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Charleston Hotel

3.5 star property

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Photo gallery for Charleston Hotel

Poolside bar
Outdoor pool
Interior detail
In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
# 17 Westloop, Tesano, Accra
  • Achimota Mall
    ‪6 min drive‬
  • Achimota Golf Club
    ‪7 min drive‬
  • Achimota Forest
    ‪8 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room

In-room safe, individually decorated, individually furnished, desk

Executive Room

  • 38 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 32 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, individually furnished, desk

Twin Room

  • 34 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Charleston Hotel

3.5-star hotel in Tesano
This hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Charleston Hotel offers 26 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

This Accra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Charleston Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Charleston Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 5:30 AM and 10:30 AM.
Charleston Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GHS 100 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Charleston Accra
Charleston Hotel Accra
Charleston Hotel Hotel
Charleston Hotel Accra
Charleston Hotel Hotel Accra

Charleston Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 14 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lurline

Liked: Staff & service, property conditions & facilities
The property is small,quiet and staff is polite, helpful and friendly. The room lacked a microwave however the staff helped to warm stuff. They should improve offerings for breakfast.
Stayed 10 nights in Aug 2024

8/10 Good

NADINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a restful stay at the Charleston Hotel. The staff is polite, welcoming and helpful. The cleaning ladies are all friendly and always ready to help. The only thing I was disappointed with is the fridge malfunctioning for a day and half, spoiling half of my goods. I would still stay there next time as one incident should not determine how the next stay will be like. Thanks again for having me :)
Stayed 4 nights in Jul 2024

4/10 Poor

Lucy

Traveled with group
Disliked: Staff & service, property conditions & facilities
Worst hotel stay ever !!
I can’t believe this hotel is on Hotel.com. This hotel is in a. Wet poor condition . The bedroom we were given on arrival was disgraceful. We asked to be moved to another . No great improvement .
Stayed 14 nights in Jan 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the glass block shower room. Plenty of hot water and shower head worked great. Room clean, sheets clean and crisp, bed comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

FREDRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location at the Charleston Hotel 🏨
The Charleston Hotel in Accra, Ghana 🇬🇭🌍 ⭐⭐⭐⭐⭐ This review is a little late we stayed at the Charleston Hotel 🏨 from November 23rd through the 25th of 2023. This is a nice quiet hotel in a good quiet neighborhood to the west of the city. The bed in the room was very comfortable 👍 The bathroom was clean and in very good order. During our stay we stayed in three different hotels for 16 days total. To be truthfully honest. This hotel I probably wish I could have stayed the whole time that I was in Ghana 🇬🇭🌍. The staff is very friendly and focused. The area is clean and well kept. I felt safe and secure at this location. This is definitely one of my future hotels I will be revisiting next year.
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Very nice place to stay. Staff are very professional
Stayed 3 nights in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my absolute worst experience at a hotel! When I left my room for breakfast the very first night we stayed at the hotel, the hotel cleaning staff member stole $100 from my purse. When I returned to my room, the $100 was missing! After reporting it to management, they did nothing about it, but continually ignored us and our inquiries. The next morning, we could hear the hotel staff member who stole the money from my purse, talking negatively about us right outside our rooms with no consequences for the theft! There were bed bugs in our bed so we suffered bites and burns all throughout the night from the bed bug bites. When my spouse pulled the mattress back, he saw numerous bed bugs and their eggs. There were tons of mosquitos in our rooms each night due to the hotel keeping a door open in the common area near our room. We never sleeper each night due to continuous itching and bed bugs and mosquitoes, we had to repeatedly complain to the manager and multiple staff who lied about being the manager in order to cancel our stay there after three horrible days of torture. Worst experience ever. We will never go back again.
Stayed 13 nights in Sep 2023

10/10 Excellent

Barnabas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice location. I will stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Very comfortable bed, crisp clean linens, big bathmat, clean fresh smelling bath towels and a hand towel. Working fridge. However the wall had a glassblock square the size of a window, facing the bed. In the hall outside this glassblock window a ceiling light burned all night. Right in the eyes of someone lying on the bed. Very annoying. Also the toilet seat was not bolted to the commode, which was occasion for quite a surprise, and the hand held shower wall holder was broken. Breakfast is OK, but some fresh fruit or juice would be nice. But staff are helpful and friendly, and the price is right. For 1 night, it is pleasant. The bed with excellent back support and clean bedding is the main attraction. The room was clean, clean floors, clean fridge, clean sink and shower. But the window coverings were a bit dusty. The restaurant menu was large, and the food we ordered was good, with large portions. But my noodles with chicken and vegetables had to be ordered twice, as they sent it spiked with red pepper, even tough I told the waiter NO PEPPER of any kind. The second no pepper order came out quickly and was very tasty, fresh and well cooked, no raw chicken and the vegetables were al dente, as was the pasta. It is the infrastructure that made me downgrade. This is not the first time I have stayed here, on the way from airport to home in Cape Coast. I will stay here again. The price was right.
Stayed 1 night in Jan 2023

8/10 Good

LaNita

Liked: Cleanliness, staff & service, property conditions & facilities
Never staying in a hotel in Ghana, this one was perfectly located for what I wanted and the staff was friendly and helpful. Having the dining room was a huge, because finding restaurants in Ghana is not like finding them in some countries. It is also located in a nice neighbor where I felt safe to walk.
Stayed 4 nights in Sep 2022

8/10 Good

Costa, Temple

Liked: Cleanliness, staff & service, property conditions & facilities
Well this hotel is located in a rich neighborhood. I did my review on video https://www.youtube.com/watch?v=x9RQu4zxzhc
Stayed 4 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2022

4/10 Poor

Kwadwo

Disliked: Staff & service, property conditions & facilities, room comfort
Showers broken in 2 rooms. Toilet leaking.
Stayed 3 nights in Nov 2021

8/10 Good

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Stayed 1 night in Oct 2021

6/10 Okay

Romney

Liked: Cleanliness
Disliked: Room comfort
The property is accurately pictured when it comes to the building and public spaces. The receptionist was cordial during check in. There is no elevator but someone did bring my suitcase up to the third floor. There is no air conditioning in the hallways but you have it in your room activated by hotel key. Continental breakfast was available: pineapple juice, coffee, white bread slices, boiled eggs and sausage/hotdog. I was unable to secure bottled water while at the property. No after hours services are available. The hotel room was clean. A great plus was the power strip in the room that provided an outlet for all plug variations.
Stayed 2 nights in Dec 2019

6/10 Okay

Kanil

Disliked: Property conditions & facilities, room comfort
Stressing.
Stressing. Small room. Terrible attendance.
Stayed 2 nights in Jul 2019

6/10 Okay

Craig

Disliked: Staff & service
ok
very hard to find in the dark. fully booked when I arrived so they sent me to their sister hotel which was fine. next morning had a call at 7 saying I had to go back to the Charleston to pay. not very convenient but they sent a car. kind receptionist very helpful.
Stayed 4 nights in Oct 2017

2/10 Terrible

GEORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Disaster
A complete disaster. Hotel was clean, very unsafe neighborhood, over priced, non-existent WiFi, non-existent hot water, lights not operateble, food was just fair, uncomfortable foam beds. Air Conditioner leaked huge amounts of water on and in my computer. Would never stay there ever.
Stayed 3 nights in Aug 2017

8/10 Good

Joyce, United Kingdom

Liked: Cleanliness, staff & service, room comfort
Welcoming and helpful staff
Charleston Hotel staff made me feel welcome, amid their busy week of conferences and a full-house of guests. All staff were attentive to serving food and drink soon after sitting down at a table by the pool, bar and restaurant. It is a pity that they did not have the ingredients to all menu items at first but they accommodated my repeated request and eventually bought in the ingredients and drinks to make me a happy customer. Given my busy work schedule, where I wanted home comforts at the end of the day, this gesture was most appreciated. All guests are given wifi access for two devices (to maintain good bandwidth for all guests to use) but travellers who come with laptop, 2 mobile phones and a tablet can simply ask to increase this restriction to however many devices they need to connect to the wifi. Don't feel afraid to ask; the hotel will accommodate your needs. Charleston hotel is well presented and feels like an oasis amide a quiet residential area. It is also within easy access to the centre of Accra (access to Uber taxis will greatly facilitate your travel needs). My favourite thing to do after a day of work was take a dip in the pool (even after sunset), shower and then sit on the balcony areas working through emails, where I experienced a nice evening breeze. The reception and management staff were friendly and did their utmost to make me feel happy. I would not hesitate in choosing this hotel again on my next visit to Accra.

10/10 Excellent

chari-jaione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
A very nice clean Hotel the service was excellent, the employees were fabulous. I would highly recommend this hotel in fact I would diffently go back.

10/10 Excellent

chari-jaione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Experience
It was amazing don't know why it is not rated higher.I would go there again.

8/10 Good

Peter, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable transit stay
Just a one night transit stay. Reception staff was very friendly and helpful. Room was neat and clean, bathroom maybe a little small but OK. Restaurant food was tasty (local fish dish). Would stay again

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting family
very nice hotel