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Grand Eliana Hotel Conference & Spa

4.0 star property

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Lobby
Indoor pool
Executive Suite, 1 King Bed, Kitchen | Jetted tub
Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker
Standard Single Room | Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103
  • National Museum of Ethiopia
    ‪3 min drive‬
  • Addis Ababa Stadium
    ‪3 min drive‬
  • African Union Headquarters
    ‪5 min drive‬
  • Addis Ababa (ADD-Bole Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 55 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchen

Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Executive Suite, 1 King Bed, Kitchen

  • 947 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 376 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Grand Eliana Hotel Conference & Spa

4-star Addis Ababa hotel, connected to a shopping center in Arada
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free manager's reception. Other amenities include 2 bars/lounges, a health club, and 2 coffee shops/cafes.
Grand Eliana Hotel Conference & Spa offers 80 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages, and manicures and pedicures.
In addition to a full-service spa, Grand Eliana Hotel Conference & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and 5 meeting rooms. This business-friendly hotel also offers a sauna, spa services, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking and valet parking are complimentary.

Grand Eliana Hotel Conference & Spa has designated areas for smoking.

A complimentary manager's reception is offered each day.
Degeman and Arada Soho - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Degeman and Arada Soho

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eliana Hotel Addis Ababa
Eliana Addis Ababa
Eliana Hotel
Grand Eliana Conference & Spa
Grand Eliana Hotel Conference Spa
Grand Eliana Hotel Conference & Spa Hotel
Grand Eliana Hotel Conference & Spa Addis Ababa
Grand Eliana Hotel Conference & Spa Hotel Addis Ababa

Grand Eliana Hotel Conference & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 31 out of 66 reviews
Rating 6 - Okay. 16 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 14 nights in Nov 2024

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024

8/10 Good

Beekam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2024

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex, Fort Collins

Business traveler
Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moges, Aldie

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024

4/10 Poor

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rita

Stayed 1 night in Dec 2023

8/10 Good

Samson

Traveled with family
Liked: Cleanliness
Hot water not working and WiFi is slow.
Stayed 7 nights in Sep 2023

6/10 Okay

ASRES

Traveled with family
Disliked: Cleanliness, room comfort
Not so Good
Stayed 1 night in Sep 2023

6/10 Okay

ASRES

Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Mesker, Miami

Liked: Staff & service, property conditions & facilities
nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Stayed 1 night in May 2023

10/10 Excellent

Getahun, Alexandria

Stayed 1 night in Jul 2022

8/10 Good

Issa, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok but needs maintenance on some minor things in the room I had stayed
Stayed 1 night in Jan 2022

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good people poor product
We had problems with no hot water for several days because of electrical/generator problems, WiFi was almost nonexistent, and we could not get into our safe. Everyone was very nice and tried to help but this property needs some care and upkeep.
Stayed 8 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services. No internet connection for few days.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Comfort Stay in Eliana
It was amazing business trip and amazing about hotel stay and comfort travel also, but It was my business trip and far away from my meeting place and rest of the extended stay in other one.
Stayed 6 nights in Feb 2021

10/10 Excellent

Aymeric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprisingly good for the price
Surprisingly nice, very good spa, just the restaurant is average and the breakfast quite limited. but the hotel is also quite cheap, so cant complain!
Stayed 2 nights in Nov 2020

8/10 Good

stuart

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs TLC
The staff are very friendly and helpful but the hotels needs an upgrade. They are doing some construction work etc, so hopefully when it is finished the standard will have improved.
Stayed 3 nights in Nov 2020

8/10 Good

Yordanson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly, helpful and spoke English. The hotel restaurant was always open. We always felt safe ad were very happy with the facilities. The gym was great too.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, pool and gym excellent. service overall good but somewhat inconsistent. Breakfast and food good, however selection limited and basics such as pasta not available at times.
Stayed 12 nights in Jun 2019