Coconut Grove Regency Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coconut Grove Regency Hotel

Outdoor pool
Poolside bar
Desk, rollaway beds, free WiFi, bed sheets
Property grounds
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Free airport shuttle
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Mozambique Link, North Ridge, Cantonments, Accra, CT 3998
  • Flagstaff House
    13 min walk
  • Oxford Street
    18 min walk
  • Ghana State House
    3 min drive
  • Accra (ACC-Kotoka Intl.)
    5 min drive

Room options

Standard Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 Double Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Double Bed

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Coconut Grove Regency Hotel

3-star hotel in Osu Klottey
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Coconut Grove Regency Hotel offers 36 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Coconut Grove Regency Hotel provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Coconut Grove Regency Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Coconut Grove Regency Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GHS 100 for adults and GHS 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GHS 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GHS 100 for adults and GHS 50 for children
  • Rollaway bed fee: GHS 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coconut Grove Regency
Coconut Grove Regency Accra
Coconut Grove Regency Hotel
Coconut Grove Regency Hotel Accra
Coconut Grove Regency
Coconut Grove Regency Hotel Hotel
Coconut Grove Regency Hotel Accra
Coconut Grove Regency Hotel Hotel Accra

Coconut Grove Regency Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 15 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 5 out of 59 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Business traveler
Stayed 1 night in Dec 2023

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is excellent.
The staff, especially Daisy, were professional, friendly and especially accommodating. Daisy was attentive and took excellent care of us. The young men were attentive and helped us with our luggage. When it was less crowded, I had efficient service in the restaurant. One suggestion, instruct the guests on how to turn on the hot water for showers. Also, before booking, advise the guest that there are no elevators
Stayed 1 night in Jan 2020

4/10 Poor

Emil

Disliked: Property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACCRA'S HIDDEN GEM
The old concept of offering genuine “service with a smile” is a rare thing these days but is alive and well in the Coconut Grove Regency Hotel in Accra. From first contact, the standard of customer service was exceptional. A 2-hour flight delay late made us worry that the free hotel transport would be long gone but as we exited Accra’s brand spanking new Terminal 3, it was great to see our name on a board held by the Regency’s friendly and approachable driver. Check-in was smooth and professional but rather than being met with a forced grin common to many reception desks, Alpha, the duty manager, seemed genuinely glad to greet us and welcomed us with a much-appreciated chilled coconut. Things got better as, due to the hotel being very full, we were upgraded to a suite. If first impressions really do count, Alpha had scored a direct hit. Check out was equally painless. Our room was spotlessly clean and spacious with incredible solid, hand-carved wooden furniture featuring traditional African scenes. All the rooms are in excellent condition with air conditioning to add to the comfort and a strong 24-hour security team ensure safety. The hotel is very well located with easy access to the Accra’s vibrant night life. Our stay at The Regency was amazing. The friendly and helpful staff give a true warm Ghanaian feel to the place. It is a real gem, infinitely preferable to the many overpriced “Westernised” alternatives. Highly recommended.
Stayed 10 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Internet not consistent . Airport shuttle unreliable
Stayed 6 nights in Oct 2018

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok but not great
Hotel is tired and they are busy with renovations- no pool or gym available.
Stayed 1 night in Jun 2017

6/10 Okay

sunil kumar

Liked: Cleanliness
Room was good but storage was issue, no cup boards in room, bathroom was bigger than room, little awkward in staying. gym was dirty and machines were out of order. not very great experience.

2/10 Terrible

Corinne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no wifi working, air condition not working well, room a bit dirty, hair in bed

8/10 Good

Fiona, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid price hotel in Accra
Hotel caters mainly for business rather than tourism. Wifi worked in the room but not very well in the bar or the restaurant area. The staff were very welcoming and organised a car with a driver for us - Ibrahim, who was absolutely first class, very reliable and an excellent driver. Evening meal in the restaurant was slow but this seems typical in Ghana. Overall, the hotel was spotless, the staff friendly and I would stay here again

10/10 Excellent

Derrick, Minneapolis MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i enjoyed my stay at this please i will definitely come back to the hotel again

6/10 Okay

Leon, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at the hotel is very good indeed. However, breakfast is average and the TV channel selection available in the room is very poor indeed. Also, no newspapers in the public/common areas (e.g. reception, breakfast room). However, on balance, for a short business trip, the hotel is comfortable and convenient.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good value hotel
I was looking for a good value hotel for a business trip - where the money came out of my pocket. I followed the Expedia ranking and found the Coconut Grove to be a friendly, good value hotel close to the places I needed to visit.

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel OK but with a few niggles
The staff are friendly, the room was very spacious and the facilities OK. A few niggles: the room was rather dark; the shower hose wasn't long enough for the head to reach the holder; you need to remember to switch on an immersion heater 15 minutes before you want to have a shower; but probably the greatest annoyance was the poor wifi in my room - it wasn't worth trying to use it.

6/10 Okay

Vikash Agarwal, India

Liked: Staff & service
Good Service
Stayed 4 nights and stay was comfortable. Location with respect to my conference hall was quite good. Restaurant was good but choices were limited specially for vegetarians. Breakfast , though ok, was a bit monotonous.

2/10 Terrible

Winthrop Carty, USA

Disliked: Staff & service
Canceled 1 night of reservation without informing
This hotel took it upon itself to cancel my reservation with them for an extra night without telling me. They claimed they "told hotels.com" although I never received any communication to that effect. This caused a major problem for us.I do not recommend this hotel.

8/10 Good

Cheryl, Honiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Accra
This hotel was very welcoming, clean and well kept. Nice areas to relax at the end of the day; pool bar and swimming and indoor/outdoor dining.

2/10 Terrible

Winthrop Carty, US

Disliked: Staff & service
Careful: canceled last night of reservation
Coconut Grove took it upon itself to cancel our last night without telling us. They refused to give an explanation and claimed they "informed hotels.com" of this...no evidence that occurred. In looking online for a new hotel (which we found -- Afia Village Resort, go there instead) I noticed Coconut Grove was still offering rooms the same night they cancelled us...at 4x what we paid. Dishonest. Avoid them.

6/10 Okay

eaglegun, UK

Liked: Room comfort

2/10 Terrible

Winthrop Carty, US

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unilateral Cancelation of Reservation
We booked to stay there for 3 nights and then a final single night upon returning 3 days later from a trip outside of Accra. On my last day during the first segment of our stay there I simply said that I'd look forward to seeing them again in a couple of days and the receptionist casually informed me they had canceled that reservation and had "informed hotels.com". (I never heard anything from hotels.com) Looking up on hotels,.com that same day, they STILL had rooms but at 400 plus USD. Hmmm.. NOT ETHICAL. Good thing I asked or we would have returned late at night from a long road trip to no bed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In person, its beautiful
My friend and I each had a single room and both were very very pleased. However, the staff is what made the stay really memorable. Everyone, including the two little doggies that hang out in the lobby, were totally accommodating, helped us find cars with drivers who were terriffic, the business center downloaded a wifi driver that I needed and their wifi access was top notch and much much more. I would stay there again without question.

6/10 Okay

Edith, Washington DC

Liked: Staff & service
Disliked: Property conditions & facilities
Average Hotel
Nothing to write home about in terms of the rooms. Wifi was strong and service staff was very good.

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

Averi, Washington, D.C.

Liked: Cleanliness, staff & service, room comfort
easy place to stay
The Coconut Groove was a pleasant place to stay and the staff was great and went above and beyond for me. Only problems were that the card that my office claims to have used to cover my room ahead of time was not on file, so I had to pay out of pocket and there were some minor maintenance issues (door to courtyard was kind of broken and my shower head holder was not completely secured to the wall).