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Sarem International Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Sarem International Hotel

2 restaurants, breakfast, lunch, dinner served; Ethiopian cuisine
2 restaurants, breakfast, lunch, dinner served; Ethiopian cuisine
2 restaurants, breakfast, lunch, dinner served; Ethiopian cuisine
Suite | Private kitchen | Dishwasher
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Belay Zeleke Street, around Semien Mazegaja, Addis Ababa, 12401
  • Nigeria Embassy
    7 min walk
  • St. George's Cathedral
    14 min walk
  • Sheger Park
    2 min drive
  • Addis Ababa (ADD-Bole Intl.)
    31 min drive

Room options

View all photos for Single Room

Single Room | View from room

Single Room

  • 291 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Twin Room, Mixed Dorm

Business Twin Room, Mixed Dorm | Minibar, in-room safe, individually decorated, desk

Business Twin Room, Mixed Dorm

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Ramada Addis, Addis Ababa

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (302)
The price is $73
per night
$92 total
includes taxes & fees
Dec 7 - Dec 8
Ramada Addis, Addis Ababa

About this property

Sarem International Hotel

4-star Addis Ababa hotel, connected to a shopping center in Arada
2 restaurants, a full-service spa, and a nightclub are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Sarem International Hotel offers 85 accommodations with fireplaces and minibars. Rooms open to balconies. Each accommodation is individually decorated. 32-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sarem spa. Services include Swedish massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Sarem International Hotel features a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include a conference center. This Belle Époque hotel also offers a nightclub, a rooftop terrace, and spa services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Sarem International Hotel has designated areas for smoking.

Abyssinia - Overlooking the garden, this restaurant specializes in Ethiopian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
Top - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Abyssinia
  • Top

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,611 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Belle Époque architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Spring water bathtub or rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dishwasher
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: ETB 1000

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ETB 2300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: ETB 1000 (subject to availability)
  • Rollaway bed fee: ETB 2300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarem
Sarem Hotel
Sarem International
Sarem International Addis Ababa
Sarem International Hotel
Sarem International Hotel Addis Ababa
Sarem Hotel Addis Ababa
Sarem International Hotel Hotel
Sarem International Hotel Addis Ababa
Sarem International Hotel Hotel Addis Ababa

Sarem International Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 61 reviews" "
Rating 8 - Good. 26 out of 61 reviews" "
Rating 6 - Okay. 8 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eyob

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk employees and the manager are the worst i ever seen. The rooms are bad and no hot water in the room to shower. Food is bad. They advertise that they have a shuttle but they don't send any one to pick you up from the airport. I had to pay money and take a taxi to the hotel where i stayed only 1 day. Wat a disgusting place and managers. I don't know how this hotel got 4 star!
Stayed 1 night in Nov 2022

6/10 Okay

kidane

Stayed 1 night in Sep 2022

8/10 Good

Gerhard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and attentive. It was a convenient place to stay for work with a good restaurant and cafe in the hotel and plenty of places to eat nearby.
Stayed 2 nights in May 2022

10/10 Excellent

meron

Stayed 1 night in Dec 2021

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice time in addis
hotel was nice.
Stayed 22 nights in Feb 2020

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Couple issues with the wifi and cable but for the price you expect some flaws. They made passwords required for wifi which made a huge difference in overall speed throughout the property. Still pleased with overall stay.
Stayed 22 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
room safe was locked and could not be used. reported it but no one came to fix it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Enough
The hotel is clean, the staff are helpful, some even going above and beyond. The food is decent in price, taste, and wait time and the wifi is great when too many other people are not on it. The laundry service is good and you can efficiently change money. There are many staff who do not speak english fully, so sometimes things get lost in confusion. It was initially difficult to get in touch with the hotel to coordinate the airport shuttle, until I was at the airport and a local tried several numbers for me. There was an issue with their key card system so I did not have a personal key my entire stay and had to be let into my room. Since my second room was nice, and quieter than my first without a key, I was not interested in moving to a third room with a manual key. The location was close to what I needed to do, so overall I was pleased enough with my stay.
Stayed 4 nights in Apr 2019

4/10 Poor

Ash, Washington DC

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for a suite and I was given a regular room with broken locks. I came back and asked for a suite, they gave me very reluctantly. Even the suite room has a lot of broken things---mold, broken curtains and so forth. The internet was horrible!
Stayed 3 nights in Feb 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the area, but I prefer Bole
Other reviewers have commented no shuttle was waiting for them upon arrival - I emailed and confirmed my airport shuttle several times, and it was indeed there when I arrived. I just didn’t know WHERE it was, and had to make several calls to find out. The poor driver was waiting for me for some time way outside the terminal. That being said, communication with the hotel via email was slow, if and when they actually responded to me. Staff were pleasant but speak only basic English. Currency exchange at the front desk is a bit below market rate. Rooms were clean and spacious (I had a twin) with a good view. Huge bathrooms and a fantastic shower/bath - hot with great pressure and lots of space. Free bottles of water left in the room every day. Restaurant food was mediocre and average prices for this kind of hotel - the breakfast was the exception (it was very good). Restaurant staff are super lovely, but don’t be afraid to check out some of the great little local restaurants just up the street to the left (25 birr injera meals). Cheap water is also sold at several shops nearby.
Stayed 1 night in Dec 2018

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here are top notch! The cleaning staff really made our room sparkling every time. The laundry service did a great job, and was fast. We ate the buffet many times and really enjoyed it. We would definitely stay here again. Only criticism is that the internet was slow. Other than that, really a great stay!
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very few negatives. Wi-fi had a tendency to conk out every once in a while. A bit far from the main city area. City noise was audible through window. Other than that, very good value. Make sure to have front desk arrange a van if you need a ride to airport.
Stayed 4 nights in Sep 2018

10/10 Excellent

Lavelle, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was located in the middle of the city. you had local transportation at your door step. "It was all good".
Stayed 2 nights in Jul 2018

10/10 Excellent

doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
This was a good location choice for us since it was by the orphanage. Room was clean and comfortable. The restaurant had great food! Hotel staff were helpful.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
The staff at the Seram is very friendly and helpful. The gym music is a little too loud, we could hear it three floors up.

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff was very helpful. It is a ways from the airport, but only about 20 minutes. They have a shuttle.

10/10 Excellent

Tori, Melbourne, AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable hotel in nice area
We had a great stay in Sarem. The staff were very friendly and always went out of their way to help. The facilities were great- good gym, nice rooms, the food at the bar and restaurant was fantastic. The area where the hotel is located was really great- away from most of the tourist traffic so it was nice to walk around the streets and experience authentic local culture. Felt very safe. I would stay here again and recommend it to anyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is great

8/10 Good

Steven, Lewes, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent hotel
Excelletn quality hotel by African standards, with a good restaurant and bar. Service can be slow and confused, but this is Africa so nothing unusual there. Location is a bit of out the way but cabs to the centre are easy to find.

8/10 Good

Peter, Wollongong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Staff were always friendly and helpful. No problems with billing meals or currency exchange, and breakfast and dinner menus had enough variety to satisfy three fussy Western kids. While hotel front access was good including wheelchair ramp, surrounding street footpaths terribly broken up and would not be usable by folks with mobility constraints.

6/10 Okay

Smizzo, USA

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from...
This is a nice hotel. The staff was very, very, very friendly and helpful. The only problem I had was the distance to the "action". If you like to party and club and drink, not your kind of place. Bole is about 40$ (round trip). If you do the math, you may come out better by adding the extra money to a different hotel. Also, no AC! This is the only bad thing I can say about this place.