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Las Torres Gemelas Acapulco

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Torres Gemelas Acapulco

Sundeck
On the beach
View from property
Family Room | View from room
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Costera Miguel Aleman 93, Acapulco, GRO, 39360
  • Icacos Beach
    8 min walk
  • Acapulco Golf Club
    9 min walk
  • Diana the Huntress
    11 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    28 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, individually decorated, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, individually decorated, iron/ironing board

Family Quadruple Room

  • 517 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room Standard With Partial Sea View

1 bedroom, minibar, individually decorated, iron/ironing board

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s) and 1 Twin Bed(s)

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Aerial view

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includes taxes & fees
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About this property

Las Torres Gemelas Acapulco

3-star hotel in Costera Acapulco
Spend the day playing on the beach then return to dine at one of Las Torres Gemelas Acapulco's 2 restaurants.
Las Torres Gemelas Acapulco offers 600 air-conditioned accommodations with minibars and complimentary toiletries. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 3-star hotel have kitchenettes with cookware/dishes/utensils and dishwashers. Bathrooms include showers.

This Acapulco hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A computer station is located on site and wireless Internet access is complimentary. In addition to a children's pool, Las Torres Gemelas Acapulco provides an outdoor pool and a fitness center. This beach hotel also offers a terrace, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

Las Torres Gemelas Acapulco is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
VistaMar - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack Bar La Cabana - This beachfront restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 110 per day)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 210 for adults and MXN 120 for children
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Snack Bar La Cabana
  • VistaMar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 210 for adults and MXN 120 for children
  • Valet parking fee: MXN 110 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Las Torres Gemelas
Las Torres Gemelas Acapulco
Las Torres Gemelas Hotel
Las Torres Gemelas Hotel Acapulco
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Acapulco
Las Torres Gemelas Acapulco Hotel Acapulco

Las Torres Gemelas Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 85 out of 1002 reviews" "
Rating 2 - Terrible. 102 out of 1002 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unprofessional, dirty roms,food and drinks overpricing
Stayed 2 nights in Sep 2024

4/10 Poor

evelia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did like the views stunning. The bathroom neede a lots of service. The staff was not very pleasant and the service as well other then that everything else war great
Stayed 4 nights in Sep 2024

6/10 Okay

JOSE, GARDENGROVE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beachfront view is 5 stars. Location is great many restaurants to dine in. Super clean hotel overall and the pools were my favorite spot. The only takeaway is parking lot is limited and parking spaces are narrow.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didn't like the beach wasnt wheelchair accessible thru the pool area
Stayed 3 nights in Jul 2024

8/10 Good

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and maybe food options around
Stayed 3 nights in Jul 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevators are down somedays but they try to work on the problem by having staff attend to elevator on reception floor. However, going back down can be a huge hassle- especially if you’re on a top floor. Shower head was completely ruined, water spraying in all directions. Lights for bathroom mirror would turn on but would dim completely out within a few seconds. Not much amenities but store/restaurants connected was of great convenience. Pretty view from balcony with the occasional stingrays sighting! Overall an average ok stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

BRENDA

Stayed 3 nights in Jun 2024

8/10 Good

JUAN

Liked: Cleanliness, property conditions & facilities
No towels in room when checked in, next day they did service picked up dirty towels but did not leave any towels again had to call for them
Stayed 2 nights in May 2024

4/10 Poor

Mateos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing nearby
Stayed 3 nights in Apr 2024

8/10 Good

Lucely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Faby

Stayed 3 nights in Apr 2024

6/10 Okay

Faby

Traveled with family and small children, Traveled with family
Liked: Staff & service
The first rooms we got were old. It had old appliances and in one room there was a big puddle of water and it smelled like fish. The good thing was that they were able to give us different rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 5 nights in Apr 2024

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful view from the hotel just not too much to explore walking wise
Stayed 2 nights in Apr 2024

10/10 Excellent

Lacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing. Just long wait for elevators and check in.
Stayed 2 nights in Mar 2024

6/10 Okay

GPM

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the ocean view.. staff service the are confuse they maje ypu sing so many unnecesary paper work for everything you do they need to work in do improments in te property is very old and is nt related with the clima event they still have room key a regular key no electronic key wich is not cnlofortable they need to work hard t9 compete with other places in mexico.
Stayed 1 night in Mar 2024

6/10 Okay

Santos

Disliked: Cleanliness
Stayed 6 nights in Feb 2024

6/10 Okay

Eduardo

Stayed 2 nights in Oct 2023

2/10 Terrible

Jocelyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nothing like the pictures. Rooms are dingy and dirty. Stains on the walls and furniture. Extremely outdated. Everything looks like it was caked in white paint, the lobby is sad. Needs an EXTREME facelift. Will not be staying here again. Not nice or pretty at all. Owners should really invest in a remodel as it would bring the place back to life. Stayed with my 9 month who possible did get a fungal infection idk :( 0/10

10/10 Excellent

Pedro Antonio

Stayed 1 night in Sep 2023

4/10 Poor

Martha

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

4/10 Poor

jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Eduardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I rented 3 Rooms and one of them had a very bad smell and had a water leak in the bathroom and they reported 3 times to customer service and they never came to check
Stayed 2 nights in Jul 2023

6/10 Okay

Karime

Traveled with family
Liked: Staff & service
Found a few insects in the room, sheets on one bed where reap, and the bed had a sunk part on the right side, the draining on the shower was so slow.
Stayed 1 night in Jul 2023