed 3 nights in Aug 2024

6/10 Okay

Roberto

Business traveler
No tienen agua caliente y cuando te bañas el agua no está fría, está helada. No sé ven bien todos los canales de tv de paga. Todo lo malo que tienen es por el huracán OTIS, lo cual no es cierto.
Stayed 2 nights in Sep 2024

2/10 Terrible

Luis armando

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel esta deteriorado, le falta mantenimiento. Se ve muy diferente a las fotos que tiene la aplicacion. No tiene spa ni estacionamiento como lo anuncian. En la habitacion no cerraba la puerta del baño, no funcionaba la tv, ni el baño. Cada que le jalaba al baño tenia que estar acomodando el sapo para que no se callera el agua, no tenia telefono y habia que estar bajando a recepcion cada que necesitaba me ayudaran con la tv u otra cosa. La caja de seguridad solo en recepcion. En la noche habia huespedes muy ruidosos que no dejaban dormir ni descansar. En la comida los frijoles estaban agrios. No recomiendo el hotel, es caro para el servicio que dan.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio de sus empleados excelente, muy amables y corteses. Me encanto
Stayed 1 night in Aug 2024

8/10 Good

Isaac

Traveled with family
Liked: Cleanliness
Está dentro del rango promedio, sentí solo un poco elevado su precio pro noche
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivanhoe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio, gente amable!!
Stayed 3 nights in Aug 2024