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Hotel Villavera

3.0 star property

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January 2025

Photo gallery for Hotel Villavera

Indoor pool, outdoor pool
Standard Room | Select Comfort beds, in-room safe, desk, free WiFi
Property grounds
Sport court
Sport court

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Lomas del Mar #35, Acapulco, GRO, 39690
  • Icacos Beach
    8 min walk
  • Acapulco Golf Club
    10 min walk
  • Acapulco Convention Center
    18 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    30 min drive

Room options

View all photos for Standard Room

Standard Room | Select Comfort beds, in-room safe, desk, free WiFi

Standard Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

Casa Lisa by Villa Vera

Pool
Pet friendly
Free WiFi
Air conditioning
3.5 out of 5, Good, (22)
The price is $115
per night
$138 total
includes taxes & fees
Dec 11 - Dec 12
Casa Lisa by Villa Vera

About this property

Hotel Villavera

3-star hotel in Costera Acapulco
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Hotel Villavera offers 14 accommodations with safes and hair dryers. Beds feature Select Comfort mattresses. 32-inch flat-screen televisions come with cable channels. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to an indoor pool and an outdoor pool, Hotel Villavera provides a sauna and a fitness center. This beach hotel also offers a terrace, a garden, and laundry facilities. Onsite self parking is complimentary.

Hotel Villavera has designated areas for smoking.

Villavera - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Villavera

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 01 and June 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Villa Vera B Hotel Acapulco
Hotel Villavera Acapulco
Hotel Villavera
Villavera Acapulco
Villavera
Villa Vera by B
Hotel Villavera Hotel
Hotel Villavera Acapulco
Hotel Villavera Hotel Acapulco

Hotel Villavera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 107 reviews" "
Rating 8 - Good. 32 out of 107 reviews" "
Rating 6 - Okay. 19 out of 107 reviews" "
Rating 4 - Poor. 15 out of 107 reviews" "
Rating 2 - Terrible. 10 out of 107 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old place. The AC didn’t work well. The grounds of the hotel look like they were once nice but are run down and the gardens are a mess. I wont be back
Stayed 1 night in Aug 2019

2/10 Terrible

Jose, Chicago

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nicely located near a lot of local restaurants and the beach. Lots of hidden fees and does not have the amenities mentioned on Expedia. No Internet in the rooms. You have to go to the lobby for that. And that’s far. AC semi work. Gym does not exist. And pools are out of order. For maintenance. Not happy at all. Won’t recommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Property is old...need improvements....no wifi on rooms...
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DO NOT BOOK THIS HOTEL, Was very disappointed stay there
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a relaxing place and close to everything. We loved it qnd the crew was great
Stayed 5 nights in May 2018

8/10 Good

Dominic, World Citizen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and Refreshing
I love to travel and often times my plans are last minute; if at all in existence. My most recent "travel on a whim" experience was a road trip from Mexico City to Acapulco. I decided to spend (4) nights in Acapulco for some much needed R&R after (quite honestly) partying in Mexico City. I searched for accommodations by amenities and (1) property had what I was looking for. Villa Vera Acapulco. I am an avid tennis fan and player and this property has (2) clay courts available for rental with or without a tennis pro. There is also several pools and the property is located within walking distance of Condesa Beach. I don't want to talk about my rental car experience before arriving to Acapulco, but what I do want to mention is that when I finally made it to Acapulco, the staff at Villa Vera were amazingly calm and accommodating with me (I was tired and frustrated. I'm human). Throughout my (4) night stay, every member of the Villa Vera staff continued this 5star level of customer service. One of my taxi drivers in Acapulco said that the beach city has not seen a lot of non-Mexican tourists in over (20) years. Many travelers are opting for Cancun, Puerto Vallarta, and Cabo San Lucas instead. I am, however, very happy with Acapulco and Villa Vera! Highly recommended. The manager Amaury is amazing and he speaks English if your Spanish is not up to par.
Stayed 4 nights in Mar 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good for the money paid.
overall the stay was good. only had a couple of issues. the shower head was not working for 2 days had to shower against the wall but they later changed it and it was good. I had no wifi for my whole stay. i was told that it didnt reach as far as my room. I was in one of the villas. I would still return to this hotel.
Stayed 6 nights in Sep 2017

10/10 Excellent

M.K, Boston Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is one of the best l have stayed at. The room were the biggest and the best layed out I have ever stayed in and the food was great and Everyone in the hotel was also very helpful and always there when you needed them with a smile. Location was excellent to,and everything in all was a beautiful experience Thank you Villa Vera ,l will be back ;)
Stayed 7 nights in Aug 2017

6/10 Okay

ruven, mexico city

Liked: Cleanliness, staff & service, room comfort
Good Deal
Even though this hotel isn't close to te beach I consider it a good deal because it's not expensive and the rooms are nice. Although the hotel looks old it is very clean and well maintained. I didn't like that the check out time is at 10 am (although you can leave at 12pm).

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were polite enough, but the rooms were a tad grubby. The food wasn't very good. The food had a general old school feel to it, like they weren't too fussed about upkeep. Considering we got the room at half price it was not impressive. To pay any more than we did, we'd be getting ripped off...

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Acapulco Villa Vera
Pools not kept in swimming condition.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay hotel if on a budget.
The room was very large and bed very comfortable. However, the property itself is showing it's very old age. The pool is the old concrete style with blue tiling. The lower pool wasn't even filled properly, about 3 feet lower than the filtering vents. Paint is peeling everywhere you look around the complex. It's a short 5 minute walk down to the main avenue but taxi's will still try to rip you off just for going uphill for a 1 minute drive. Hotel manager tried ripping me off when I asked for a second room for one night to allow a friend of mine to stay one night that the hotel in her own room. Tried charging me 6 times what I paid when the place was completely vacant being off season and quite frankly no one seemingly wanting to stay there.

4/10 Poor

Bryan, Richmond, VA

Liked: Cleanliness
Disliked: Room comfort
Nice hotel, nice people, BUT!
The BAD 1. broken ice bucket and I had to walk to the restaurant up a hill to get ice 2. NO HOT WATER and I complained on the first night and was not fixed second night so I switched hotels 3. fridge wasn't that cold or maybe I put to many warm groceries 4. NO phone in room so I had to use my cell phone to call front desk and luckily I had mexican sim card. 5. staff thought all these issues was no big deal and seamed confused when I complained and had a "well this is how it is here at villa vera by B" kinda attitude and the staff acted like it seemed crazy to just go buy a phone for my room like the hotel could not afford it at this time The GOOD nice price, nice looks, nice pool, ok staff

2/10 Terrible

L, Chicago IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! A nightmare.
make sure you can get your money back after you arrive if you book this hotel.

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Cumple con el propósito de pasar la noche, pero las condiciones de la habitación deja mucho que desear, la regadera no servia, tampoco salía agua caliente y las toallas estaban viejas y un poco rotas.
Stayed 1 night in Mar 2021

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico
Excelente
Stayed 1 night in Feb 2021

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
En general muy bien, el personal del hotel muy atentos y en especial la gerente muy profesional y amable, claro que volveré.
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xecekent
Todo perfecto
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
ESTA MUY ABANDONADO EL HOTEL LE FALTA MANTENIMIENTO Y SERVICIOS EN GENERAL UN SERVICIO MALO
Stayed 2 nights in Feb 2020

2/10 Terrible

jlg, Monterrey

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE! ES UN MOTEL NO UN HOTEL, ESTA ABIERTO, TU PUERTA DA A LA CALLE PUBLICA, MUY PERO MUY VIEJO, SIN MANTENIMIENTO, SIN BARRER NI TRAPEAR TU HABITACIÓN, EL BAÑO CON FUGA TODO EL PISO INUNDADO, MUEBLES Y CAMAS SUMAMENTE VIEJOS, LA HABITACIÓN SIN TELÉFONO, LAS CORTINAS MANCHADAS DE HUMEDAD, ESPANTOSO.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Aunque lleguemos a las 15:30 (check in desde 15:00) no había nadie a la recepción, el proceso total de nuestro checkin duro casi 2 horas! Las instalaciones no justifican el alto precio. Even though we arrived at 15:30 (check in starts at 15:00) there was nobody at the reception, the total process of hour check in took about 2 hours! The installations do not justify the high price.
Stayed 1 night in Dec 2019

4/10 Poor

Elideth

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No es lo que presume
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pésimo servicio. El restaurante lo cierran a las 2.. te dan los cuartos hasta mero arriba.. q pena. Tan lindo hotel. Gente desorganizada
Stayed 4 nights in Dec 2019