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Hotel Suite Jazmin

2.5 star property

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Photo gallery for Hotel Suite Jazmin

Premium Room, 2 Bedrooms, Kitchen, Poolside | In-room safe, laptop workspace, blackout drapes, free WiFi
Premier Room, 2 Bedrooms, Kitchen, Tower | In-room safe, laptop workspace, blackout drapes, free WiFi
Premium Room, 2 Bedrooms, Kitchen, Poolside | In-room safe, laptop workspace, blackout drapes, free WiFi
Premium Room, 2 Bedrooms, Kitchen, Poolside | Private kitchen | Cookware/dishes/utensils
Interior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
$50
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Vicente Yanes Pinzón, 274 y 276, Fracc Magallanes, Acapulco, GRO, 39670
  • Place, Diana Galleries Mall
    ‪1 min walk‬
  • Place, Diana the Huntress
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪3 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪49 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, free WiFi

Basic Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Living area | 32-inch flat-screen TV with cable channels, TV

Junior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room, 2 Bedrooms

Senior Room, 2 Bedrooms | In-room safe, laptop workspace, blackout drapes, free WiFi

Senior Room, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Bedrooms, Kitchen, Poolside

Premium Room, 2 Bedrooms, Kitchen, Poolside | In-room safe, laptop workspace, blackout drapes, free WiFi

Premium Room, 2 Bedrooms, Kitchen, Poolside

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Premier Room, 2 Bedrooms, Kitchen, Tower

Premier Room, 2 Bedrooms, Kitchen, Tower | Private kitchenette | Cookware/dishes/utensils

Premier Room, 2 Bedrooms, Kitchen, Tower

  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Hotel Suite Jazmin

Hotel in Costera Acapulco
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hotel Suite Jazmin offers 50 air-conditioned accommodations with safes and blackout drapes/curtains. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Hotel Suite Jazmin features 2 outdoor swimming pools. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

60 meeting rooms are available. This Acapulco hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Suite Jazmin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Hotel Suite Jazmin has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Optional golf privileges

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 for adults and MXN 115 for children
  • Self parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Suite Jazmin Hotel
Hotel Suite Jazmin Acapulco
Hotel Suite Jazmin Hotel Acapulco

Hotel Suite Jazmin Reviews

Reviews

6.4
Rating 10 - Excellent. 17 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 7 out of 60 reviews
Rating 2 - Terrible. 15 out of 60 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is dirty they sale Something completely different th picture of the room are completely different a what you get washer and dryer at the middle of the room whit no insulation floor dirty bathroom dirty hair on the shower from the last guest is the worse experience is my life
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv service. Hot water was not always available. Bed is a boxspring. Air conditioner remote was broke. Oven/stove didn't work. Swimming pool area is not what advertise. I advise to pay the extra money it costs to stay at Emporio hotel, nearby.
Stayed 7 nights in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay here if you're fred flinstone. Horrible Hotel

decided to give this hotel another try. I should of stuck with my other disappointment of this hotel. 1st I had requested an earlier check in which the hotel approved upon arrival the night person at the desk charged me 500 pesos for checkin early. I was not given the room I had booked which was 2 beds and i was given a 1 bed. the beds are very old and uncomfortable like sleeping on a log bed. the pillows were thin as paper and im not exagerating. i requested extra pillows and was denied i was told they didnt have any. had no room service therefore no clean towels. i had made prepaid reservation and i was told the hotel could not charge my prepaid reservation with the virtual card that was provided. therefore i had to pay again with my personal card. and now im waiting to be refunded from my third party reservation. will not stay at this property ever again...
Stayed 2 nights in Aug 2023

2/10 Terrible

Karen

Stayed 2 nights in May 2022

2/10 Terrible

Kirkland

Stayed 1 night in Jun 2021

2/10 Terrible

Maria

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
this was my 3rd time staying here. and it had been ok the other 2 times. this time the air-condition didn't work, the shower had either hot water or scalding water. in all 3 rooms that I was in. every time I called they sent a housekeeper to check nothing was done. I had booked for 7 nights only stayed 3 nights. I couldn't sleep my last night i had to move the couch right underneath the A/C in order to get some cool air. my room was non refundable and the hotel didn't have the courtesy to refund 3 nights. will never stay here again.
Stayed 7 nights in Jun 2021

8/10 Good

MIGUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Perla itzel

Stayed 1 night in Sep 2025

8/10 Good

Daniela Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel Solo falta que arreglen sus televisiones por qué la que me tocó se escuchaba horrible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Enriqueta

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien que con gusto volveríamos a reservar aquí
Stayed 5 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nos gustó la ubicación y que cuenta con suites con cocina y doble habitación. Malo muy malo que, aunque "limpian" diario las chicas, el mantenimiento y condiciones del hotel son muy sucias, por ejemplo cortinas, cocina, canceles, ventiladores de techo. Un ventilador no funcionaba y el aire acondicionado solo había en la recamara. La tv a veces se veía y a veces no, lo mismo el Internet. Las habitaciones que dan hacia la calle de la plaza que está a un costado pésimas por el ruido que se mete a las 5:00am.
Stayed 3 nights in Aug 2025

8/10 Good

GILBERTO

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

BRANDON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está bien, solo que si deberían de dar mejor mantenimiento a su baños de la habitación, lo demás está excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

MariaIdolina

Stayed 1 night in Aug 2025

10/10 Excellent

MariaIdolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena la estancia

Stayed 2 nights in Aug 2025

4/10 Poor

Yareli

Disliked: Staff & service, amenities, property conditions & facilities
Reciben súper cortantes, como si te estuvieran haciendo un favor No te dan información de primera vez , como clave de internet, ubicación de alberca , no le explican al cuarto de junto que las puertas que conectan las habitaciones no se deben intentar abrir Me mandaron al segundo condominio en dónde no hay nadie en recepción y no llega el internet
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando

Stayed 2 nights in Jul 2025

8/10 Good

Vicente

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Todo bien, la ubicación era muy buena para el asunto al que íbamos
Stayed 1 night in Jun 2025

4/10 Poor

Hector M

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

N/ C

Stayed 2 nights in May 2025

2/10 Terrible

Kony

Traveled with partner
Disliked: Cleanliness, amenities
El check in fue demasiado tardado, querían que volviera a realizar el pago aún después de haber mostrado el recibo expedido o por Expedia donde decía que la reservación ya estaba pagada
Stayed 1 night in Jun 2025

2/10 Terrible

Alan Fabian

Stayed 1 night in Oct 2024

6/10 Okay

Rubén

Stayed 3 nights in Aug 2024