Princess Mundo Imperial

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Princess Mundo Imperial

Front of property - evening/night
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Spa
On the beach
Spa

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • All inclusive
    All inclusive
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco, GRO, 390890
  • Turtle Dunes
    1 min walk
  • Playa Revolcadero
    5 min walk
  • El Revolcadero
    17 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    11 min drive

Room options

Room, Golf View (Piramide)

  • 484 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Room, Ocean View (Piramide)

  • 185 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (Piramide)

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Room, Golf View (King Pirámide)

  • 484 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Princesa King, sin vista

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Princesa Ocean View King

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Princesa Doble, sin vista

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Ocean View (King Pirámide)

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Partial Ocean View Double

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View Doble

  • 484 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Golf View (Pirámide)

  • 560 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Princesa)

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Golf View

  • 564 sq ft
  • Golf view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Partial Ocean View King

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Garden View King

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Princess Mundo Imperial

4-star Acapulco hotel, connected to the convention center in Granjas del Marqués
Spend the day playing on the beach then return to dine at one of Princess Mundo Imperial's 2 restaurants.
Princess Mundo Imperial offers 200 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a health club.
Some rates at Princess Mundo Imperial are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Princess Mundo Imperial features 3 outdoor swimming pools and a health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is available for a surcharge.

This beach hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Parking is available onsite for a surcharge.

Princess Mundo Imperial is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Princess Mundo Imperial has 2 restaurants serving breakfast, lunch, and dinner.
Beach Club - This restaurant is located on the beach and specializes in local and international cuisine. Open daily.
Azul - This buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Princess Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • Uncovered self parking on site (MXN 250 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 445 to 445 for adults and MXN 223 to 223 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Azul
  • Beach Club

Things to do

  • 3 outdoor pools
  • Health club
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Dining table
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Health club access
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 445 to 445 for adults, and MXN 223 to 223 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for in-room wired internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Uncovered self parking fee: MXN 250 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Princess Mundo Imperial Hotel Acapulco
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial Hotel Acapulco

Princess Mundo Imperial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1008 reviews" "
Rating 8 - Good. 289 out of 1008 reviews" "
Rating 6 - Okay. 139 out of 1008 reviews" "
Rating 4 - Poor. 74 out of 1008 reviews" "
Rating 2 - Terrible. 85 out of 1008 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo, Gastonia

Traveled with family
Liked: Cleanliness, staff & service
I enjoyed my stay, it was quiet, relaxing. However, the food and drink were over priced. The property still not fully open. The food was quality on some itmes was very good. The drinks were as expensive as in the U.S. and were average. Pet fee was extremwly over priced. $50 dollars a night. In the U.S. some hotels charge between $75 and $150 for the entire stay. The beach is nice, though it is open sea. You need to be careful when swimming and not go to far in.
Stayed 5 nights in Aug 2024

8/10 Good

Cecil

Liked: Cleanliness, staff & service
There is still a lot of construction happening due to the Hurricane damage. The side that was open was nice, but the restaurants and pools were limited. Over all we enjoyed it and look forward to returning one day when the repairs are complete.
Stayed 2 nights in Aug 2024

8/10 Good

Zaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and kind and respectful. Room was clean and comfortable. The price was reasonable.
Stayed 3 nights in Aug 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Israel Diaz, The Colony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to Stay here. Safe area
Stayed 4 nights in Aug 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Greta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice place, and safe!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024

10/10 Excellent

Saul Alonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was great, nice view, attentions in every aspect, I'll recommended a lot, if you want to eat or drink something else about the restaurant, at the beach you can find a lot of options even cheaper
Stayed 6 nights in Apr 2024

6/10 Okay

Catarino

Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jorge

Stayed 2 nights in Oct 2023

8/10 Good

jaime

Traveled with family
Liked: Cleanliness, staff & service
It’s at all inclusive hotel they only have one restaurant open for breakfast 40 minutes to wait for a table that’s not aceptable. The lounge chairs on the beach are old, dirty, and neglected.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, was my first time traveling that area. I spent only one night, but I got in my room every things I needed, the room was very clean. I enjoyed staying there
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2023

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities
Loved that it is pet friendly and has everything included
Stayed 4 nights in Jul 2023

10/10 Excellent

Gamaliel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views the room was very clean all the time bigger than expected
Stayed 3 nights in Sep 2023

10/10 Excellent

Gamaliel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excelente the perla building was amazing
Stayed 3 nights in Sep 2023

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, the views and the rooms are amazing. The reason why I am giving this hotel 3-stars overall is bc the food is not it. Tried all restaurants and the only good one was the breakfast buffet at Chula Vista. Very pricey food and not good in all other restaurants on property. I would like to note however, the bartender at the bar inside the restaurant Beach was amazing and his drinks were delicious. Acapulco is beautiful so I will definitely go back but will look elsewhere.
Stayed 1 night in Aug 2023

2/10 Terrible

denny

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is grossly over price. The staff is basically rude except for the housekeeping and the valet staff. The people in the restaurants don’t pay attention to you and the food is grossly overpriced. I would never stay here again. This was the third time we stayed here and it’s gone so far down the hill it’s not even a four-star hotel but they charge five star ratings. Very bad very bad very bad.
Stayed 5 nights in Aug 2023

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023