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Grand Hotel Nuove Terme

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January 2025

Photo gallery for Grand Hotel Nuove Terme

Exterior
Exterior
Lobby
Fitness facility
Sauna, spa tub, hot springs, Turkish bath, body treatments, aromatherapy

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Piazza Italia, 1, Acqui Terme, Piedmont, 15011
  • Piazza Italia
    1 min walk
  • Nuove Terme Thermal Spa
    1 min walk
  • Cattedrale di Santa Maria Assunta
    3 min walk
  • Genoa (GOA-Cristoforo Colombo)
    72 min drive

Room options

View all photos for Executive Triple Room

Minibar, in-room safe, desk, bed sheets

Executive Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Junior Double or Twin Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, bed sheets

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Quadruple Room

Minibar, in-room safe, desk, bed sheets

Executive Quadruple Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, bed sheets

Classic Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, bed sheets

Executive Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Verdmont

Pool
Spa
Parking included
Free WiFi
5.0 out of 5, Exceptional, (3)
The price is $84
per night
$99 total
includes taxes & fees
Dec 11 - Dec 12
Verdmont

About this property

Grand Hotel Nuove Terme

Acqui Terme hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge, and a snack bar/deli are onsite.
Grand Hotel Nuove Terme offers 142 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 10:00 PM.
In addition to a full-service spa, Grand Hotel Nuove Terme features hot springs and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 22 square feet (0 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a spa tub, and a sauna.

Grand Hotel Nuove Terme is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Le Fontane - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Fontane

Things to do

  • Full-service spa
  • Hot spring
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from May 19 2022 to July 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 006001-ALB-00009

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Nuove
Grand Hotel Nuove Terme
Grand Nuove
Grand Nuove Terme
Grand Hotel Alessandria
Grand Hotel Nuove Terme Acqui Terme
Grand Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel
Grand Hotel Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel Acqui Terme

Grand Hotel Nuove Terme Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 124 reviews" "
Rating 8 - Good. 54 out of 124 reviews" "
Rating 6 - Okay. 31 out of 124 reviews" "
Rating 4 - Poor. 15 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
classic spa hotel
good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017

8/10 Good

Rex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, elegant, timeless.
Our experience was terrific. Wonderful staff, kind, courteous and surroundings both beautiful and inspiring.
Stayed 12 nights in Jul 2017

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Great service and location
Fantastic service at the front desk. Portions of the hotel are truly grand, others need a little updating. Breakfast is good and excellent variety. The location simply can't be beat if you want to stroll the center part of Acqui, which is quite beautiful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
My visit
Although we arrived late at night, the service was quick and very kind. In the room: uncomfortable mattress. In the bathroo there is only head shower. Overall, It is a pleasant hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it not as nice as 2 years ago. Pool more expensive, didn't have parking and quality of breakfast not as good. Great location!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
OK - but needs MAJOR renovation
good location and access. interesting offers like its own spa. The building and layout are quite nice and are clean - BUT wow does this place need a makeover, and not just some touch ups! Too much to go into here, but the worst was the bed - the mattress must have been of cardboard over metal springs!

4/10 Poor

Not Provided, Geneva

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Outdated hotel in lovely town
We was there one night while having a weekend in the Piemonte region. Covered parking was included in the price of the booking, but at check in parking was occupied. I asked the lady at the check-in desk where to park then, and the reply was "I dont know - it is not my problem". Quite an unpolite approach in my opinion. We booked a superior room with a king size bed. The room was nice enough as such but the bed was horrible. It was 2 single beds put together, and it seemed like they had not changed beds since they opened up the hotel. Definately not a king-size bed, and the comfort was simply non existing. The breakfast was included, but really really low quality - coffee and juice from a machine, dry bread, and meats and cheeses where gone when we were there at 8.30am - it took them very long time to refill the various plates of food, and there were used cups and plates on all tables basically. Seems like it would have been a good idea to have 4-5 extra waiters on that morning. They were way understaffed for sure. at check out when mentioning these things the lady all of a sudden didnt understand english, and didnt seem like she cared. I would NOT recommend this hotel, and it certainly doesnt live up to be a 4-star hotel in my book.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Could be great
Hard beds, noisy rooms, bad lighting, charmless breakfast and tired decor. In need of a major overhaul!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Tired grand hotel.
Very nice, grand building, but very tired. Great location. Service is not very advance, but correct. Hard beds, noisy rooms, bad maintenance. Overall in need of a deep renovation.

8/10 Good

N

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
This hotel is probably one of the nicest hotels in Aqui Terme. The location is central and perfect to explore the tiny centre. This hotel can do with renovation as it is showing its ware and tear. The best part for me was the SPA facilities and the outdoor cafe and the worst aspect was the very average breakfast.

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Old style hotel
Old style hotel. Great location.

10/10 Excellent

Wayne, Kooralbyn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but grand
The hotel and breakfast were above average and we really enjoyed our stay.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very good spa treatment !
I reccomend a CHOCOLATE MASSAGE for couples.

4/10 Poor

F, Athens

Disliked: Cleanliness, staff & service, room comfort
If you are overweight don't choose this hotel
The beds were uneven, the shower cabin small. The rooms wasn't like a 4* hotel room.

8/10 Good

Eros

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Grazia

Traveled with group
Liked: Cleanliness, staff & service, room comfort
IL GRAND HOTEL RISULTA ESSERE IN POSIZIONE CENTRALISSIMA DI FACILE ACCESSO ANCHE CON AUTO, COMODO ANCHE PER GIRO A PIEDI NELLA CITTA'. I LOCALI TESTIMONIANO IL FASTO DEL PASSATO MA SONO ANCORA ASSOLUTAMENTE GRADEVOLI. IL RISTORANTE OFFRE CIBO DI OTTIMO LIVELLO, CON PERSONALE QUALIFICATO.
Stayed 1 night in Jan 2020

2/10 Terrible

Cinzia

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
RISCALDAMENTO ROTTO!
Nulla da eccepire su pulizia e camera, ma non funzionava il riscaldamento e non siamo state avvisate dallo staff della struttura, mancava coperta in camera, quindi pernottamento terribile per il freddo.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Struttura bella esternamente e affaccio sulla piazza ma dentro ha bisogno di ristrutturazione in particolare modo la zona della piscina termale
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura eccellente, accoglienza e consigli dati All arrivo eccellete..... personale accogliente Pulizia ok Spa spettacolare Per adulti , famiglie, ragazzi
Stayed 1 night in Jul 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Torben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019