An indoor pool, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Change of towels is available on request.
Hotel Lu offers 25 accommodations with air conditioning. This Acapulco hotel provides complimentary wired Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Hotel Lu features an indoor pool and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
Hotel Lu is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Lu Hotel
Hotel Lu Acapulco
Hotel Lu Hotel Acapulco
Hotel Lu Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 13 reviews" "
10 - Excellent
7
Rating 8 - Good. 2 out of 13 reviews" "
8 - Good
2
Rating 6 - Okay. 2 out of 13 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 13 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
7.6/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Vital
Feb 11, 2023
Vital
Stayed 4 nights in Feb 2023
10/10 Excellent
David
Nov 4, 2021
David
Stayed 1 night in Nov 2021
6/10 Okay
Alhy
Dec 27, 2022
Liked: Cleanliness, staff & service
Alhy
Stayed 2 nights in Dec 2022
6/10 Okay
Verified traveler
Traveled with family
Dec 24, 2022
Liked: Room comfort
Disliked: Cleanliness, staff & service
Falto agua caliente
No había agua caliente, pero si tiene una bonita terraza
Verified traveler
Stayed 3 nights in Dec 2022
8/10 Good
Xochitl
Traveled with family
Oct 18, 2022
Liked: Staff & service
Me gusta que es un
Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida
El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks
la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible
Increíble verme en la mañana