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Hotel Santa Tecla Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Aerial view
Hallway
Balcony view
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024
  • Timpa Natural Reserve
    3 min walk
  • Acireale Cathedral
    5 min drive
  • Piazza del Duomo
    5 min drive
  • Catania (CTA-Fontanarossa)
    55 min drive

Room options

View all photos for Grand Double Room (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Double Room (Deluxe)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Balcony view

Suite

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Double or 2 Twin Beds, Sea View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Twin Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Twin Beds, Sea View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Santa Tecla Palace

4-star Acireale hotel with 4 restaurants
Along with 4 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Santa Tecla Palace offers 173 air-conditioned accommodations with minibars and safes. Televisions come with pay movies.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and spa services. Onsite self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
La Rada - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Pontile - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Giardino - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Il Moresco - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 15 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Giardino
  • Il Moresco
  • Il Pontile
  • La Rada

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 109 out of 247 reviews" "
Rating 8 - Good. 89 out of 247 reviews" "
Rating 6 - Okay. 32 out of 247 reviews" "
Rating 4 - Poor. 7 out of 247 reviews" "
Rating 2 - Terrible. 10 out of 247 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meileen

Traveled with family
Liked: Cleanliness, staff & service, amenities
muy buenas atenciones
Stayed 1 night in Aug 2024

8/10 Good

Antti

Traveled with partner
Liked: Staff & service
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Santa Tecla Acireale- Looks nice but is a letdown!
Cons: Not centrally located. No ameneties in the area. Quite a drive from catania....; Expensive; Hidden charges- they charge for everyting including plain water; Basic service and decor. Hotel needs a good upgrade; No access to beach! Pool closes at 1900!; Pros: Good parking area; Free wifi. Definately wouldn't recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Hayden

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, room comfort
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023

8/10 Good

Martina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023

8/10 Good

Sebastiano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location by the sea
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Stayed 3 nights in Aug 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning views
We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ragnar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragnar
Nice hotel with good atmosphere. Close to Catania and many interesting places. There swimming pool is excellent
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disappointing, outdated. Not 4 star.
Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Stayed 2 nights in Jun 2022

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relax
Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Stayed 1 night in Aug 2020

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very good food in restaurant.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Sandra

Stayed 1 night in Sep 2019

10/10 Excellent

Justyna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
Stayed 8 nights in Jul 2019

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for relaxation
It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Stayed 2 nights in Oct 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stoppivet
The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santa Tecla Palace
The hotel has an impressive location with a wonderful outside pool area and access to the sea via stairs falling directly into the sea (overseen by lifeguard). Rooms are a bit tired but perfectly functional considering the time you would spend in them (mini fridge and safe). Free parking and excellent free wifi. The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view. Easy walk into town if you want to try the local restaurants specialising in fresh fish. Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent staff but the Manageress was extremely rude and hostile! The room they originally allocated us was ridiculously small so we upgraded to a suite.......at double the price. She begrudged giving us a small discount due to inconvenience - her attitude was most unfortunate and unprofessional.
Stayed 1 night in May 2018