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Park Royal Beach Acapulco - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Acapulco - All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Sundeck
Front of property
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool
  • All inclusive
  • Gym

Explore the area

Map
Av. Costera Guitarrón, No. 110, Fracc. Playa Guitarrón, Acapulco, GRO, 39880
  • El Rollo Acapulco
    ‪5 min drive‬
  • Acapulco Golf Club
    ‪5 min drive‬
  • Condesa Beach
    ‪18 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, Pool View

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Nature View King

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Nature View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Double

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Nature View Double

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Nature View Double

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premier Double

In-room safe, desk, blackout drapes, iron/ironing board

Premier Double

  • 581 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Superior King

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Pool View King

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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Apr 11 - Apr 12
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About this property

Park Royal Beach Acapulco - All Inclusive

Property in Playa Guitarrón
Catch some rays at the nearby beach or spend the day relaxing at Park Royal Beach Acapulco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. Change of towels is available on request.
Park Royal Beach Acapulco - All Inclusive offers 136 accommodations with safes and complimentary bottled water. Rooms open to balconies. 27-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments.
Park Royal Beach Acapulco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Park Royal Beach Acapulco - All Inclusive features a full-service spa, 2 outdoor swimming pools, a waterslide, and a health club. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

A 24-hour business center is on site. This all-inclusive property also offers a children's pool, a sauna, and a complimentary children's club. Onsite parking is available (surcharge).

Park Royal Beach Acapulco - All Inclusive has designated areas for smoking.

Bahia - This theme restaurant serves breakfast and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch only. Open daily.
La Trattoria - This restaurant serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Land activities

Soccer
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 200 per night)

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahia
  • El Pescador
  • La Trattoria

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • Direct access to the beach
  • Garden
  • On the bay
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 13 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 200 per night
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acapulco Park Royal
Park Royal Acapulco
Park Royal Acapulco All Inclusive
Park Royal Acapulco Hotel Acapulco
Park Royal Hotel Acapulco
Park Royal Resort Acapulco
Park Royal All Inclusive Family Beach Resort
Park Royal Acapulco Family Beach
Park Royal Acapulco All Inclusive Family Beach
Park Royal All Inclusive Family Beach
Park Royal Acapulco Inclusive
Park Royal Acapulco All Inclusive
Park Royal Acapulco - All Inclusive Acapulco
Park Royal Acapulco All Inclusive Family Beach Resort
Park Royal Acapulco - All Inclusive All-inclusive property
Park Royal Beach Acapulco
Park Royal Acapulco All Inclusive
Park Royal Beach Acapulco - All Inclusive Acapulco
Park Royal Beach Acapulco - All Inclusive All-inclusive property

Park Royal Beach Acapulco - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 97 out of 510 reviews
Rating 8 - Good. 155 out of 510 reviews
Rating 6 - Okay. 126 out of 510 reviews
Rating 4 - Poor. 80 out of 510 reviews
Rating 2 - Terrible. 52 out of 510 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

BEATRIZ

Traveled with family
Liked: Staff & service
When I did my check out with my family, they took away our bracelets that allowed us to get around the place. And we wait for 4 hour for our ride with being able to get any drinks due to them taking our bracelets.
Stayed 3 nights in Oct 2023

8/10 Good

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet and very familiar
Stayed 2 nights in Sep 2023

10/10 Excellent

Marley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

4/10 Poor

Arminda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos viejos, mal olor, no sirven, mala atención, elevadores no sirven
Stayed 1 night in Aug 2023

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Cynthia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a real feel of what resort is, don’t come here. The whole place was completely underwhelming. There’s no communication between staff. They called my room 6x non stop while is was in the shower. All for just a signature. 1 call and a note on the door would’ve been sufficient. Prior to those 6calls they called me to tell me I owe them money and that I have snuck in someone. I paid for my 3rd party 4 hours prior to them accusing and harassing me. They made my family feel unwelcome. The room didn’t include a fridge or beverages or an ice bucket. They said members only. I had visited the park Royal in Cancun days before that and they had all that available for me. When I was in the restaurant’s I would sit for about 25 mins and have nobody offer me utensils or a drink. I had to tip money before eating to get attention. The food was limited they never made enough for the volume of people there. They obviously don’t know about hospitality in an all inclusive resort. It’s sad that I paid for all inclusive and didn’t get my moneys worth. They’re also doing construction. And staff uses the same elevators with guess. They’ll come in while it’s already tight with trash or food. Very rude. I won’t be going back. Also an apology would’ve been nice after making my family feel like they don’t belong.
Stayed 4 nights in Feb 2023

4/10 Poor

matthew

Traveled with group
Disliked: Amenities, property conditions & facilities
GREAT VIEWS

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Ana Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silence, I rest like a queen 👸 Beautiful place, thank you!
Stayed 4 nights in Sep 2022

4/10 Poor

Carolina

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No me gustó la comida, la habitación estaba algo lejos de lo principal, el cuarto tenía una fuga de agua.
Stayed 2 nights in Sep 2022

8/10 Good

RAYSHAUNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Welcoming
Two workers (Mr. Hugo and Mr. Antonio) presented keen hospitality. They both were generous, kind, and helpful.
Stayed 4 nights in Sep 2022

10/10 Excellent

Loema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Aug 2022

2/10 Terrible

GUSTAVO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was awful. Terrible experience.
Stayed 1 night in Aug 2022

6/10 Okay

LEONEL PORFIRIO, CANANEA

Stayed 5 nights in Jul 2022

8/10 Good

Ivan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a great experience
Stayed 2 nights in Jul 2022

6/10 Okay

Ephraim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
it was very hot.room did not air condition,it was 26c to 27 celius seem like a sunna.food was not great.left over food for breakfast.the staff was great I will not recommended this hotel.
Stayed 6 nights in May 2022

4/10 Poor

Dario, Montreal

Traveled with partner
Disliked: Cleanliness
Property ok but service very poor
Stayed 2 nights in Apr 2022

10/10 Excellent

Yulia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and ready to help all the time, very welcoming! We so much enjoyed our stay with 2 kids and my father-in-law and monther-in-law. Food was great! Atmosphere was amazing with all the tropical plants that they take care of so much! Highly recommend this resort!
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
SHUTES AND ELEVATORS!
Everything was fine until we tried to go to the beach and I kid you not, you had to take 4 different elevators to get to the beach crazy! It took us about 15 minutes to take the 4 elevators to get to the beach!
Stayed 3 nights in Mar 2022

10/10 Excellent

Mayra Trejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

2/10 Terrible

Jimmy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had a reservation for 4 days & 3 nights, left after day 2. Would never go back. Most of the staff is rude, good luck trying to find a place at the tiny dirty pool. Ac didn’t work for nothing, First time to Acapulco and was really not enjoying any of it, until I went to Fiesta Americana! Was way better everything is very close to the heart of Acapulco. Oh and the security guards acting like they’re some hardened soldiers. Go at your own risk.
Stayed 3 nights in Mar 2022

10/10 Excellent

Francisco

Traveled with family
Liked: Staff & service, property conditions & facilities
All good.Elevators old
Stayed 4 nights in Feb 2022

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service!!!
Stayed 5 nights in Feb 2022

10/10 Excellent

Jose Leonel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Hotel is located in a beatiful place next to the beach,bar pool great,nice service
Stayed 4 nights in Feb 2022

6/10 Okay

victoria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I dont like that they're always trying to sell you something, very
Stayed 4 nights in Jan 2022