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Standard Room, 1 Queen Bed (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Multiple Beds, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, a meeting room, and limo/town car service.

Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available on request) and a beach shuttle. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Hotel Santa Caterina is a smoke-free property.

  • Express check-in
  • Elevator
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Wheelchair accessible
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Concierge services
  • Accessible shuttle
  • Total number of rooms - 23
  • Accessible airport shuttle
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 3
  • Golf caddy
  • Couples/private dining
  • Coffee/tea in common areas
  • Shopping mall on site
  • Elevator door width (inches) - 47
  • Number of bars/lounges - 1
  • Tasting room
  • Elevator door width (centimeters) - 120
  • Private winery tours
  • Beach shuttle (surcharge)
  • Tours/ticket assistance
  • Year Built - 2006
  • Electric car charging station
  • Nature reserve
  • Free WiFi
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Golf cart
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Best Western Hotel Santa Caterina offers 23 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Acireale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Bidet
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • TV size measurement: inch
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Champagne service
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell/telephone notification

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Aquadelferro - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snorkeling nearby
  • Fishing nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Marina nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 6:00 AM

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property follows a brand or regulatory agency's sanitization guidelines Special Protection (Best Western Italy)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from April to November.

Pool access available from 10:00 AM to 7:00 PM.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Santa Caterina Acireale
  • Santa Caterina Hotel
  • Santa Caterina Hotel Acireale
  • Santa Caterina Hotel
  • Best Santa Caterina Acireale
  • Best Western Hotel Santa Caterina Hotel
  • Best Western Hotel Santa Caterina Acireale
  • Best Western Hotel Santa Caterina Hotel Acireale

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority

Hotel Reviews

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