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Hotel Suite Jazmin

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Suite Jazmin

Aerial view
In-room safe, laptop workspace, blackout drapes, free WiFi
32-inch flat-screen TV with cable channels, TV
Sundeck
Junior Studio Suite | In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Vicente Yanes Pinzón, 274 y 276, Fracc Magallanes, Acapulco, GRO, 39670
  • Diana Galleries Mall
    1 min walk
  • Diana the Huntress
    3 min walk
  • Playa El Morro
    5 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    32 min drive

Room options

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, laptop workspace, blackout drapes, free WiFi

Junior Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Shared Dormitory, 2 Bedrooms

Family Shared Dormitory, 2 Bedrooms | In-room safe, laptop workspace, blackout drapes, free WiFi

Family Shared Dormitory, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Kitchen, Poolside

Presidential Room, 2 Bedrooms, Kitchen, Poolside | In-room safe, laptop workspace, blackout drapes, free WiFi

Presidential Room, 2 Bedrooms, Kitchen, Poolside

  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

Superior Quadruple Room, 2 Queen Beds | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, free WiFi

Basic Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Cabin, 2 Bedrooms, Kitchen, Tower

Presidential Cabin, 2 Bedrooms, Kitchen, Tower | In-room safe, laptop workspace, blackout drapes, free WiFi

Presidential Cabin, 2 Bedrooms, Kitchen, Tower

  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Pool

Capital O Verdemar

Pool
Spa
Pet friendly
Kids pool
3.5 out of 5, Good, (71)
The price is $38
per night
$48 total
includes taxes & fees
Dec 7 - Dec 8
Capital O Verdemar

About this property

Hotel Suite Jazmin

Hotel in Costera Acapulco
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hotel Suite Jazmin offers 50 air-conditioned accommodations with safes and blackout drapes/curtains. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Hotel Suite Jazmin features 2 outdoor swimming pools. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

60 meeting rooms are available. This Acapulco hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Suite Jazmin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Hotel Suite Jazmin has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Optional golf privileges

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 for adults and MXN 115 for children
  • Self parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Suite Jazmin Hotel
Hotel Suite Jazmin Acapulco
Hotel Suite Jazmin Hotel Acapulco

Hotel Suite Jazmin Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 12 out of 38 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv service. Hot water was not always available. Bed is a boxspring. Air conditioner remote was broke. Oven/stove didn't work. Swimming pool area is not what advertise. I advise to pay the extra money it costs to stay at Emporio hotel, nearby.
Stayed 7 nights in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay here if you're fred flinstone. Horrible Hotel
decided to give this hotel another try. I should of stuck with my other disappointment of this hotel. 1st I had requested an earlier check in which the hotel approved upon arrival the night person at the desk charged me 500 pesos for checkin early. I was not given the room I had booked which was 2 beds and i was given a 1 bed. the beds are very old and uncomfortable like sleeping on a log bed. the pillows were thin as paper and im not exagerating. i requested extra pillows and was denied i was told they didnt have any. had no room service therefore no clean towels. i had made prepaid reservation and i was told the hotel could not charge my prepaid reservation with the virtual card that was provided. therefore i had to pay again with my personal card. and now im waiting to be refunded from my third party reservation. will not stay at this property ever again...
Stayed 2 nights in Aug 2023

2/10 Terrible

Karen

Stayed 2 nights in May 2022

2/10 Terrible

Kirkland

Stayed 1 night in Jun 2021

2/10 Terrible

Maria

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
this was my 3rd time staying here. and it had been ok the other 2 times. this time the air-condition didn't work, the shower had either hot water or scalding water. in all 3 rooms that I was in. every time I called they sent a housekeeper to check nothing was done. I had booked for 7 nights only stayed 3 nights. I couldn't sleep my last night i had to move the couch right underneath the A/C in order to get some cool air. my room was non refundable and the hotel didn't have the courtesy to refund 3 nights. will never stay here again.
Stayed 7 nights in Jun 2021

2/10 Terrible

Juan Alberto

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No había internet, no había tv, el hotel olía mal y el cuarto se sentía sucio, incluso había cabellos en la cama. El personal muy amable
Stayed 2 nights in Jun 2024

4/10 Poor

MARCO ANTONIO

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
le falta mantenimiento
Stayed 3 nights in May 2024

8/10 Good

Lidia

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento, limpieza, no sirve el televisor y no sirve el wifi, la caja fuerte estaba rota, no sirve el ventilador, la atención de Mary fue excelente.
Stayed 1 night in May 2024

8/10 Good

Alberto

Traveled with family and small children
Liked: Cleanliness, amenities
Siempre me ha gustado hospedarme en ese hotel pero esta vez si dejo algobque desear, el aire acondicionado de uno de los cuartos tiraba mucha agua, el ventilador no se pudo prender y el refrigerador no enfriaba, soo9 el congelador enfriaba pero no congelaba, son algunos aspectos pero de alli en fuera me gustó mi estadia en el hotel Suites Jazmin Acapulco
Stayed 3 nights in May 2024

10/10 Excellent

Nicanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento y hotel muy agradable y sin ruido, lo recomiendo ampliamente
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precios ligeramente elevados en la contratación de tiempo extra en la habitación, fuera de eso todo excelente
Stayed 1 night in Feb 2024

6/10 Okay

Alexis

Disliked: Cleanliness, staff & service
No ofrece lo que dice.
Deberían mostrarse disponibles hasta que esté todo al 100, ofrecen cocina, pero no hay gas, por ende agua caliente, nos mencionaron que al segundo día ya estaría ese servicio y preguntamos y despotamente dijeron “pues cuando lo arreglen”, tampoco hay servicio de TV, línea telefónica e internet. De igual forma cabe destacar que había cucarachas, pésimo y sin olvidar que te cobran el precio completo de la habitación.
Stayed 3 nights in Jan 2024

6/10 Okay

Alejandro

No tenían agua caliente, el elevador no servía y el estacionamiento no es gratis
Stayed 4 nights in Dec 2023

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Falta mantenimiento pintura, regaderas para tener un mejor aspecto
Stayed 4 nights in Dec 2023

10/10 Excellent

Ignacio

Stayed 2 nights in Oct 2023

8/10 Good

Francisco Santos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación y dos albercas
Stayed 2 nights in Jul 2023

2/10 Terrible

Antonio de Jesus

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue pésima siempre, solo la señora de limpieza fue amable con nosotros. Los demás bien feo que nos trataron.
Stayed 2 nights in Feb 2023

4/10 Poor

Juan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente.
Stayed 1 night in Feb 2023

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, room comfort
Reseña
La habitacion pequeña, un baño grande, tv con cable al momento no servia por un conector deteriorado, pocas opciones para conectar dispositivos moviles, la toalla de baño deshilachada, en ubicación esta muy centrico y no alejado de la costera
Stayed 1 night in Dec 2022

8/10 Good

Jorge Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia relativamente satisfactoria.
Estuve en excelente ubicación en Suites Jazmín Acapulco, aunque el Aire Acondicionado ( equipo de ventana) estuvo muy ruidoso, El colchón de la cama debió ser más firme.
Stayed 1 night in Dec 2022

8/10 Good

Mario

10/10 Excellent

Juan carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto muy grande muy agradable fácil de llegar y muy buena comodidad
Stayed 2 nights in Dec 2022

2/10 Terrible

Araceli

Stayed 1 night in Nov 2022

10/10 Excellent

Allan

Stayed 2 nights in Nov 2022