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Bnow Hotels Acapulco

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bnow Hotels Acapulco

Standard Double Room | Beach/ocean view
Exterior
On the beach, beach bar
Standard Double Room | Free WiFi
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av Costera Miguel Alemán Las Playas, AV. WILFRIDO MASSIEU PEREZ, Acapulco, GRO, 39670
  • Club de Yates de Acapulco
    10 min walk
  • Playa La Angosta
    11 min walk
  • Playa Manzanillo
    12 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    46 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Beach view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

Hotel Emporio Acapulco

On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very Good, (1199)
The price is $91
per night
$108 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Emporio Acapulco

About this property

Bnow Hotels Acapulco

Hotel in Las Playas
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Additionally, a beach bar, a snack bar/deli, and dry cleaning are onsite.
Bnow Hotels Acapulco offers 102 accommodations with air conditioning. This Acapulco hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. This beach hotel also offers an outdoor pool, a terrace, and multilingual staff.

Bnow Hotels Acapulco has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bnow Hotels Acapulco has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 80 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 150 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

SNTSS by Bnow Hotels
Bnow Hotels Acapulco Hotel
Bnow Hotels Acapulco Acapulco
Bnow Hotels Acapulco Hotel Acapulco

Bnow Hotels Acapulco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling alone
I was so happy to have the staffs help! I was traveling alone. They helped me with everything down to my ride back to airport! The restaurant staff were very helpful and I enjoyed the food and drinks! Cheers and thank u all!!
Lovely arrival
Good food and service!
Stayed 8 nights in Jan 2022

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
The View was spectacular , beach front pool and restaurant were a plus. I felt safe. My room was loud at night since theres a club next door but eventually dies out. The television and wi-fi worked great, Would stay here again if I get the chance.
Stayed 1 night in Jun 2021

2/10 Terrible

shimul

Disliked: Staff & service
worst hotel service experience
worst service and service quality.plesse don't waste your money on this hotel
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with family
BÁSICO, PUEDE MEJORAR LA ATENCIÓN
EN EL ÁREA DE LA PLAYA SON INSUFICIENTES LAS SOMBRILLAS Y SILLAS O CAMASTROS, Y COBRAN (AL PARECER SON LOS MISMOS DEL HOTEL, LO CULA NO ES JUSTO), EN EL ÁREA DE LA ALBERCA LA GENTE TIRA BASURA (CUBREBOCAS, BOTELLAS, ETC,) DEBERÍAN COLOCAR CESTOS DE BASURA O BARRER, EN LE ÁREA DE SANITARIOS NO HAY AGUA EN LA TAZA DEL BAÑO, FALTA ASEO NO SON NADA ATENTOS EN RECEPCIÓN AL RECIBIR NI A LA ENTREGA DE LA HABITACIÓN
Stayed 4 nights in Jan 2022

2/10 Terrible

Guadalupe Soe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robaron todo mi efectivo dentro de mi habitación y la gerente nunca mi dio una solución
Stayed 4 nights in Dec 2021

6/10 Okay

Raquel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Muy mal servicio de recepción
Stayed 1 night in Dec 2021

10/10 Excellent

Noemí

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó
Me encantó, el personal súper amable, la vista de la habitación genial, volvería a quedarme ahí sin duda
Stayed 2 nights in Dec 2021

4/10 Poor

Raquel

Stayed 2 nights in Dec 2021

8/10 Good

ROSARIO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Habitaciones con vistas increibles
El hotel esta muy limpio, comodo y hasta moderno. La atencion del personal de limpieza muy bueno. La vista desde las habitaciones increible. Lo unico que no nos gusto es que tardan muchisimo para hacer el check in y el check out, hasta parecen burocratas los del personal administrativo. Todo lo demas excelente.
Stayed 5 nights in Nov 2021

4/10 Poor

FS

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not recommended.
The staff (receptionists) are very unhelpfully. They couldn't even store our luggage after check out. Had to pay to the security guard in the end to store them in his private booth. Also no towels can be borrowed (even with hefty deposit of 25Eur+ for 2 towels) after check out. The balcony has a nice view to the beach, but no chaira or other furniture. Besides the view from the balcony the other plis point is Ivan from the reception. He is the only helpful staff we encountered. But his helpfulness is always overruled by his bosses.
Stayed 1 night in Nov 2021

8/10 Good

Braulio Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia pero no la mejor.
El Hotel BNow Acapulco es en verdad el hotel del Sindicato Nacional de Trabajadores del Seguro Social, que fue remodelado por una empresa privada. Es un establecimiento agradable, con instalaciones buenas y servicio agradable. Sus habitaciones son cómodas aunque les hace falta algunas cosas como sillas, mesas, contactos de electricidad y otros. Si necesitas un lugar donde quedarte por la noche y estar seguro, esta es tu opción, sin embargo, si buscas amenidades y comodidades dentro del hotel, es mejor buscar otro lugar. Ideal para parejas y familias. El restaurante es bueno pero los empleados no se dan abasto.
Stayed 2 nights in Nov 2021

8/10 Good

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situaciones vividas en mi estancia
El GPS marca lugar diferente al que se encuentra y con el nuevo nombre nadie conoce el hotel ,y la reservación no la tenían registrado ,y el precio que ustedes me dieron no incluía el costo de estacionamiento ,la alberca presenta daños visibles
Stayed 1 night in Sep 2021

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lenta la recepción, todo excelente, pero ellos tardan demasiado tiempo en registrar y para la salida igual.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Regular
Hotel remodelado, con vistas al mar hermosas, comida en restaurante a buen precio, medidas anticovid buenas al inicio.Blancos en buen estado.Buen internet aunque no se ven videos del mismo.No me gustó el check out, es un caos total, media hora o mas para poder hacerlo.Personal revisa tu habitación antes de hacer check out pero en mi caso no avisó a recepción que ya lo habian hecho y 3 veces me pidieron revisar antes de poder hacer mi check out, esto atrasa aún mas el proceso. Filas enormes para check out sin sana distancia.Por esta razón no volveria a hospedarme aqui.Personal en recepción lentísimo. Para check in igual tardaron mas de 40 minutos con sólo una persona antes de mi.Recepción no tienen capacitación en cuanto a amabilidad.Aforo al 100 en plena pandemia
Stayed 4 nights in May 2021